Or...you know...a 3rd option.I have to say I disagree with this. Disney cares about its guests but its demise is a product of its own success. Almost every single issue guests complain about can be attributed to Disney Parks being too popular.
This leaves Disney with 2 options: reduce demand by raising the price (at the risk of increased volatility) or limit supply and voluntarily leave money on the table.
These aren't easy problems and Disney has demonstrated serious restraint here, in my opinion. They aren't perfect and have made boneheaded decisions (mistakes), but they do still care about their product and their reputation; much of which is guest experience. Mistakes are mistakes. They aren't intentionally trying to upset guests.
I agree somewhat. Instead of focusing on headliners. They need more mid level attractions.Or...you know...a 3rd option.
Expand the experiences to allow for more people and spread those people out so the parks don't feel as congested. This doesn't mean, "They announced a ride and in 4 years we will get to experience it!". True park expansion. Multiple headliner attractions in each park that spread the crowds out. It seems unfeasible now but if they had been building this way for the past few decades they wouldn't be in this problem. They raked in the cash early on without bringing much in the way of new experiences and now it's coming back to bite them and they'll need to shell out a bunch of money all at once to catch up.
They need attractions like Ellen's Energy Adventure.I agree somewhat. Instead of focusing on headliners. They need more mid level attractions.
I think Disney has all the tools they need for a blended solution. They already have seasonal pricing and caps on 'park reservations', so they could schedule times during the year where they really spike prices across the board (hotels and park entry) but cut way back on how many people can get into the parks each day. Try it for a week and see how it goes... expand it to two weeks if it catches on (rinse and repeat). Keep the remainder of the year with the prices as they are. You can keep the guests that are OK with current pricing, but then also hold onto the higher end folk who want a less densely packed experience (and shorter lines without needing to fiddle with G+ or ILL).And then we get into the real conundrum they face with pricing - How do they limit demand? By doubling prices across the board (at a minimum). But then they alienate a significant portion of their audience and create a PR nightmare. Or they can continue on the death-by-a-thousand-cuts/declining-by-degrees approach and run the risk of alienating consumers over the long haul and deplete the goodwill and nostalgia they are milking daily.
Ah, who cares, though? The next recession will wash away things pretty well. At least I and many others hope it does.
I agree somewhat. Instead of focusing on headliners. They need more mid level attractions.
Then why is guest satisfaction at its all time low and Genie+ have a 20% approval rating?
Do you think it would more or less popular? I don't know the official stat's but under 40 wouldn't surprise me.Is there a source for this 20% approval rating? I didn't go through the entire thread. Thanks!
My guess is free for all.When this goes to on the day purchase only, will resort guests get first dibs like the paid for lightening lanes, or just a free for all?
If that is the case I'd need to rethink plan for next year, just returned from 2 weeks using Genie, whilst not perfect I wouldn't enjoy a stay without it or some kind of fast pass.My guess is free for all.
Do you thing it would more or less popular? I don't know the official stat's but under 40 wouldn't surprise me.
This, this and this!!!^^^Or...you know...a 3rd option.
Expand the experiences to allow for more people and spread those people out so the parks don't feel as congested. This doesn't mean, "They announced a ride and in 4 years we will get to experience it!". True park expansion. Multiple headliner attractions in each park that spread the crowds out. It seems unfeasible now but if they had been building this way for the past few decades they wouldn't be in this problem. They raked in the cash early on without bringing much in the way of new experiences and now it's coming back to bite them and they'll need to shell out a bunch of money all at once to catch up.
AllearsIs there a source for this 20% approval rating? I didn't go through the entire thread. Thanks!
I just read that article that you were interviewed for and the picture I reference from the Washington Post.Our reader feedback is overwhelmingly negative. Wanted to see if Disney’s is the same.
No. He has no source. https://allears.net/search/ Nothing about "20%" there.Is there a source for this 20% approval rating? I didn't go through the entire thread. Thanks!
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