My magic+ testing report

doctornick

Well-Known Member
Whoa...so they're going to crowd Guest Relations with people trying to book FP's? Seems like a GREAT idea! (did you catch the sarcasm?)


I'm expecting that they will replace the existing FP machines with terminals that you can use to access/update FP+ reservations. I'd be shocked if the only place you could do it (without your own device) were to be Guest Relations.
 

doctornick

Well-Known Member
FP+ will negatively impact power users but may positively impact a casual guest as well, and there are a lot more casual guests than those of us that visit regularly and know the ins and outs of all the current processes.


This, I suspect, is true. I know a number of inexperienced Disney goers who, after I talked to them after their trips, clearly did not use FP to anywhere near its potential. I think a lot of those people are going to be happy with this system because they'll have FP+ and use them and feel they are "skipping the line" -- for free! -- and this will provide some warm fuzzies. And they won't realize/care that they are waiting longer for HM due to FP+, while they play with those interactive stuff in the queue.

I'm not suggesting this is good or bad, but the complaints about FP+ on boards like this is heavily slanted by people who know/understand/optimally utilize the current system. And that's not necessarily the typical WDW guest.
 

RSoxNo1

Well-Known Member
This, I suspect, is true. I know a number of inexperienced Disney goers who, after I talked to them after their trips, clearly did not use FP to anywhere near its potential. I think a lot of those people are going to be happy with this system because they'll have FP+ and use them and feel they are "skipping the line" -- for free! -- and this will provide some warm fuzzies. And they won't realize/care that they are waiting longer for HM due to FP+, while they play with those interactive stuff in the queue.

I'm not suggesting this is good or bad, but the complaints about FP+ on boards like this is heavily slanted by people who know/understand/optimally utilize the current system. And that's not necessarily the typical WDW guest.
So your argument is that a system more complex than the current system will be better for the "casual guest". You realize how crazy that is, right?
 
Hi all,
My family was selected for the testing this week of mymagic+ including magic bands and fast pass+. This testing was only for guests staying at the contemporary or animal kingdom lodge so it is a very select few guests at the parks. So far our experience has been mostly very good. First of all, lets get this out of the way: the bands ARE comfortable to wear. I have been wearing my band all day for three straight days, and I barely notice it. The impact is virtually the same as a live strong band. Fast pass+ has also been very positive. The bummer is its a maximum of three fast passes a day. This is our main complaint with the system as of now because before we were able to rack up 5+ fast passes a day sometimes. However, it makes it so much simpler to already have all your fast passes for the day when you arrive, so you don't have to run all over the park during the day. Having a band that controls your room key, snack/meal purchasing and fastpasses is VERY convienant. Also changing a fast pass on your smart phone while at the park is a great feature. For all those who have been hating something they have never even tried for some reason or another need to at least try this before hating it, because thus far we have had an excellent experience.


Keeping the number of Fastpasses at 3 in my opinion would be a good and a bad thing. It will spread people out more but in a negative way not letting you get what you want. I'll have to see the system in place myself to make a final opinion. I'm actually a bit confused from reading all of this. :p
 

Gabe1

Ivory Tower Squabble EST 2011. WINDMILL SURVIVOR
T

Unfortunately this is false. Testers only get the three fastpasses from fastpass+ . No paper fadtpasses are available for testers. Whether the three fast pass limit will remain or not is not certain, but every cm who asks us for feedback begs us to tell them that they need to make the limit bigger, and seem like they desperately want it changed.


Blah! Thanks for sharing the first hand info.
 

disney206313

Member
Original Poster
A couple of questions for you @disney206313:

  • Were you forced to select FP+ attractions from different groups of attractions or were you able to select 3 FP+ to any 3 attractions?
  • Did you have to plan these in advance of your arrival to WDW or could you plan them the day you went to the park?
  • Were you able to select a desired time?
  • How long was the return time window?
  • Were you denied any FP+ that you tried to get becuase they were gone for the day?

1. Any three
2.you could plan them any time, either before or the day your going to the park
3. Yes, for the most part, a small amount of times were restricted for certain rides.
4. 1 hour
5. No, never.
 

Captain Chaos

Well-Known Member
Remember, disney206313 is only TESTING the program... This is not implemented.. Wait til it is... Wait till tens of thousands are booking FP+ 60 days out, and no FP+ left for the big rides... Then we shall see how easy and awesome this is... May seem that way now since Disney is MAKING it easy for the testers to, you know TEST this God forsaken waste of cash... Once this goes live, all holy hell is going to break loose.. Thank heavens for Universal... Screw WDW...
 

pjammer

Active Member
So your argument is that a system more complex than the current system will be better for the "casual guest". You realize how crazy that is, right?
Having never used the system it's unfair to call it more complex. From my understanding FP+ is part of your resort reservation so you will be pre-engaged to make selections. You choose the rides and Disney gives you a schedule based on things that you have told Disney you are going to do, like dining reservations. If you don't like it and you are a super planner then you can adjust it to fit your needs. Now the "casual guest" staying at a Disney resort will have a better chance to see headliners that THEY said they wanted to see using FP because super users aren't getting multiple FPs for rides that sometimes they may or may not use because the return window that is 4 hours out doesn't work for them but they grab them anyways just in case. Because you know your return window before you get the park you can plan your day better.
 

