Not so magical

katiekinzakat

Active Member
If one person sees that someone can shop after the park is "closed", that creates entitlement that others can do the same. This then creates a scenario where people push how long they can stay in the park after it is "closed". This leads to CMs having to stay longer than necessary because people feel they are entitled to stay in the park well after it is "closed".

Or it could be something as simple as a guest barging up to a front desk CM/guest relations CM/register without being called. The guest just sees an open person and barges up, without asking if the CM is available. The reason they weren't called could be because the CM took their last guest and are preparing to go home. Now they have to help this entitled guest because they can't just turn him away. Now this could be just a short inconvenience if the guest has a question or just needs change, but certain magicband issues can take up to an hour to solve, especially if the guest turns belligerent or requests a manager. The the poor CM is stuck at work potentially past their original out time as a courtesy to the rude guest.
 

xstech25

Well-Known Member
You seriously think Disney should ban selfie sticks? How does other people using selfie sticks ruin your experience? lol

WDW has always been crowded, physically taxing, and expensive. To say that these issues are new in 2014 is just silly...you probably had a miserable time because you went when it was by far the busiest time of year.
 

draybook

Well-Known Member
Or it could be something as simple as a guest barging up to a front desk CM/guest relations CM/register without being called. The guest just sees an open person and barges up, without asking if the CM is available. The reason they weren't called could be because the CM took their last guest and are preparing to go home. Now they have to help this entitled guest because they can't just turn him away. Now this could be just a short inconvenience if the guest has a question or just needs change, but certain magicband issues can take up to an hour to solve, especially if the guest turns belligerent or requests a manager. The the poor CM is stuck at work potentially past their original out time as a courtesy to the rude guest.


While I wouldn't just "barge" up to a CM without being directed to them, how is it "entitlement" to seek help from the people that work there? I'm sorry guys, I just can't wrap my head around this "entitlement" stuff when it's TDO that has set the CM's up for failure.
 

katiekinzakat

Active Member
While I wouldn't just "barge" up to a CM without being directed to them, how is it "entitlement" to seek help from the people that work there? I'm sorry guys, I just can't wrap my head around this "entitlement" stuff when it's TDO that has set the CM's up for failure.

It is entitlement when you do barge up to them. Especially when it is clear that they are not making eye contact, not greeting you, or are in the process of taking down their station. While you certainly can seek help from CMs, different situations call for different behaviors. Requiring immediate gratification from a CM that should be leaving instead of waiting the minute or so it takes for their replacement to arrive and get situated is the quiddity of entitlement.
 

draybook

Well-Known Member
It is entitlement when you do barge up to them. Especially when it is clear that they are not making eye contact, not greeting you, or are in the process of taking down their station. While you certainly can seek help from CMs, different situations call for different behaviors. Requiring immediate gratification from a CM that should be leaving instead of waiting the minute or so it takes for their replacement to arrive and get situated is the quiddity of entitlement.

So guests are supposed to be experts on body language now? Sorry, but every time we've been it's been made obvious by the CM's that they are closing up, as in they would verbally say so. Just because you and I would wait to be beckoned to the register/desk doesn't mean that others are "entitled". It means that they figure that the store/restaurant/place of business is open and that the CM's are available unless it's been communicated otherwise.

It's amazing that none of you have acknowledged that it's TDO that set this whole thing up....
 

draybook

Well-Known Member
So you'd rather place the blame on the guests instead of TDO, which created the situation? I just called Guest Services and the unofficial policy is to continue serving guests for at least a half an hour until the shop is cleared out.

And why would I "take on TDO"? I'm not the one that thinks people are "entitled" for using a perk/situation that was created by the company that was courting their business. But just for clarification, do you guys consider it entitlement to wait for the kiss goodnight? After all, if you're hanging out at the hub then you're keeping the custodial staff and security from leaving on time. And what about those of us, and you guys know there's plenty of us here, that like to get in line for an attraction at the last minute? Are we entitled? Where does the labeling end, folks? If you entice people to your resort and they drop thousands of dollars then how could you NOT expect them to want to wring every single second they can of entertainment from your offering?
 

mousehockey37

Well-Known Member
So you'd rather place the blame on the guests instead of TDO, which created the situation? I just called Guest Services and the unofficial policy is to continue serving guests for at least a half an hour until the shop is cleared out.

So what then is the OFFICIAL policy?

And why would I "take on TDO"? I'm not the one that thinks people are "entitled" for using a perk/situation that was created by the company that was courting their business. But just for clarification, do you guys consider it entitlement to wait for the kiss goodnight? After all, if you're hanging out at the hub then you're keeping the custodial staff and security from leaving on time. And what about those of us, and you guys know there's plenty of us here, that like to get in line for an attraction at the last minute? Are we entitled? Where does the labeling end, folks? If you entice people to your resort and they drop thousands of dollars then how could you NOT expect them to want to wring every single second they can of entertainment from your offering?

You seem to be the one who keeps throwing it in just about every post that TDO is responsible. Entitlement is going for something you aren't supposed to get under ordinary operations. All too often the phrase of "I paid a lot of money to come here..." is thrown around. As soon as those words are uttered, there is entitlement.
 

draybook

Well-Known Member
So what then is the OFFICIAL policy?



