I was shocked. I have a feeling they've been fielding angry calls and just don't want to talk with anyone else. Yep, the details from the call will be in my e-mail.
They must have just hung up with me! Sorry, but after I spent 45 on hold to get a Guest Relations CM to help (the first CM couldn't even find my info without struggle, so I asked for a supervisor and was sent to GR), to be told they had no idea and then put you on hold another 19 minutes to find out if what you are telling them is correct, you wind up less than amused, to say the least! I wasn't mean, but I was rather strong with the CM.