I think the reason they were nit picking is because that's what all Disney loyalists do.
And it's the little things that have always made Disney so great. The exact, perfect attention to every little detail. And those are the things that have slipped. Thus, the point of the article.
I am picky as Hell when it comes to Disney (Too picky for some of the other people on this board
). And I think the ~point~ of the article was a good one (I think Disney HAS let a lot of issues, like cleanliness and maintenance, slide lately.), but I also think some of the pictures were trying a little too hard.
For example, this one:
Neat and Pretty?
My Disney "career" started with six months as a Custodial Hostess. I had the pleasure
of cleaning restrooms in Adventureland, Liberty Square, and Fantasyland. I took the job seriously, and was good at it - I was in each of my restrooms at least every half an hour, just like I was told to do. But on high capacity days, or in the high traffic restrooms on any day, sometimes half an hour (or less) is enough time for messes like that to happen. (And, quite frankly, that's hardly a mess - I've seen much, much worse.
) The only way to prevent that is to have an attendant stationed at each RR all day. And I don't think Disney has ever done that.
I have to concede that some (but certainly not all) of these issues are brought on, or agravated, by the guests.
I thought the skyway ride was eliminated because of today's youth - I just figured that kids must have been throwing things off of it or jumping from it.... and later I discovered that some 65year old dude (A cast member) was wisked off the platform and whamo... the ride was gone.
While that accident happened, it is NOT the reason the Skyway closed. It was closed due to maintenance and operational issues (if it were due to the accident, they would not have bothered to make all the changes OSHA wanted. It may have been a catalyst, but I think Skyway's number was up even before that happened.)