You seem to be the one who keeps throwing it in just about every post that TDO is responsible. Entitlement is going for something you aren't supposed to get under ordinary operations. All too often the phrase of "I paid a lot of money to come here..." is thrown around. As soon as those words are uttered, there is entitlement.

I throw it around because you guys have trouble following common sense which dictates that TDO is in fact the entity that established the practice. If they didn't want it happening then they would put an end to it. I have put forth an effort to find any official policy, which I have been unsuccessful at doing. So, my unofficial response from Disney trumps your opinion until you are able to locate any official policy that says otherwise.

If they(TDO) are letting people into the stores beyond park closing hours then your point about "going for something you aren't supposed to get" is moot and I will now proclaim victory.
 

Ember

Well-Known Member
And what about those of us, and you guys know there's plenty of us here, that like to get in line for an attraction at the last minute?
I am absolutely guilty of doing this. I'm always considerate of other park guests, but never really thought about the CMs keeping a ride open to accommodate people who jump in line right before close. Kind of like walking into a restaurant right before they close :oops:
 

mousehockey37

Well-Known Member
I throw it around because you guys have trouble following common sense which dictates that TDO is in fact the entity that established the practice. If they didn't want it happening then they would put an end to it. I have put forth an effort to find any official policy, which I have been unsuccessful at doing. So, my unofficial response from Disney trumps your opinion until you are able to locate any official policy that says otherwise.

If they(TDO) are letting people into the stores beyond park closing hours then your point about "going for something you aren't supposed to get" is moot and I will now proclaim victory.

Entitled much?

You made one "phone call" to get an "unofficial policy" and are claiming victory?

This is where people don't realize where they are part of the problem.
 

draybook

Well-Known Member
Entitled much?

You made one "phone call" to get an "unofficial policy" and are claiming victory?

This is where people don't realize where they are part of the problem.

That one phone call is more than you've contributed. And I'm hardly part of the problem, as I wait until called to the desk,register, whatever have you. I asked about getting in line at the last minute before I ever did it. I move to the end of the row, I don't take flash photos, I follow all of the rules and policies set forth by TDO. I claim victory because I have presented facts while you have only given your opinions.
 

mousehockey37

Well-Known Member
That one phone call is more than you've contributed. And I'm hardly part of the problem, as I wait until called to the desk,register, whatever have you. I asked about getting in line at the last minute before I ever did it. I move to the end of the row, I don't take flash photos, I follow all of the rules and policies set forth by TDO. I claim victory because I have presented facts while you have only given your opinions.

^^^^^^ Entitlement ^^^^^^^
 

mousehockey37

Well-Known Member
Welcome to the ignore club. I was hoping you'd be able to be an adult and actually back up what you type with some kind of logic, common sense or facts. I'm sorry that I was disappointed.

Wow, threat and a promise. As for common sense, I see I was fighting a battle with one that had little to none...
 

BrerWayne

Well-Known Member
Here are a few more items to add to your well thought out and properly bulleted list:

*Ban people from passing gas...environmental issue

*Ban kids from putting adults on their shoulders (not a huge issue but I can't stand it when those cute kids try and do it)

*Open up areas designed for people who want to stop for no reason so us non-stoppers can get by and not have to be rudely stopped. And don't get me started on the dawdlers!!

*Sell more Churros

*Turn WDW into a non-profit organization so they don't have to worry about making money and can spend everything on new rides and more churros. This is a no-brainer!!

*I agree with banning iPads in the parks but please allow us to continue to bring cell phones, iPods, laptop computers, desktop computers, and my abacus. I use it to figure out the true wait at Be Our Guest.

*Ban people that bring strollers in the parks. Really who actually believes your kids really need it them at 6 months or older. Seriously!?! They just take up room and make us stop (Back to that again!) when we want to GO! Also your kids are fat...stop buying them churros.

I think that is it but I'm sure there are more issues that need to and must be addressed!!
Funniest. Post. Ever. #1 would get me a lifetime ban from WDW.
 

Goofyernmost

Well-Known Member
I throw it around because you guys have trouble following common sense which dictates that TDO is in fact the entity that established the practice. If they didn't want it happening then they would put an end to it. I have put forth an effort to find any official policy, which I have been unsuccessful at doing. So, my unofficial response from Disney trumps your opinion until you are able to locate any official policy that says otherwise.

If they(TDO) are letting people into the stores beyond park closing hours then your point about "going for something you aren't supposed to get" is moot and I will now proclaim victory.
Although I understand what you are saying, I think it is a little more evenly spread out. Yes, Disney allows it. Why, because they don't want to p*ss off the Guests (plus they are money grubbing a55holes). Could they stop it. Absolutely. Now lets see where the Guest falters here. Just because they can doesn't mean that they should. I have known for years that I could get them to stay open for as long as I wanted them to. Would that be just a little entitled if I did that? It's not that it is offered as a perk, it just isn't refused.

I have never stayed past the time. I have never done that because I have been a working stiff. I know how tired I am at the end of a long day and how much I would like to get home to my family and something other then my work life. With that in mind, I kinda feel that CM's are also humans with needs other then to spend time making my life all magical. Will they do it? Yes! Should they be asked to? No! I'll bet that Disney's policy would then be, there's no one in here close the place up, punch out and go home. Get some rest and we'll see you tomorrow.
 

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