New Walt Disney World Website

[stevehousse]

So if I decide to stay on property and they tell me about fast pass+, do u have the option not to use it? I would rather use the old fast pass system an use many fast passes instead of being limited to only 4 aday??? This neg gen crap is lame! I think it's already hard to determine where exactly In The park u will at a specific time, let alone I have a 4 year old and 2 year old, which any kids at that age are so unpredictable! This seems like a huge fail!

 

[menamechris]

Why as of late does every "upgrade" feel like a downgrade? And attempts at doing just about anything results in a major screwup?

 

[lunchbox1175]

Why as of late does every "upgrade" feel like a downgrade? And attempts at doing just about anything results in a major screwup?

I feel like everything is always rushed to get finished instead of being done right the first time.

 

[Tom Morrow]

I'm somewhat impressed with the attraction descriptions. They're correct - and by that I mean, for example, Big Thunder Mountain isn't just a "runaway train through a mining mountain", but they actually included the little-known supernatural backstory:

Legend has it that a supernatural force dwells within the mountain. When gold was first discovered in the 1850s, a mining company was established. But soon, eerie things began to occur. Miners heard ghostly sounds, cave-ins became frequent and equipment mysteriously failed. Trains would take off and race through the mine and around the mountain driverless! Word got out that the mine was haunted and Big Thunder became another ghost town.

Years later, when eyewitness accounts had faded into folklore, new prospectors resurrected the Mining Company and began blasting into the spooky mountain once again. But as the new settlers became aware, some legends turn out to be true.

Another example, the Hollywood Tower Hotel is correctly described as being "still abandoned" and not "re-opened for business" which many people get wrong:

On a stormy Halloween night in 1939, 5 unlucky souls disappeared from the Hollywood Tower Hotel’s doomed elevator.
Classic stars of the silver screen sought rest and relaxation at the Hollywood Tower Hotel during the Golden Age of Hollywood. In 1939, during a gloomy Halloween night, 5 unfortunate hotel patrons were riding in the elevator when a violent storm struck the building… and they were never seen again. Whatever became of them and wherever they may have gone has remained a mystery to this day. The hotel closed down that night and has remained abandoned ever since.

Considering that at one point, Spaceship Earth was listed as "a giant golf ball", this is at least a step up.

 

[MRGEFF]

Hooray ! After many frustrating weeks of trying daily to find our hotel reservations on the new site, it worked today. I' m all checked in now, hotel & dining reservations. 50 days & counting. Let the good times begin !

 

[awoogala]

and now I am getting the lovely message that "unfortunately, the reservation you are looking for is no longer in our system" what the hell is that supposed to mean????

 

[Admiral01]

What a DISASTER!

Went into the new site tonight. Site had no knowledge of upcoming Reservations - I had to key 'em all in by hand. No ability to add AP info. No link to the AP site (just keeps asking you to register an AP that is already registered).

I bailed - and the best part is that ONCE YOU GO HERE, your browser gets "cookied" so you can't get back to the old, WORKING site without purging cookies.

Just once, I wish WDW IT would actually perform some quality testing . I would strongly advise folks to AVOID this thing until it is fixed.

Not only can you not add AP info, the AP info that the "new" system pulled for my profile was from 3 years ago...not my current info. There is NO way to update the AP info, and therefore I can't even look at AP resort availability. I spent an hour on the phone with Disney webhelp today, and they couldn't solve it either. Very nice woman, who told me that I can just call to make reservations. I explained that I like to look at options, and that I refuse to do that on the phone. I told her that I will not be booking any resort reservations at WDW until I can update my AP info and do the bookings online...like I've been doing for years. Major fail for Disney with the roll out of a non-functioning website. Major fail. I won't be going back to WDW until it is fixed and I can book online.

 

[unkadug]

And you people worry about Disney tracking you. They will lose you too!

 

[lunchbox1175]

and now I am getting the lovely message that "unfortunately, the reservation you are looking for is no longer in our system" what the hell is that supposed to mean????

You've been banished!

 

[awoogala]

Data Loss - the ultimate disaster that any competent DBA (Database Admin) will die to avoid.

yup. at any rate, when we called, they all still exist, just not on the websites...

 

[awoogala]

You are likely right - but look again at the OFFICIAL message...

"unfortunately, the reservation you are looking for is no longer in our system".

PROBABLY yet another foolish alert added by an incompetent coder... it doesn't refer to the broken Web Site, but the entire SYSTEM. Little mistakes like this WOULD have been flagged as part of a proper Change Review by an IT organization that actually HAD an Operating Discipline. Folks, Dunkin Donuts has an Operating Discipline . The fact that Disney appears to have none reflects DIRECTLY on the CIO - Susan O'Day.

oh I completely agree the whole thing is a royal disaster. I have stronger language for the panic it caused, but it's a family site..