Lightning Lane at Walt Disney World

C

crazy4disney

Well-Known Member
In the Parks
No
Price aside and heck you can probably even include that i this question meaning price is same for both. FP vs Genie. Do you even think 20% would choose Genie over resort FP?
 
FromMaldonia

FromMaldonia

Member
I think more than 20% because FP+ was sold as "1 headliner, plus 2 lower tier". Genie+ is sold as "any/all rides one time". Except for Magic Kingdom, where both systems work pretty well anyway and then it may come down to preference of locking in times in advance or taking them as they come to fit in with how your day is going.

Of course, reality isn't any/all rides but >20% probably don't realize that? Still, many would think "well, we'll at least get a few of the top rides." And they may be right depending on the day.
 
G00fyDad

G00fyDad

Well-Known Member
jinx8402 said:
My guess is he is referring to this:

allears.net

Reviews of Disney Genie+ -- WDW

Everything You Need to Know Before Using the New Disney Genie Is Disney Genie+ Worth It? W...
allears.net allears.net

Which is obviously not official Disney data, but is probably similar to what Len is seeing on his site.
Click to expand...

I get your point but 20%. Where did that number come from on AllEars?


And don't get me wrong, I dislike this G$ garbage as much as the next person. My point is that he has this blinding rage for the program that causes him to just wildly make crap up and if you do not feel EXACTLY the same as he does then he calls you names and loses his mind on you.
 
C

crazy4disney

Well-Known Member
In the Parks
No
mikejs78 said:
Nah. It would be awful even if free.
Click to expand...
Agreed the product is terrible and i dont know what people forgave about FP+. Maybe im in the minority but i doubt it. As a resort guest. You basically chose 3 rides to walk on at any time of the day then were able to keep choosing others. So you had to plan 60 days out considering dining was 180 days out this was a walk in the park ao to speak.
 
J

jinx8402

Well-Known Member
G00fyDad said:
I get your point but 20%. Where did that number come from on AllEars?


And don't get me wrong, I dislike this G$ garbage as much as the next person. My point is that he has this blinding rage for the program that causes him to just wildly make crap up and if you do not feel EXACTLY the same as he does then he calls you names and loses his mind on you.
Click to expand...
It is their own user base submitting reviews, which is why I said it is not official Disney survey data. Just like how you can submit reviews to TP and Len already commenting that their own user feedback is saying it is not well received.
 
Tha Realest

Tha Realest

Well-Known Member
disneyglimpses said:
It's worse.
Click to expand...
Okay. But what's the solution going forward? They've invested too much money, and, they're likely making too much money to walk away from it. Operationally they're in a bind. Do they start to do something where it's free for resort guests, but have to be purchased by others? I get everyone hates it, but...what's the path forward/alternatives?
 
Jrb1979

Jrb1979

Well-Known Member
EPCOT-O.G. said:
Okay. But what's the solution going forward? They've invested too much money, and, they're likely making too much money to walk away from it. Operationally they're in a bind. Do they start to do something where it's free for resort guests, but have to be purchased by others? I get everyone hates it, but...what's the path forward/alternatives?
Click to expand...
If they actually do cap sales, I think that's a big fix. There no solution that involves Genie+ being available to everyone. It doesn't work with that many people.
 
nickys

nickys

Premium Member
EPCOT-O.G. said:
Okay. But what's the solution going forward? They've invested too much money, and, they're likely making too much money to walk away from it. Operationally they're in a bind. Do they start to do something where it's free for resort guests, but have to be purchased by others? I get everyone hates it, but...what's the path forward/alternatives?
Click to expand...
If you go back in this thread to where the changes were announced, there have been several suggestions, along with pages of bickering about G+ vs FP+. Starts around page 677. In summary it seems that any major changes won’t happen until 2023 and that nothing is off the table - they’re going back to the drawing board.

