News Monorail Red in motion with guests on board and doors open

[Rteetz]

Got some more info...

Monorail red is out of service for the foreseeable future. Maintenance isn't even being allowed to doing anything on their own yet. All of the monorails are going through their 6 month evaluations early now. Automation of the monorails had nothing to do with the incident and this is the first open door incident on record for the WDW monorails. Pilots are required to check mirrors for issues and it seems that was part of the problem as well. Disney seems to be taking the incident very seriously.

 

[flynnibus]

Got some more info...

Monorail red is out of service for the foreseeable future. Maintenance isn't even being allowed to doing anything on their own yet. All of the monorails are going through their 6 month evaluations early now. Automation of the monorails had nothing to do with the incident and this is the first open door incident on record for the WDW monorails. Pilots are required to check mirrors for issues and it seems that was part of the problem as well. Disney seems to be taking the incident very seriously.

Of course... they are probably prepping for a call from the NTSB after filing their forms - hence keeping people off the train so far. After the last accident, NTSB's view on what the monorails qualified as was clear.

 

[lazyboy97o]

Your comprehension skills are seriously lacking today... the post was in response to NOT KNOWING about emergency features in transportation vehicles before hand... so why would you expect them to use them. Not if the situation warranted it.

You keep trying to equate this to other situations that don’t align. A stuck elevator is not en route to a station and easier means of egress. Their immediate concern was for themselves. They sat still. Even calling 911 would have prolonged their time in the vehicle.

Who said anything about a ladder? Notifying the driver via the emergency intercom would have allowed him to manually drive the train slower and/or to reverse it to the station, if that were closer than the destination.

The drivers are no longer in charge of speed. Reversing with guests has been verboten for some time now.

 

[flynnibus]

This is why Disney can get away with so much of this nonsense, just blame the Guests. Problem solved. So astounded at the amount of idiocy in this thread

If that's what you read... no wonder no one agrees on anything. People are talking about the guest behavior IN ADDITION to DIsney's failure... not that one negates the other.

 

[Goob]

If the Monorails are in as bad of shape as people say they are, then how in the world do they keep passing inspection every 6 months?

 

[flynnibus]

You keep trying to equate this to other situations that don’t align. A stuck elevator is not en route to a station and easier means of egress. Their immediate concern was for themselves. They sat still. Even calling 911 would have prolonged their time in the vehicle.

No, people were defending their ignorance of the presence of emergency features in transportation systems. I mean, if you were born in 1911... or this is your first time out of Salina KS... ok... but who isn't familiar with the basic concepts of "how do I contact the driver" in a vehicle where the driver isn't with you? I mean... these are DECADES old concepts.

The argument was "they didn't know it existed" - that is simply... obtuse.

And that's why the analogy to the elevator or bus works. If they did nothing simply because they didn't have PRIOR knowledge of such a system existing... they would likely do the same thing in other situations. Sit there freaking stupid vs turn their heads and opening their eyes.

 

[Incomudro]

Your comprehension skills are seriously lacking today... the post was in response to NOT KNOWING about emergency features in transportation vehicles before hand... so why would you expect them to use them. Not if the situation warranted it.

They probably figured they would stay away from the open door, record it and wait 'till they got to the station.
Your analogy to a stuck elevator is poor, as is your analogy of them theoretically not seeking out an emergency exit on a bus.

 

[juliaromano]

yikes that's so unsettling! the monorails have been so wonky lately

 

[lazyboy97o]

No, people were defending their ignorance of the presence of emergency features in transportation systems. I mean, if you were born in 1911... or this is your first time out of Salina KS... ok... but who isn't familiar with the basic concepts of "how do I contact the driver" in a vehicle where the driver isn't with you? I mean... these are DECADES old concepts.

The argument was "they didn't know it existed" - that is simply... obtuse.

And that's why the analogy to the elevator or bus works. If they did nothing simply because they didn't have PRIOR knowledge of such a system existing... they would likely do the same thing in other situations. Sit there freaking stupid vs turn their heads and opening their eyes.