RSoxNo1

Well-Known Member
Having never used the system it's unfair to call it more complex. From my understanding FP+ is part of your resort reservation so you will be pre-engaged to make selections. You choose the rides and Disney gives you a schedule based on things that you have told Disney you are going to do, like dining reservations. If you don't like it and you are a super planner then you can adjust it to fit your needs. Now the "casual guest" staying at a Disney resort will have a better chance to see headliners that THEY said they wanted to see using FP because super users aren't getting multiple FPs for rides that sometimes they may or may not use because the return window that is 4 hours out doesn't work for them but they grab them anyways just in case. Because you know your return window before you get the park you can plan your day better.
The casual guest doesn't know the headliner attractions in the first place. Do you think for one minute Disney is going to point the uninformed to the highest demand attractions in the park if they don't ask for it. Did you play around with the system at all during any of the tests. They had an option to essentially let Disney pick your day for you and it was a way for them to give you Fastpasses to the attractions that others weren't pushing for.

They're still relying on the ignorance, they're just trying to sell it as a magical vacation.
 

dadddio

Well-Known Member
Here are some of the criticisms related to MyMagic+/Magic Bands/NextGen that aren't related to Fastpass+
  • Privacy Concerns
  • The interactive queues create bottlenecks and thematic intrusions
  • Bugs in the system
The above concerns were not universally shared or can be solved. The system that they're trying to set up can certainly be beneficial to the guest experience. Yes, the expense seems ridiculous but I'd love to see the $1 billion plus itemized line by line to see where that money was actually spent.

For Fastpass+ the complaints have been:
  • Booking Fastpasses days in advance ruins spontaneity
  • Resticting Fastpass distribution to 3 per day lowers the usage by many people
  • Adding Fastpass to additional attractions will result in longer standby lines at those attractions
  • Same day availability for high demand Fastpasses is expected to be lower
  • It limits the need/benefit of Park Hopping
  • Will the be enough in park kiosks for guests that don't have smart phones?
It seems that the current public testing make all of the Fastpass+ concerns far more problematic for guests. Frankly, I don't see the advantage to them doing this. I don't see this as a money thing, nor do I see it as an improvement to the guest experience. Nobody has been able to adequately defend why this change is occuring.
It is possible that the reason that you can't understand how there could be positives is because your assumptions about how it will work are incorrect.
 

dadddio

Well-Known Member
So your argument is that a system more complex than the current system will be better for the "casual guest". You realize how crazy that is, right?
FP+ would not be more complex than the current system. It is far less complex, in fact. There is no racing around the park to collect FPs and then return at the specified time. Instead, newbies will simply be issued a FP set. They can either use the FPs as assigned, or trade any of the for something more to their liking. That's a darn simple system, from a newbie's point of view.
 

dadddio

Well-Known Member
Remember, disney206313 is only TESTING the program... This is not implemented.. Wait til it is... Wait till tens of thousands are booking FP+ 60 days out, and no FP+ left for the big rides... Then we shall see how easy and awesome this is... May seem that way now since Disney is MAKING it easy for the testers to, you know TEST this God forsaken waste of cash... Once this goes live, all holy hell is going to break loose.. Thank heavens for Universal... Screw WDW...
Isn't there a Universal forum that would please you?
 

bubbles1812

Well-Known Member
Having never used the system it's unfair to call it more complex. From my understanding FP+ is part of your resort reservation so you will be pre-engaged to make selections. You choose the rides and Disney gives you a schedule based on things that you have told Disney you are going to do, like dining reservations. If you don't like it and you are a super planner then you can adjust it to fit your needs. Now the "casual guest" staying at a Disney resort will have a better chance to see headliners that THEY said they wanted to see using FP because super users aren't getting multiple FPs for rides that sometimes they may or may not use because the return window that is 4 hours out doesn't work for them but they grab them anyways just in case. Because you know your return window before you get the park you can plan your day better.
No offense but imagine you just said all you just said to a first one WDW attendee. It sounds like gobbledygook. So yeah... Not a complex over detailed system at all. (And remember this is only one component of the system).
 

pjammer

Active Member
The casual guest doesn't know the headliner attractions in the first place. Do you think for one minute Disney is going to point the uninformed to the highest demand attractions in the park if they don't ask for it. Did you play around with the system at all during any of the tests. They had an option to essentially let Disney pick your day for you and it was a way for them to give you Fastpasses to the attractions that others weren't pushing for.

They're still relying on the ignorance, they're just trying to sell it as a magical vacation.

