Ohana Has Hit Rock Bottom

Figments Friend

Well-Known Member
I think a lot of guests don't bother to read the online reviews -- they're booking on the strength of recommendations from their travel agent or from friends and family, all of whom last visited 'Ohana during its glory days, and don't realize how much it's gone downhill.

This, 100%.

It is also returning 'regulars', Guests who haven't visited over the last two years or so....or even locals who aren't aware of the changes.
They are assuming it's the same good experience they had before, and don't mind paying the current price.
By the time they figure out they have been slightly led astray, it's too late.

Sometimes I can't help but think some folks in charge at Disney do this on purpose as a cost savings move.
Taking that past experience and exploiting its perceived value with Guests as a way to 'trick' them into buying into ever increasing prices and the increasing downgrades in quality.
Taking that good reputation the Parks were know for , and turning it around to use as a devious means to foist the unsuspecting faithful.

The ol' 'bait n' switch' comes to mind.

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Figments Friend

Well-Known Member
My last trip was later 2019 and we did look at reviews... and made some choices accordingly. Still, in retrospect, it felt like the food was not worth the price... we too will probably opt for CS or preparing meals back in the room (with kitchen) because it's not the awesome experience it once was. LOL, I'll probably still do 50's Prime Time and Hoop Dee Doo, though.

Just a heads up -

Last I was aware, the 50s Prime Time Diner waitstaff doesn't really 'play' with diners.
It's very hit or miss, at least as of a few months ago.
I recall reading here from fellow fans that Cast were not really 'playing the role' associated with this novel dining experience.
The reported decrease in the role playing may have been because of the Covid restrictions, so this may change by the time you are able to return.

Just wanted to mention it in case the 'interactive' role play aspect was a deal breaker for you.
Didn't want you to reserve a spot and then end up dissapointed.
However, if the 'role play' aspect is something you are not a big fan of....this could be a plus.

Someone here may be able to give a review of the current dining experience.


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WDWTrojan

Well-Known Member
How is this shrimp casserole prepared? To me, those are two words that should never be put together. I keep thinking of rice, some Campbell's cream of crap soup with shrimp and durkee fried onions on it. I hope it's not that.

Think Mac & Cheese. Take out the Mac, replace it with shrimp.
 

DznyGrlSD

Well-Known Member
In the Parks
Yes
Just a heads up -

Last I was aware, the 50s Prime Time Diner waitstaff doesn't really 'play' with diners.
It's very hit or miss, at least as of a few months ago.
I recall reading here from fellow fans that Cast were not really 'playing the role' associated with this novel dining experience.
The reported decrease in the role playing may have been because of the Covid restrictions, so this may change by the time you are able to return.

Just wanted to mention it in case the 'interactive' role play aspect was a deal breaker for you.
Didn't want you to reserve a spot and then end up dissapointed.
However, if the 'role play' aspect is something you are not a big fan of....this could be a plus.

Someone here may be able to give a review of the current dining experience.


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We went on Mother's Day and we started giving our waitress a hard time right off the bat to signal that we wanted to play along. We had a great time. But yes, it's VERY hit or miss. Also, servers aren't in their usual locations for the most part and maybe aren't used to the shtick
 

Sirwalterraleigh

Premium Member
When guests order from a menu at a restaurant and then pay, the restaurant is incentivized to provide them with food that lives up to its billing, and leaves the guest as satisfied as possible so that they're likely to return. A traditional restaurant pricing and payment scheme uses a high quality of food/experience to convince the guest they got a good return on their investment, even if the price is high.

When guests have already paid, that motivation goes out the window, and it's all about providing the minimum amount of food, with the minimum amount of quality, while inflating menu prices to make it look as though the DDP is "saving" guests money. In other words, the DDP uses jacked-up menu prices and the illusion of the "convenience of prepayment" to convince the guest they got a good return on their investment, even though the food offered is objectively lesser in quality.

This has resulted in a gradual dumbing-down and simplification of Disney menus, as Disney focused on making sure DDP purchasers always overspent for what they got -- even for many years pre-COVID -- that is generally decried by those who remember when Disney restaurants offered truly unique and higher-quality experiences. My family has only been going to WDW regularly since 2012, and even between 2012 and 2020, we observed an obvious decline in food offerings (uniqueness, portion size, quality of meats and seafood, number of entrees) at every restaurant for which we were repeat visitors, while menu prices increased dramatically. 'Ohana is a prime example: first they came for the lettuce wraps, which were a lovely appetizer not available anywhere else at WDW (that I know of). Then they decided that the grilled chicken on skewers had to go. Then the "steak" was downgraded to a lesser quality. Now with the most recent menu iteration, instead of pork loin and grilled shrimp, guests are offered Polish sausage and a crumby "casserole" that, by all accounts, is a culinary abomination. All while the price went up by over a third!

FWIW (pardon me while I take a moment to mount my soapbox), my family has never used the DDP except when it was offered for "free" as part of a room package -- something that's rarely offered anymore. We still go to whatever restaurants we want and order whatever we want, and we average 1 TS and 1 CS per day plus snacks (which is technically more than the DDP offers, because some of our TS meals are at restaurants that would cost 2 DDP "credits," and we often get appetizers the plan wouldn't cover), and we still end up spending over a third LESS by paying out of pocket instead of purchasing the DDP. We also enjoy the "convenience of prepayment," as we pay for the bulk of those meals with pre-purchased Disney gift cards, bought with a stacked discount of about 8%. I know there are many who love the DDP, don't mind its impact on the overall quality of meals at Disney World, and would honestly rather overpay ahead of time than pay less during their vacation. There are entire threads devoted to the debate all over these boards. However, I am not among the DDP's fans.
I just have to say…in my 20 years of lurking/posting (first 5+ Years all lurk)….this is one of the best, informed posts I have ever seen. It’s both simplistic and in depth.

excellent.
 