I wonder if they’ll pick up some of the ideas that were being discussed even before the shut down. For those we’d have to go back to the “Replacement of FP+“ thread, where Martin posted some of the then-current thinking.
 
lentesta

lentesta

Premium Member
EPCOT-O.G. said:
Okay. But what's the solution going forward? They've invested too much money, and, they're likely making too much money to walk away from it. Operationally they're in a bind. Do they start to do something where it's free for resort guests, but have to be purchased by others? I get everyone hates it, but...what's the path forward/alternatives?
Click to expand...

I think they're trying to thread the needle here:
  1. Don't give up the G+/ILL revenue at their current level
  2. Figure out how to improve satisfaction
A couple of things seem fairly straighforward:
  • Allow guests to sign up for G+ the day before using it, instead of staying up until midnight.

  • Make the "time to obtain" for G+ and ILL different, so you don't have to do two things at 7 a.m. This is so blindingly obvious that I don't understand why it hasn't been done.

  • Guarantee that the G+ return time you're offered is the one you get. No more of this "Show 10 a.m. availabilty" and then "Come back at 6 p.m." when you actually complete the purchase.

    I think this one is more difficult because of the way they implemented G+ purchases. Using a shopping cart model instead of the old FP+ system (or, you know, what every concert ticket vendor does) is just baffling. It's such bad user expereince that I don't know how it got through QA.
 
C

crazy4disney

Well-Known Member
In the Parks
No
nickys said:
If you go back in this thread to where the changes were announced, there have been several suggestions, along with pages of bickering about G+ vs FP+. Starts around page 677. In summary it seems that any major changes won’t happen until 2023 and that nothing is off the table - they’re going back to the drawing board.

I wonder if they’ll pick up some of the ideas that were being discussed even before the shut down. For those we’d have to go back to the “Replacement of FP+“ thread, where Martin posted some of the then-current thinking.
Click to expand...

Im curious as to why any "change" needs to wait until 2023. I have zero IT knowledge whatsoever but genie cant be tweaked to worked similar to how FP+ worked?
 
pdude81

pdude81

Well-Known Member
nickys said:
If you go back in this thread to where the changes were announced, there have been several suggestions, along with pages of bickering about G+ vs FP+. Starts around page 677. In summary it seems that any major changes won’t happen until 2023 and that nothing is off the table - they’re going back to the drawing board.

I wonder if they’ll pick up some of the ideas that were being discussed even before the shut down. For those we’d have to go back to the “Replacement of FP+“ thread, where Martin posted some of the then-current thinking.
Click to expand...
Yeah, I wouldn't be surprised to see some of the "packages" show up as a future option. However, there is still the problem of scheduling so they aren't overrun by people only trying to use the packages standby lines are longest. Otherwise honestly I think they're going to have to bring the "tiers" back. That to me is the only viable solution in the short term. And I don't mean putting the ILL back into regular inventory, as that money I expect they will keep. Limit G+ somewhat and allow for one "Tier 1" per day for free. Want to unlock another "Tier 1" from the regular G+ inventory? $10 more. Similarly they could make it so that you could only hold 1 Tier 1 at a given time, so if you had a Slinky for 5pm then you couldn't also pick up a MFSR for 12:30.

Ultimately, of course, they need to build more attractions at DAK and DHS but that's going to take some time.
 
nickys

nickys

Premium Member
lentesta said:
I think they're trying to thread the needle here:
  1. Don't give up the G+/ILL revenue at their current level
  2. Figure out how to improve satisfaction
A couple of things seem fairly straighforward:
  • Allow guests to sign up for G+ the day before using it, instead of staying up until midnight.

  • Make the "time to obtain" for G+ and ILL different, so you don't have to do two things at 7 a.m. This is so blindingly obvious that I don't understand why it hasn't been done.

  • Guarantee that the G+ return time you're offered is the one you get. No more of this "Show 10 a.m. availabilty" and then "Come back at 6 p.m." when you actually complete the purchase.

    I think this one is more difficult because of the way they implemented G+ purchases. Using a shopping cart model instead of the old FP+ system (or, you know, what every concert ticket vendor does) is just baffling. It's such bad user expereince that I don't know how it got through QA.
Click to expand...
You think there was a QA process??? 😉
 

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