Once again, never having used the system you are making assumptions. YOU choose what rides or whatever are important to YOU. This includes parades, fireworks, and character M&G. A lot of ppl reserve dining for the M&G's just to ensure they can get the experience with that character without waiting in line. But if you where guaranteed to meet the Princess at town hall then you wouldn't need that princess dinning at MK or Epcot. And if we take MK for an example, you know you want to ride HM and PotC because they are iconic attractions. Your family doesn't meet border requirements at others then you book one of those rides to make sure that you see them. Also never working at Disney, you don't see how many FPs are wasted because ppl don't know about rider switch and use it to it's full advantage. Like for a 5 person family, mom and daughter get FP for Soarin' and dad and son get FP for TT because the other child is is to small to ride. Most ppl don't do that because they don't understand the system and a wasted FP for other casual guest are gone b/c other ppl that don't understand the system have took them now a fam of 3 can't ride TT or Soarin because the FP available have been wasted on the rider switch situation. But instead of using 2 FP for TT and Soarin, they use one for TT and one for Nemo and arrive at RD for Soarin' with a smaller wait they have done what they want to do. Instead of riding Nemo when the line are long but they don't know that if they come back in the afternoon the wait will be smaller. Even going back to the MK example a 5 minute wait for HM during it highest waits is better than a 30 minute wait. If you don't research it then you don't know when to go.

Will SB line's be longer for non current FP be longer? Probably. But it will be easy for US to figure out when to go on those rides. It's a change. PPL have been complaining about the old FP system and they will complain about the new one.

WE have been enough times to know when to hit things up but most ppl don't and you can compare by looking at this board and the regular poster to the disboards. And some of those poster are still confused by the FP system. The new system from what I understand will make sure that resort guest pre-select their choice ahead of time and know what they can ride with a FP. And if you are an uber planner and can't get a FP for TSM then you know you can't FPs it so you should ride it at RD or last thing at night.

As far as how it will work for APs not staying at a resort I'm not sure, but if you arrived at Epcot or Hollywood after 2pm you wouldn't be getting a FP for the headliners (TSM, TT, or Soarin) anyways. So. if you wanted to hear an educated statement for the other side, I decided to provide. Once we can figure out how to use it best then ppl will be more happy, but the fact that we have to learn a new system to the optimal advantage is frustrating.
 

pjammer

Active Member
No offense but imagine you just said all you just said to a first one WDW attendee. It sounds like gobbledygook. So yeah... Not a complex over detailed system at all. (And remember this is only one component of the system).
Ohh, it sounds complex if you make a resort reservation and then Disney ask you what you want to see. Then they try to guarantee that you will see it.
 

MiddKid

Well-Known Member
I don't regularly read these forums but just made it through this thread and was surprised at the negativity. I, for one, am excited to try FP+...and here's why.

My last trip to WDW was a 10-day trip with my family (wife, 3 daughters 7, 4, 2) as well as 5 other members of the extended family (including a first timer). I was the trip planner and was tasked with coming up with the touring plan. I know the parks like the back of my hands (former CM) but we only visit approx 1x every 2 years (we're Northwesterners).

My single biggest frustration planning and executing the trip was that I ran out of mornings! I planned out the days and (especially with young kids) found our entire plan revolved around the mornings. There were a number things that to minimize lines we either had to get FPs for first thing in the AM (TSM, Soarin', Everest, TT, the "mountains," etc) along with the non-FP things that are best done in the AMs (meet characters, Dumbo (old one), safari, etc). That's not to mention the water parks (get there early!) and the joys of dealing with different ages (dumbo for 2 year old, Space for the 6 year old). Oh, and the 2 year old was going back for naps mid-day.

I literally planned the entire trip around mornings...and despite 10 days still missed some things! This was due to not having enough mornings (we, for example, never saw Rapunzel...too many morning priorities and we were not going to wait an hour later in the day) and the challenges of children...we were tracking to our TSM morning until we had the emergency potty stop, the spilled chocolate milk at breakfast, and the trip/skinned knee on the way to the Studios. We got to the Studios 45 min late which meant TSM stand-by was too long, our FPs were for nap time, and the 6 year old's rides on ToT and RnRC were later than planned.

I was exhausted from being the "runner," the family was split up a lot (I know we're standing here to ride attraction X, but the 4 of us have FPs for Y so we'll meet you later...can't let them expire!), not to mention the one time I forgot to give the "nap team" their tickets back (I was the runner) and we then had to plan on meeting back at the gate later to give tickets back.

All that to say, I would KILL to know I could guarantee my kids that they could do some of their favorite things at more convenient times without me running around trying to organize FPs...and if we're running late, I could make changes on my phone. To be honest, I'll easily trade a little more standby waiting if it meant the entire trip was not planned around FP collections in the mornings (and the ability to sleep in a bit)! But that's just me...and I haven't tried it yet.

I know this is heresy, but we just got back from 5 days at DL/DCA last month. If I knew we had pre-determined, guaranteed times to ride RSRs...sold! I had some exhausted kiddos two of the mornings that we had DCA early entry and we had to get up, dressed, breakfast, etc just to ride without waiting an hour!

All that to say, can't wait to give it a try! Stepping off my lonely soapbox...let the hate continue...
 

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