Lightning Lane at Walt Disney World

[JAB]

Walt Disney World Cast Members begin Disney Genie training ahead of the upcoming launch​

Walt Disney World Cast Members begin Disney Genie training ahead of the upcoming launch

Disney Genie will be launching very soon at Walt Disney World.

www.wdwmagic.com

Will this include self defense training to help protect them against the inevitable angry, entitled guests who think it's okay to abuse poor front line CMs?

 

[Spraragen88]

Worst mistake Disney will do in a long time is launching this app the first week of the 50th anniversary. They can't even sell tickets online without the site crashing. They think 10,000 people using an app the first week is going to work and make people happy? This should have been soft launched last week to give them time to work some issues out.

 

[pdude81]

Worst mistake Disney will do in a long time is launching this app the first week of the 50th anniversary. They can't even sell tickets online without the site crashing. They think 10,000 people using an app the first week is going to work and make people happy? This should have been soft launched last week to give them time to work some issues out.

10,000 is like a crowd level 2 at just MK

 

[Andrew25]

Whenever this goes live it will be the greatest day in DisTwitter history.

 

[Epcot82Guy]

The storm is coming.....

The clouds have gathered.

Prepare thyself.

-

The deluge...

 

[Epcot82Guy]

10,000 is like a crowd level 2 at just MK

Actually, knowing Disney's track record with apps, I'd say you are both right in your points, sadly...

 

[G00fyDad]

why can't they just give the exact start date?

why?

WHY???

Because they know this is going to blow up in their faces and they are trying to delay the inevitable? Maybe they hope that by springing it on us then less people will have the chance to be locked and loaded with the vitriol that they know is coming.

 

[Muffinpants]

I mean they had atleast 15 cast members beta testing it... Should run fine... /s

 

[Disstevefan1]

Worst mistake Disney will do in a long time is launching this app the first week of the 50th anniversary. They can't even sell tickets online without the site crashing. They think 10,000 people using an app the first week is going to work and make people happy? This should have been soft launched last week to give them time to work some issues out.

I feared they were going to launch it Oct 1 to add insult to injury. While I understand that Oct 1 is a fiscal calendar thing, they really should wait till the beginning of November when it’s (typically) slower.

I say typically, but nothing is typical now a days. I am guessing there is still “revenge vacations” happening and maybe we will see record crowds going forward and there is no good time to launch.

It doesn’t matter it will be a crashing, broken mess whenever it launches, but unlike Fastpass plus, this time folks are paying money to use it…

 

[SteveAZee]

Are they really going to throw the switch on this thing for all four parks at the same time? Can't/shouldn't they try this with one park first? Not sure which park is least attended at the moment, but try that one first.

 

[Parker in NYC]

Will this include self defense training to help protect them against the inevitable angry, entitled guests who think it's okay to abuse poor front line CMs?

Since we continue to be in the COVID era, it’s good to know that the travel industry has already had more idiot customer trials by fire than ever before.

 

[Parker in NYC]

It doesn’t matter it will be a crashing, broken mess whenever it launches, but unlike Fastpass plus, this time folks are paying money to use it…

Say an extra prayer for ops. If those attractions don’t run… Though, I can already see the defenses here. “No one forced you to pay for the service”. Something akin to “No one is guaranteed a spot on ROTR”.

 

[Ayla]

Worst mistake Disney will do in a long time is launching this app the first week of the 50th anniversary. They can't even sell tickets online without the site crashing. They think 10,000 people using an app the first week is going to work and make people happy? This should have been soft launched last week to give them time to work some issues out.

Disney IT is terrible on any random good day. This will be a cluster of major proportions.

 

[James Alucobond]

Disney IT is terrible on any random good day. This will be a cluster of major proportions.

This is IT for basically any large company ever.

 

[jpinkc]

I have to admit that I dont think the Force will help Disney when this goes live. I can only hope for a Trainwreck of EPIC proportions and lots of execs who pushed this Gross Money Grab, get what they have coming.

 

[dreday3]

I don't hope it's a train wreck of epic proportions.

A lot of us will be there during this and would like to have a good trip. Been a long time coming!

 

[jpinkc]

I don't hope it's a train wreck of epic proportions.

A lot of us will be there during this and would like to have a good trip. Been a long time coming!

Oh I am in the same boat.

 

[TikibirdLand]

I don't hope it's a train wreck of epic proportions.

A lot of us will be there during this and would like to have a good trip. Been a long time coming!

Oh I am in the same boat.

Will be hoping for the best for both of you and your families. I wouldn't want to be the first to use this app. Although, you might be able to play the "glitch" card to get on ROTR

 

[Disstevefan1]

Say an extra prayer for ops. If those attractions don’t run… Though, I can already see the defenses here. “No one forced you to pay for the service”. Something akin to “No one is guaranteed a spot on ROTR”.

If there are problems, I do not think Disney saying no one forced you pay for the service is going to work as an excuse.

There is an expectation that something you pay for will work. Lets see what happens...

 

[peter11435]

I have to admit that I dont think the Force will help Disney when this goes live. I can only hope for a Trainwreck of EPIC proportions and lots of execs who pushed this Gross Money Grab, get what they have coming.

What they will get is millions of dollars in added revenue.