Fido Chuckwagon
Well-Known Member
Return to Queue means you ask for a return time from the cast member at the entrance. AQR is when you leave a queue. You were told to get return times. You may find this still works for you.
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New DAS System at Walt Disney World 2024
- Thread starter AEfx
- Start date
This group was not worried about scammers. They said that is disneys problem when I brought it up…. People were welcome to share whatever they wanted.
aprilibeth
Member
I'm hopeful. Again I don't like the idea of drawing attention to my son's issue. We do our best to make him feel that he is no different than anyone else. This definitely points out a difference.
Yes. This was my experience. I honestly was just trying to help people understand the new rules or what they could try to do if accommodations didn’t work for them, but somehow was a bad guy because it got twisted into I’m telling people they can stand in line
Chi84
Premium Member
Apparently not, if you were banned for it.
I should have said allowed to share their disability, what worked for them on the call, what didn’t, denied, approved, etc. I guess people are not able to have opinions other than DAS is the only true option for every single person who wants it
Angel Ariel
Well-Known Member
if you were told return to queue nd not attraction queue rentry, it is a different process.
Return to Queue (RTQ) is similar to what DAS was pre-Covid. You go to the attraction, tell the CM you need a return time, they give you one based off the standby wait and you return later - as is done with DAS. The difference with RTQ is that it has to be done individually at each ride, and you will need to explain your child's needs at each ride.
Attraction Queue Reentey (AQR) is where the party enters standby, and when the disabled guest needs to leave they tell the CM and exit the line, while the majority of their party remains in standby - you then go through LL to meet up at the merge point (either by your party calling you, or the disabled guests is able to return to the line through the LL and wait there for the standby party to meet them).
Angel Ariel
Well-Known Member
Totally hear that. A suggestion on another forum we will be prepared for if this is recommended to us is to have DD's needs written on a card she or we can present to reduce the amount of verbal explanation needed. Privacy matters when sharing disability information, as does teaching our kids that from early on, and queue entrances aren't the same environment as guest relations or pre registration from home.
aprilibeth
Member
This sounds similar to universal which also worked well. He and we are all able bodied and coming and going is not the issue. I am relieved if this is how it works. At universal they issue a card which is presented and a time written down. Explaining at every attraction nis not needed.
At Universal do you use the Express lane or some other avenue?
RSoxNo1
Well-Known Member
Do we not have enough different ways to experience an attraction? Was the complaint about navigating a Disney trip that it was too easy?
Now we have Standby, Lightning Lane, Individual Lightning Lane, Virtual Queue, DAS, RTQ and AQR?
aprilibeth
Member
Express. You are issued a card for the duration of your trip. At each ride if the wait is less than 30 min you go straight into the express lane. If the wait is longer than 30 min you'll present the card and the staff at the ride write in the return time (same as standby wait time). You can do anything during that time but cannot use the pass to by pass another line. They use the outside company to approve our deny based on documentation.
ditzee
Well-Known Member
A return time
In my case, I can't stand too long nor can I sit too long- even in my own home, I have an adjustable bed because I cannot sit on our furniture for too long without getting excruciating pain.
ConfettiCupcake
Well-Known Member
Maybe this isn’t their intention but it seems like RTQ and AQR aren’t really intended for guests to understand on the same level as the others (and DAS only for a small group).
They seem more like internal processes where the guest is told what to do at each attraction when they need to leave or can’t queue at all. I’m under the impression guests don’t need to pick and choose what method works or learn how to use it, they express their need when they have one and are told what can be done.
Chi84
Premium Member
It sounds to me like AQR is going to be the accommodation offered in all but a very small number of cases.
ConfettiCupcake
Well-Known Member
Yeah definitely. And I’m not really sure any of this terminology will be used on a guest level. You’ll just be told how to return, no worries on learning.
DisneyHead123
Well-Known Member
I will be curious to hear about how RTQ works in reality. If there is an “acceptable answer” that gets people a RTQ time, presumably everyone will use it. If there is not, how will the CMs decide who gets a pass and who doesn’t? Are they supposed to just look people over and decide who seems to be having the hardest time? It sounds like there’s almost no logical way for that system to be applied in an equitable manner.
Also curious about AQR. What’s to stop smaller parties from staggering themselves and then saying they don’t have a party to re-join, because they’re riding alone? And that one is especially tricky because my understanding is that anyone can use it at any time.
As has been noted - it seems these policies only work if they’re used quite sparingly, but there’s no reason to think that will be the case.
Also curious about AQR. What’s to stop smaller parties from staggering themselves and then saying they don’t have a party to re-join, because they’re riding alone? And that one is especially tricky because my understanding is that anyone can use it at any time.
As has been noted - it seems these policies only work if they’re used quite sparingly, but there’s no reason to think that will be the case.
Chi84
Premium Member
I think they are going to be used very sparingly.
It looks like Disney is planning on putting everyone but a very small number of people in the standby line with the AQR as the accommodation. I expect that the attraction CMs have definite criteria for RTQ - not just who looks the worst - and they’re going to be held to it.
From what I’ve been reading, they’re likely prepared for people who insist nothing will work for them except RTQ. If they relent too easily the changes won’t work.
A lot of former DAS users will probably decide to buy Genie+ rather than deal with the inconvenience or insufficiency (whether perceived or real) of the offered accommodation.
jaklgreen
Well-Known Member
My main concern is being 20-30 minutes into a queue and having to leave. People keep focusing on how you will go back through the LL, but the actual act of trying to leave the standby queue is not going to be as easy as people are making it out to be. And I think that some are seeing it through their own situation, where they don't have urgent bathroom needs. It is one thing to be a healthy individual and leaving because you have to go pee, but it is completely a different ball game when you have medical bathroom issues. You really don't have that extra time to "excuse me, excuse me" through a 30 minute queue, then try to find and talk to a cast member about coming back, etc.
People with these medical conditions time things with the DAS so they are not put in this situation. There are rides that even with DAS, I can not do, like Soarin, because the wait after the merge is just too long.
I truly don't think that Disney did their due diligence on these medical issues and just think like how some that are posting think, that it is just a normal bathroom situation.
jaklgreen
Well-Known Member
I really hate that they are making people do that. Who wants to have to explain to a cast member, in full ear shot of everyone around them, at every ride what their medical issues are?