New DAS System at Walt Disney World 2024

[MickeyLuv'r]

This isn't a "maybe." I just came back from a 13 day trip. We consistently tapped in 1-1.5 hours past expiration time over multiple days, in part to test to see if this was accurate, in part because our plans needed to be adjusted based upon exhaustion of our children. (Disney isn't just tough for the disabled). The 15 minute grace period is dead. It's now a 2 hour grace period. They could change it back I suppose, but it's definitely a 2 hour grace period right now, so 3 hours total.

I realized last summer that with unpredictability of the VQ's, WDW has to make some accommodation for late LL arrivals. Guests have no control over the VQ times, little control over popular LL times, rides are often down, and Tiana's took 2 hours with the VQ, so that math just doesn't add up.

WDW advertises that LL times can be changed, but that is not often the case w/rides like Slinky, Remy, or Frozen. By the time you realize you might not make the return window time, there's no way to get a different return time. Even if one is available, the system won't let users rebook.

Very recently, we were late for a few LL's. Most CM's were very nice about it, and just waved us through with a smile, but one was just plain rude. Waits were pretty low, so the few times we were late, if the CM's had said we were too late to use our LL's we would not have cared. Most MK LL passes only saved 5-10min.

Except one rude AK CM asked loudly, in a very confrontational tone, "WHY are you 3-hours LATE?"

A non-serious feminine medical issue had delayed our morning departure, ahem, yet here we were being asked to explain and justify a medical condition. (We had opted to use the other 2 pre-booked LL on-time, so we were only late for the 1 pass.)

Mind, the posted standby wait was only 20minutes. The situation was needlessly overblown. Some consistency on WDW's part would help, especially given WDW's new DAS policies.

 

[Splash4eva]

I realized last summer that with unpredictability of the VQ's, WDW has to make some accommodation for late LL arrivals. Guests have no control over the VQ times, little control over popular LL times, rides are often down, and Tiana's took 2 hours with the VQ, so that math just doesn't add up.

WDW advertises that LL times can be changed, but that is not often the case w/rides like Slinky, Remy, or Frozen. By the time you realize you might not make the return window time, there's no way to get a different return time. Even if one is available, the system won't let users rebook.

Very recently, we were late for a few LL's. Most CM's were very nice about it, and just waved us through with a smile, but one was just plain rude. Waits were pretty low, so the few times we were late, if the CM's had said we were too late to use our LL's we would not have cared. Most MK LL passes only saved 5-10min.

Except one rude AK CM asked loudly, in a very confrontational tone, "WHY are you 3-hours LATE?"

A non-serious feminine medical issue had delayed our morning departure, ahem, yet here we were being asked to explain and justify a medical condition. (We had opted to use the other 2 pre-booked LL on-time, so we were only late for the 1 pass.)

Mind, the posted standby wait was only 20minutes. The situation was needlessly overblown. Some consistency on WDW's part would help, especially given WDW's new DAS policies.

Sounds magical