myMagic+ Upcoming Test(s)

pjammer

Active Member
Anyone else think the large box for two small wristbands seems like a giant waste of money? 10 bucks says the shipping of bands comes to a screeching halt once Disney starts realizing the money it is costing them.

The box is designed to fit up to five bands I believe and it actually a cost savings considering the normal family size. It would take more money to have different boxes for different family sizes.
 

bubbles1812

Well-Known Member
The box is designed to fit up to five bands I believe and it actually a cost savings considering the normal family size. It would take more money to have different boxes for different family sizes.
I wasnt arguing for different size boxes for different amounts of bands. Even with 5 bands, that box is too large... They aren't large bands. It's a stupid waste of money.
 

NoChesterHester

Well-Known Member
I wasnt arguing for different size boxes for different amounts of bands. Even with 5 bands, that box is too large... They aren't large bands. It's a stupid waste of money.


Doesn't that epitomize exactly what Next Gen is?

In all seriousness, I get what they are trying to do. They want that tactile excitement of opening the box. Like it is a shiny new present.
 

DisneyJoe

Well-Known Member
Disney still ships physical travel documents for every WDW and Disneyland Resort package reservation as well as DCL travel documents when much of the travel industry has switched to e-docs; only room only reservation receive no travel documents, unless they are using Magical Express - and then they only receive the Magical Express booklet and tags.

When I questioned one of my contacts inside the Walt Disney Travel Company about it, they said that it is part of the Disney travel experience, that many people look forward to their "Disney Mail" (or "Mickey Mail" as some call it). People will anxiously wait for the mail to come each day and run to the mail box to see if their Disney mail has arrived yet.

This packaging reminds me of some Apple product packaging.

For the MYW/DLR/DCL documents, they get them for each and every trip booked. The Magicbands will usually only be shipped once to a family; then they should have them for all subsequent trips.
 

djlaosc

Well-Known Member
Disney still ships physical travel documents for every WDW and Disneyland Resort package reservation as well as DCL travel documents when much of the travel industry has switched to e-docs; only room only reservation receive no travel documents, unless they are using Magical Express - and then they only receive the Magical Express booklet and tags.

When I questioned one of my contacts inside the Walt Disney Travel Company about it, they said that it is part of the Disney travel experience, that many people look forward to their "Disney Mail" (or "Mickey Mail" as some call it). People will anxiously wait for the mail to come each day and run to the mail box to see if their Disney mail has arrived yet.

I want to know (not that I want a MagicBand), what is going to happen to "foreign tourists", considering Disney no longer send out vacation DVDs or Magical Express booklets or tags.

If they do send them from the US, I'm waiting for them to put a value on the box and someone gets an "administration charge" of £317 ($475.50).
For most things that cost over £15 being sent to the UK, you get taxed 20% (to make up for the VAT that the Government have lost by you purchasing from abroad), and then the Royal Mail charge a £12 ($18) "administration charge" - basically transport to your door.

Family of five that gets 21 day tickets in 2014 = £305 x 5 = £1525 * 20% = £305 + £12 = £317 charge in order to get your tickets.

A 21 day ticket then becomes £305 ($457.50) + (£317/5) = £368.50 ($552.75)

Same way that for MNSSHP/MVMCP tickets, for a family of 5, you pay...

$62.84 x 5 = $314.20 / 1.5 = £209.47 * 20% = £41.89
£209.47 + £41.89 + £12.00 = £263.36 / 5 = £52.67 *1.5 = $79.01 per ticket, unless you print them out yourself/pick them up in the US.

The only way to get around it is to have a supply in each country (like I guess they currently do for tickets), but if they do that, then why can't we get DVDs or Magical Express tags?
 

AmongMadPeople

Active Member
I know this is a bit off topic, but what are the unique circumstances that impact DLR ticket media? I'm not familiar with their operations so I'm just curious.

They send physical tickets one month in advance UPS signature required for all packages booked through WDTC. That's for their hotels and for Good Neighbor hotels (like WDW, a DLR package is minimum room+ticket). I've operated under the assumption that the (vast number of) Good Neighbor Hotels are the reason they ship all required items in advance. Otherwise, everyday Disney would be putting thousands upon thousands of dollars in ticket media in care of front desks all over Anaheim. I can see them not wanting to risk that, and outside of shipping them in advance, will call/e-ticket exchanged at the gate is the next best option. But that really defeats the purpose of the convenience a package is supposed to provide.

