*Ensure they employ happy CM - I saw so many miserable ones that lacked any enthusiasm, maybe they need to provide better pay or benefits for them. They're a huge part of the experience and it genuinely makes a difference.
Thank you for listing this one. I can't tell you how much of a difference this makes and how much the CM experience has declined over the past 10 years. Unfortunately, Disney isn't going to pay more. their theory is "If you don't want that wage there are 30 people behind you that will take it" and that's pretty much held over your heads. Plus the huge tax write-off for hiring people from poverty-stricken countries doesn't help either.
We all know there are a lot of CPs who are only there for the experience....or parties....or all the sex they can handle at their housing property. That's no secret (read Yik Yak any given day and see for yourself). But there are also a lot there to work honestly. The problem isn't the CMs, it's some management.