The whole reason things like exit signs and panic hardware have very specific requires is to draw attention to themselves. Their focus was on the open door and not falling out.

 

[flynnibus]

The whole reason things like exit signs and panic hardware have very specific requires is to draw attention to themselves

Yes, because ultimately... people will LOOK for them. The argument here justifying why they didn't use the intercom has been
1) they didn't know it existed
or
2) they were too focused on staying alive..

For 1 (and this thread..) the entire point is you DONT NEED PRIOR KNOWLEDGE OF THE MONORAIL to expect "wonder if there are some emergency features here". If you do... we need a purge. Grown adults should expect to look for emergency features on public transportation systems if they need them WITHOUT KNOWING THEY ARE THERE ahead of time. As you say, we have conventions and codes that make that possible for people to get help WITHOUT PRIOR KNOWLEDGE of the system. So again, the entire "they didn't know it was there" argument is a ridiculous one.... or people are so dumb they don't deserve saving.

Their focus was on the open door and not falling out.

Pfft... if they were so freaked out why didn't they MOVE away from the seats next to the door? Both the filmer and the person across continued to sit adjacent to the open door. The person was so 'focused' they could continue to hold their phone to film..

These people saw something different... and wanted to get it on film. They weren't white knuckling... They didn't think the world was ending. They didn't fear for their lives... or frozen in 'staying alive' They went "oooh... freaky!!!" and broke out the instragram. They didn't use the intercom because they didn't treat the situation as a serious one.

 

[JohnD]

That box is like five feet wide and there is one visible to you no matter where you are sitting! Nobody was observant enough to wonder what was in the giant boxes with glowing yellow lights that include a telephone picture on them?

Do we need a giant red sign with "EMERGENCY PHONE!!!!!" and arrows surrounding them?

Actually, yes. Ever notice that AEDs, fire alarms, etc. are usually red, particularly since you already pointed out the obvious: EMERGENCY.

 

[flynnibus]

They probably figured they would stay away from the open door, record it and wait 'till they got to the station.
Your analogy to a stuck elevator is poor, as is your analogy of them theoretically not seeking out an emergency exit on a bus.

You mean stay away by sitting there still and using a free hand to hold the phone to film?? They just kept on what they were doing and filmed it because it was freaky - not because they thought it was the safest way/etc. They didn't think it serious.

 

[lazyboy97o]

Yes, because ultimately... people will LOOK for them. The argument here justifying why they didn't use the intercom has been
1) they didn't know it existed
or
2) they were too focused on staying alive..

For 1 (and this thread..) the entire point is you DONT NEED PRIOR KNOWLEDGE OF THE MONORAIL to expect "wonder if there are some emergency features here". If you do... we need a purge. Grown adults should expect to look for emergency features on public transportation systems if they need them WITHOUT KNOWING THEY ARE THERE ahead of time. As you say, we have conventions and codes that make that possible for people to get help WITHOUT PRIOR KNOWLEDGE of the system. So again, the entire "they didn't know it was there" argument is a ridiculous one.... or people are so dumb they don't deserve saving.



Pfft... if they were so freaked out why didn't they MOVE away from the seats next to the door? Both the filmer and the person across continued to sit adjacent to the open door. The person was so 'focused' they could continue to hold their phone to film..

These people saw something different... and wanted to get it on film. They weren't white knuckling... They didn't think the world was ending. They didn't fear for their lives... or frozen in 'staying alive' They went "oooh... freaky!!!" and broke out the instragram. They didn't use the intercom because they didn't treat the situation as a serious one.

In buildings, emergency equipment is supposed to be placed so that there is not a need to go looking.

Moving away from the door doesn’t change anything or make one safer. There is no risk of being sucked out.

 

[Gabe1]

I’m curious as what the public reaction would be to this if they had decided to call 911.

.