WDWTrojan

Well-Known Member
'Ohana is a prime example: first they came for the lettuce wraps, which were a lovely appetizer not available anywhere else at WDW (that I know of). Then they decided that the grilled chicken on skewers had to go. Then the "steak" was downgraded to a lesser quality. Now with the most recent menu iteration, instead of pork loin and grilled shrimp, guests are offered Polish sausage and a crumby "casserole" that, by all accounts, is a culinary abomination. All while the price went up by over a third!

This is a great post but actually I think leaves out some of the 'Ohana story. Pre-DDP (2005) they used to have two courses prior to the skewers, including a lazy suzan type thing with bowls of spring rolls, pot stickers, noodles and salad. Later a skillet with some great sticky rice in banana leaf and some roasted fish. The skewers would then arrive with four options (including a grilled sausage and tenderloin beef), in addition to three homemade dipping sauces (the bottled peanut and sweet & sour came later). Then later these were reduced to three skewers and that whole middle course with the fish + rice was eliminated.

The grilled chicken used to be all white meat, but was later replaced with turkey for a few years (which was excellent). Then came chicken thigh meat, which was replaced for a bit by the pork as you mention. The chicken thighs returned from 2016-2020. Somewhere along the way the tenderloin beef was replaced by a much tougher cut.

The lettuce wraps were only on the menu for about 6-8 months. They were not popular, as they were un-sauced and nobody really know what to do with them. They went back to their original salad, which was much more popular, but during the romaine shortage they went to a cheaper salad with craisins (?) and never went back before the closure.

Here's a fun video from mid-aughts 'Ohana:


Most fun part? It was $22!

tl;dr 'Ohana has been on one long continuous cost-cutting slide since 2005 when the DDP arrived.
 

Sirwalterraleigh

Premium Member
This is a great post but actually I think leaves out some of the 'Ohana story. Pre-DDP (2005) they used to have two courses prior to the skewers, including a lazy suzan type thing with bowls of spring rolls, pot stickers, noodles and salad. Later a skillet with some great sticky rice in banana leaf and some roasted fish. The skewers would then arrive with four options (including a grilled sausage and tenderloin beef), in addition to three homemade dipping sauces (the bottled peanut and sweet & sour came later). Then later these were reduced to three skewers and that whole middle course with the fish + rice was eliminated.

The grilled chicken used to be all white meat, but was later replaced with turkey for a few years (which was excellent). Then came chicken thigh meat, which was replaced for a bit by the pork as you mention. The chicken thighs returned from 2016-2020. Somewhere along the way the tenderloin beef was replaced by a much tougher cut.

The lettuce wraps were only on the menu for about 6-8 months. They were not popular, as they were un-sauced and nobody really know what to do with them. They went back to their original salad, which was much more popular, but during the romaine shortage they went to a cheaper salad with craisins (?) and never went back before the closure.

Here's a fun video from mid-aughts 'Ohana:


Most fun part? It was $22!

tl;dr 'Ohana has been on one long continuous cost-cutting slide since 2005 when the DDP arrived.

So here’s the deal…

don’t go to ohana. Everyone grow up, buck up, and reject. Control yourselves.

very simple - actually
 

DznyGrlSD

Well-Known Member
In the Parks
Yes
I just have to say…in my 20 years of lurking/posting (first 5+ Years all lurk)….this is one of the best, informed posts I have ever seen. It’s both simplistic and in depth.

excellent.
TBH I wish this would like twitter where I could "pin" this post and refer EVERYone to it when I complain about the DDP. it sums it up perfectly
 

Weather_Lady

Well-Known Member
So here’s the deal…

don’t go to ohana. Everyone grow up, buck up, and reject. Control yourselves.

very simple - actually
I think your righteous indignation is misplaced. We don't go to 'Ohana. We haven't since 2018 when we had our worst-ever, "last straw" meal there, and we don't plan to ever go back again. That doesn't mean we can't talk about it.
 

Sirwalterraleigh

Premium Member
I think your righteous indignation is misplaced. We don't go to 'Ohana. We haven't since 2018 when we had our worst-ever, "last straw" meal there, and we don't plan to ever go back again. That doesn't mean we can't talk about it.
I wasn’t saying you did. That is a psa for everyone that you brought to mind
 

aladdin2007

Well-Known Member
Just a heads up -

Last I was aware, the 50s Prime Time Diner waitstaff doesn't really 'play' with diners.
It's very hit or miss, at least as of a few months ago.
I recall reading here from fellow fans that Cast were not really 'playing the role' associated with this novel dining experience.
The reported decrease in the role playing may have been because of the Covid restrictions, so this may change by the time you are able to return.

Just wanted to mention it in case the 'interactive' role play aspect was a deal breaker for you.
Didn't want you to reserve a spot and then end up dissapointed.
However, if the 'role play' aspect is something you are not a big fan of....this could be a plus.

Someone here may be able to give a review of the current dining experience.


-
I've found that cast is really not playing their role anywhere anymore, no matter the position or location, not even the haunted mansion.
 

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