Kevin_W
Well-Known Member
I was wondering about people's thoughts about the English support at TDR. I feel like it's difficult for me to give advice because I understand Japanese, so I didn't have issues. But I can't help to feel that certain things would be extremely difficult or near impossible to explain to cast members/workers without Japanese. I've heard that even guest relations may not even have the best support, nor do the Disney Hotels. People say apparently the Hilton/Sheraton tend to have better support? Not really sure, but from an international guest standpoint it would make a lot of sense.
Since Japan was closed for so long, many of my Japanese friends who work in hospitality and speak English told me that they had not spoken English for such a long time, and it has been difficult adjusting back.
We were there and June and found the level of English known by the CM's we interacted with to be pretty low. For example, if they worked in food service, they probably knew English for the items on their menu and a few other basic words, but nothing beyond that. Even the concierge at our hotel was somewhat limited (Nikko Grand).
But that said, we did not find it to be a problem at all. Signage and google translate were more than enough to get by.