They the 'guests' or they 'Disney?' I'll go with the Guests. Actually I would have been more inclined to call 911 from my cell than use an internal phone of Disney (honestly I don't know which go directly to Reedy and which go to security on property) Generally the response is very different than when everything is handled internally at Disney or elsewhere. The guest stated she posted the video in hopes of proper repairs happening. I get that!

And this isn't just my thought of this monorail situation...we see guests posts of calling security or the front desk when a car is broken into, something missing from a room etc. Me I want a REAL police report.

I'd have to think that given issues with the monorail in the past someone from the DOT is going to have a new case plopped on their desk to investigate the cause and solution for this and to make sure everything is inspected. The woman who shot the video said it appeared there were door issues when they loaded.

 

[Gabe1]

You mean stay away by sitting there still and using a free hand to hold the phone to film?? They just kept on what they were doing and filmed it because it was freaky - not because they thought it was the safest way/etc. They didn't think it serious.

That is not what the guest stated to the press. "The parkgoer said she posted the video to make sure Disney takes steps to prevent this from happening again." I can't locate anything in any news source that quotes her as saying she took the video because it was freaky? Where did you get that from?

 

[peter11435]

They the 'guests' or they 'Disney?' I'll go with the Guests. Actually I would have been more inclined to call 911 from my cell than use an internal phone of Disney (honestly I don't know which go directly to Reedy and which go to security on property) Generally the response is very different than when everything is handled internally at Disney or elsewhere. The guest stated she posted the video in hopes of proper repairs happening. I get that!

And this isn't just my thought of this monorail situation...we see guests posts of calling security or the front desk when a car is broken into, something missing from a room etc. Me I want a REAL police report.

I'd have to think that given issues with the monorail in the past someone from the DOT is going to have a new case plopped on their desk to investigate the cause and solution for this and to make sure everything is inspected. The woman who shot the video said it appeared there were door issues when they loaded.

If you call 911 from you cell phone the call will be dispatched to reedy creek once you tell them your location.

 

[flynnibus]

In buildings, emergency equipment is supposed to be placed so that there is not a need to go looking.

Moving away from the door doesn’t change anything or make one safer. There is no risk of being sucked out.

In this case... 'the need to go looking' means.... facing the front of the vehicle. It doesn't require hunting. It's a debunked point. They didn't use it because they didn't even TRY - not because they failed to locate one. And they didn't even TRY because I propose they didn't even feel it was necessary - they were joking about it all.

Moving away is not about being sucked out... but about human balance.

These defenses are all self-defeating. They are focused on staying in... so much they can't even LOOK around?? No, they are filming and joking. They don't know the stuff was there... yet we acknowledge it's common convention everywhere and things are built so you DON'T need prior knowledge.

These excuses are crap. They didn't use the intercom simply because they never thought they needed to.

 

[Rteetz]

Also want to add monorails get serviced just like cars. They are checked for different things at different points in time. Daily, weekly, monthly, etc. Every two years they are brought in for a full tear down.

 

[flynnibus]

That is not what the guest stated to the press. "The parkgoer said she posted the video to make sure Disney takes steps to prevent this from happening again." I can't locate anything in any news source that quotes her as saying she took the video because it was freaky? Where did you get that from?

Paraphrasing - The point being is the reason they didn't take more action wasn't because of being so focused on not falling out, or inability to find the emergency features. They just didn't care to... and as you say.. they were just documenting it and having a good laugh at the irony of the spiel, etc.

The guests didn't take it too serious... nor should they have. But its serious to the system... and why it should have been reported when it happened.

For instance, isn't it possible this failure happened to more than one door? Just because you aren't falling out right now, doesn't make it a serious failure of their system. Aware guests should have reported such a problem... but it doesn't surprise me that someone films it and lets it go for 5-7mins vs reporting it.

 

[SorcererMC]

they were joking about it all.

They were laughing when they pulled into the station and heard the announcement about smoking areas, because someone cracked a joke about needing a cigarette after their experience. WESH news report/ the woman who posted the video said that they were all scared/nervous about what was happening.