As a side note, you can have the packet/tickets delivered to your hotel if circumstances prevent you from receiving it at home, but then you put your faith in the front desk not to lose your package.
 

thehowiet

Wilson King of Prussia
They send physical tickets one month in advance UPS signature required for all packages booked through WDTC. That's for their hotels and for Good Neighbor hotels (like WDW, a DLR package is minimum room+ticket). I've operated under the assumption that the (vast number of) Good Neighbor Hotels are the reason they ship all required items in advance. Otherwise, everyday Disney would be putting thousands upon thousands of dollars in ticket media in care of front desks all over Anaheim. I can see them not wanting to risk that, and outside of shipping them in advance, will call/e-ticket exchanged at the gate is the next best option. But that really defeats the purpose of the convenience a package is supposed to provide.

As a side note, you can have the packet/tickets delivered to your hotel if circumstances prevent you from receiving it at home, but then you put your faith in the front desk not to lose your package.

Makes sense. Thanks for the explanation.
 

Justinj2

Member
Anyone else think the large box for two small wristbands seems like a giant waste of money? 10 bucks says the shipping of bands comes to a screeching halt once Disney starts realizing the money it is costing them.

For the test the Magicbands are being shipped overnight however according to the FAQ on MyDisneyExperice they normally take 10 Days to arrive. So once they issue to everyone they will be cheaper to ship out.

I was able to visit WDW today since I'm a local only staying at POP for a small celebration. My MagicBand worked perfectly with my AP linked on MDE. So even after my test stay is over I can now always use my MagicBand as my AP!
 

vinnya1726

Active Member
For the test the Magicbands are being shipped overnight however according to the FAQ on MyDisneyExperice they normally take 10 Days to arrive. So once they issue to everyone they will be cheaper to ship out.

I was able to visit WDW today since I'm a local only staying at POP for a small celebration. My MagicBand worked perfectly with my AP linked on MDE. So even after my test stay is over I can now always use my MagicBand as my AP!


That is awesome
 

englanddg

One Little Spark...
Here's my packet I got today.

9350455977_36166491d1_o.jpg


I must say...Disney has done a great job reaching out to me and answering questions...with non-answers.

I asked that they ship it to the hotel, because it was only sprung on me last week that I was participating in a trial (which I am pleased to help out with)...

I have a rather goofy issue with mailing addresses that I won't get into, but lets just say my billing address isn't the same as my residence address which isn't the same as my home address which isn't the same as my legal address (VERY long story)...

So, I run into this already with Mickey Mail, and was prepared for it with MM+ when I found out I was participating.

So, I did a whole bunch of calls when I found out after I had made my Magicband choices on the website...

And was given different "shipping addresses" by different CMs and different answers each time.

Yesterday, Disney actually called ME! And asked if I had any questions about the program. The CM on the phone (who, I want to be clear, Disney has been extremely polite and generally awesome with all this) asked if I had any concerns about the upcoming test participation or the system. I informed her I didn't have too many questions about the system, but I did have concerns about receipt of the Magicbands, and would prefer that they be sent to my hotel, rather than whatever mixed up address they may have.

Again, note, I go through this already for the past 4 years with every Disney trip regarding the normal Mickey Mail...their systems at Disney are so disparate, so that's gripe #1, but a lasting one that I'm used to working around with persistence.

So, after about a 20 - 30 minute wait (which I will note, the CM came back every few minutes to let me know she was still working on it), I was informed the bands would be delivered to my hotel.

Then, I check my email this morning at around 5a, and I've gotten a "Congrats, your magicbands have been shipped via UPS" email from Disney. So, I begin to worry. I called the number listed for support in the email as soon as I could to try and identify where the bands had been shipped to. They couldn't provide me the address, outside of the "master" address on my file, which is my billing address, and the wrong address to ship to as I never check the mail there (again, told you that part is a long story)...

The CM on the phone (who was also excellently professional) did quite a bit of "on hold" research for me, but in the end really couldn't help me out.

As it turns out, Disney did ship the bands to the right address where I would be able to get them before my trip which is a week away, but it seemed a complete mess to me.

I'm not complaining about the CMs, but it's quite clear they have to work out some things there...frankly, I think they should just treat them like KTTW and present them at all the hotels. Shipping costs, nondelivery issues (which then, according to the majority of the CMs I've spoken to the past week about this, would leave me with a generic "gray" band), etc are thereby avoided.

But, that's my opine.
 

doctornick

Well-Known Member
I am going to cal them tomorrow...I am staying at AKL from the 10-13 of August, but I only the voucher for the AP, which will not be activated till I am their, I am not sure how that is all going to work with this new system. Thank for the research.


