I didn't know that they weren't allowed to adjust their settings. I can see why they would go that route given your second point about lack of training, but that's a horrible choice. That explains the large differences between the photos that I set the exposure settings for and the PhotoPass versions.
Many (I'd say likely most) photopass photographers aren't photographers before they start, and there just isn't time to give them enough training to be fully experienced with aperture, shutter, iso, white balance, etc where they could change their settings quickly on the fly. So other photographers have gone into each location and figured out the "best" settings that should work most of the time. Outdoor locations actually usually use one of the semi-automatic modes (e.g. "P") to cover the changing lighting so the photographer doesn't have to worry about it- and risk messing up the shot completely.
Here are some of the pictures captured by the Xelfie cameras at Xcaret.
The cameras cover some unique perspectives a person couldn't easily capture. Some of the shots would be hard with lots of people around.
Consider the possibility of having these cameras all over the resorts. For example, getting your picture at AoA in the Cars ir Lion King areas. This would be available 24x7 and they could have them everywhere. I still think they could and should use human photographers in notable places like in front of the castle.
There are some neat perspectives there- and the exposure settings are really good. But what I notice- and where the problems in the boxes lie- is the lack of originality in poses, and expressionless subjects. There are a couple where you did something a little different, but most of them you're just staring ahead with your arms straight at your sides. A photographer could have gotten more engagement out of you, more interaction, more expression, and much better poses than just standing there.
They are good for what they are, but they could be so much more. And an experience with a good photographer creates a memory all of it's own to go along with that photo as well. Of course it can also go the other way like...
Though a well-trained photographer can be a double-edged sword. We were getting a PhotoPass shot outside the Hoop-De-Doo last October, and I was LONGING for an automated robot. This guy thought he was Annie Leibowitz. He was surly, went out of his way to contort us, and was absolutely condescending about how we had to just listen to him, because he was the one who knew how to take a good photo and he didn’t have time to explain it to us. (I only shoot video for a living, so I guess I’m an effing amateur.)
Anyway, it wasn’t a huge thing, but it was easily the most subpar CM experience we had the whole trip. And we looked so stiff and uncomfortable in the photo. It was technically fine, but we didn’t look like we were having half the fun as in our other PhotoPas shots.
(We didn’t really realize it was that bad until the next night at the Halloween party, when some of the photographers were delighted by how hammy we were and willing to play along with props and such.)
and this again highlights the difference a photographer can make. Sadly in this case it's a negative one. It does highlight why Disney doesn't want their photographers to play with settings. When I was there, there were 2 that I knew of that had free reign, and a small handful of the rest of us that had a little freedom depending on what we were doing (I was blessed with that when roving the World Showcase). Most were told to leave the settings alone- and that's part of the reason.
His attitude though is even worse. And I'm sorry for that. I do think that it's another area that training has slid a bit. When I was there, part of our goal was to make each photo experience a fun, exciting, memorable one so that when people looked at the photos they had a great memory attached to it. instead of one like you had, or that many have when they encounter the "wall of photographers" at some parks. We'd get out of the way and just shoot when with charcters, helping the character at times to make the encounter with them the best it could be. But when it was just the photographer and the guest, the goal was to capture a special moment that might have been missed, and to make a great experience and memory attached to it.
Not everyone can do that. And sometimes even the best have a bad day. :-(