the_rich
Well-Known Member
It really isn't to make it less complicated. It was to get bookings without having to search yourself. You still needed to confirm bookings and know how to use genie+. Honestly I always thought it was a waste of money.I wonder if this will drive the user count even lower. People having to do it themselves will not bother with it maybe?
Disney should take note that if your product is so complicated to people they are paying a third party to manage it for them, it’s probably too complicated.