I have a voucher for an AP -- not activated yet -- and I was able to link it to my resort stay later this year.
 

wogwog

Well-Known Member
Good point. I wonder if they'll just build it in to the costs of the rooms though, similar to DME. Even still, I agree and at the very least could definitely see them making the package much smaller to save money on materials and shipping.
Don't worry about the cost of the box. Believe me, you are paying for it. Disney has $2 to 3 billion on the line for this nonsence to work. They want it to be at least pretty. Don't forget accessorize your band with all the add ons at your resort gift shop.
 

Tom

Beta Return
Here's my packet I got today.

9350455977_36166491d1_o.jpg


I must say...Disney has done a great job reaching out to me and answering questions...with non-answers.

I asked that they ship it to the hotel, because it was only sprung on me last week that I was participating in a trial (which I am pleased to help out with)...

I have a rather goofy issue with mailing addresses that I won't get into, but lets just say my billing address isn't the same as my residence address which isn't the same as my home address which isn't the same as my legal address (VERY long story)...

So, I run into this already with Mickey Mail, and was prepared for it with MM+ when I found out I was participating.

So, I did a whole bunch of calls when I found out after I had made my Magicband choices on the website...

And was given different "shipping addresses" by different CMs and different answers each time.

Yesterday, Disney actually called ME! And asked if I had any questions about the program. The CM on the phone (who, I want to be clear, Disney has been extremely polite and generally awesome with all this) asked if I had any concerns about the upcoming test participation or the system. I informed her I didn't have too many questions about the system, but I did have concerns about receipt of the Magicbands, and would prefer that they be sent to my hotel, rather than whatever mixed up address they may have.

Again, note, I go through this already for the past 4 years with every Disney trip regarding the normal Mickey Mail...their systems at Disney are so disparate, so that's gripe #1, but a lasting one that I'm used to working around with persistence.

So, after about a 20 - 30 minute wait (which I will note, the CM came back every few minutes to let me know she was still working on it), I was informed the bands would be delivered to my hotel.

Then, I check my email this morning at around 5a, and I've gotten a "Congrats, your magicbands have been shipped via UPS" email from Disney. So, I begin to worry. I called the number listed for support in the email as soon as I could to try and identify where the bands had been shipped to. They couldn't provide me the address, outside of the "master" address on my file, which is my billing address, and the wrong address to ship to as I never check the mail there (again, told you that part is a long story)...

The CM on the phone (who was also excellently professional) did quite a bit of "on hold" research for me, but in the end really couldn't help me out.

As it turns out, Disney did ship the bands to the right address where I would be able to get them before my trip which is a week away, but it seemed a complete mess to me.

I'm not complaining about the CMs, but it's quite clear they have to work out some things there...frankly, I think they should just treat them like KTTW and present them at all the hotels. Shipping costs, nondelivery issues (which then, according to the majority of the CMs I've spoken to the past week about this, would leave me with a generic "gray" band), etc are thereby avoided.

But, that's my opine.


Guest profiles in the Disney computer system are going to be a complete mess. Over the years, I've established accounts on a variety of Disney websites (Disney store, DVC, D23, WDW, DCL, etc) and I've used one of two or three e-mail addresses across those sites.

When My Dis Exp rolled out, it wanted me to try and sync all my Disney accounts - which failed miserably. No matter how many times I change my e-mail address on my DVC account, it won't updated my actual login e-mail address, and thus doesn't match my WDW site credentials. So, my various accounts are still not in sync.

And imagine all the people who have signed up for DVDs and newsletters using a variety of e-mail and physical addresses in order to try to get on the PIN Code lists.

I predict that the whole MDE profile situation will be a complete disaster, and your story is a perfect example of how that's already true. I believe you got lucky that they shipped to your preferred address, because there's no telling which system has which address for you. Reservations has one, DW.com has another, and so on.
 

englanddg

One Little Spark...
Guest profiles in the Disney computer system are going to be a complete mess. Over the years, I've established accounts on a variety of Disney websites (Disney store, DVC, D23, WDW, DCL, etc) and I've used one of two or three e-mail addresses across those sites.

When My Dis Exp rolled out, it wanted me to try and sync all my Disney accounts - which failed miserably. No matter how many times I change my e-mail address on my DVC account, it won't updated my actual login e-mail address, and thus doesn't match my WDW site credentials. So, my various accounts are still not in sync.

And imagine all the people who have signed up for DVDs and newsletters using a variety of e-mail and physical addresses in order to try to get on the PIN Code lists.

I predict that the whole MDE profile situation will be a complete disaster, and your story is a perfect example of how that's already true. I believe you got lucky that they shipped to your preferred address, because there's no telling which system has which address for you. Reservations has one, DW.com has another, and so on.

Yes, and as a systems designer, I completely see both their issues and their struggles...

And, I'm the same. I use one email for disney trips (which I give to the people on the phone), another for disney logins, etc...

It's a clustermess.
 

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