So, I’ve been trying to get Keys to the Kingdom Tour set up for a few weeks. Over the course of time, I’ve called about a hundred times. Countless times on the phone I was told to call and keep calling. Then, yesterday, I was told to arrive at the park early to check for cancellations.
I arrived early today (by two hours). No cancellations, and was called a liar. I was told that no way Disney would instruct someone to come in on the day of a tour to check for cancellations. And, I must be untruthful.
The customer service I received was horrendous (and no not just because I didn’t get a tour).
I won’t be back to Disney — ever.
I arrived early today (by two hours). No cancellations, and was called a liar. I was told that no way Disney would instruct someone to come in on the day of a tour to check for cancellations. And, I must be untruthful.
The customer service I received was horrendous (and no not just because I didn’t get a tour).
I won’t be back to Disney — ever.