Joe Rohde Meeting

Lee

Adventurer
what question did you want to ask about the Yeti?
What exactly is wrong with him and why hasn't he been fixed in the last 2 years?
Why have we been stuck with a case of seemingly incurable B mode. (B in this case also standing for "bad show".)
While we are asking about Everest, hows about that other waterfall that is never working?
And the blowing snow effect at the top?
And the seldom working bird?
The hit-or-miss steam?
And the awol icy mist in the caves?

I could give Joe, or any person in authority over at AK, quite the third degree...:cool:

What was the story about the earing? :D
The version he told me several years ago was that he would pick up new ones when travelling to various countries around the world, and just kept adding them on.
 

EPCOT Explorer

New Member
What exactly is wrong with him and why hasn't he been fixed in the last 2 years?
Why have we been stuck with a case of seemingly incurable B mode. (B in this case also standing for "bad show".)
While we are asking about Everest, hows about that other waterfall that is never working?
And the blowing snow effect at the top?
And the seldom working bird?
The hit-or-miss steam?
And the awol icy mist in the caves?

I could give Joe, or any person in authority over at AK, quite the third degree...:cool:


The version he told me several years ago was that he would pick up new ones when travelling to various countries around the world, and just kept adding them on.

Good questions. It's not Joe's fault, though, no one's really, save for design, right? The flaw is that it's not fixed.


Interesting on the earings. :D
 

fosse76

Well-Known Member
Why is it that DAK, with a relatively small attraction count when compared to all the other WDW parks, seems to have such continual and large scale AA issues.

DAK is the most expensive park to run, and most of the money is probably concentrated on the upkeep and care of the animals, which is the park's first priority. And as for "bad" show, it's only "bad" because you know what is supposed to happen. If the Yeti was never designed to move, none of you would be complaining about "bad" show (you might be complaining about "lame" show and suggesting it move, but that's different than "bad").
 

RiversideBunny

New Member
Well, the Broken Yeti problem also has to do with the fact that Disney prides itself on leading edge animatronics and effects and now, for a long time, they have had a main feature that won't work right.

A lot of whoopla went into promoting the Yeti that is encountered on the ride.

:)
 

MythBuster

Active Member
What exactly is wrong with him and why hasn't he been fixed in the last 2 years?
Why have we been stuck with a case of seemingly incurable B mode. (B in this case also standing for "bad show".)
While we are asking about Everest, hows about that other waterfall that is never working?
And the blowing snow effect at the top?
And the seldom working bird?
The hit-or-miss steam?
And the awol icy mist in the caves?

I could give Joe, or any person in authority over at AK, quite the third degree...:cool:

Then try these people, they have all the answers you need to know.

Rachel Hutter, Director Engineering(maintenance) Services AK
Vince Bailey, Manager Attractions East AK , maintenance in charge of Dinoland and Asia. He was in charge of maintenance when they built Everest, so he knows all the costs and budgets for the ride. But for some reason he likes to spend time and money on Primeval Whirl.
 

SirGoofy

Member
DAK is the most expensive park to run, and most of the money is probably concentrated on the upkeep and care of the animals, which is the park's first priority. And as for "bad" show, it's only "bad" because you know what is supposed to happen. If the Yeti was never designed to move, none of you would be complaining about "bad" show (you might be complaining about "lame" show and suggesting it move, but that's different than "bad").

Doesn't change the fact that is indeed BAD show. Just because there are guests that don't know it's supposed to move doesn't change that fact.
 

MythBuster

Active Member
Doesn't change the fact that is indeed BAD show. Just because there are guests that don't know it's supposed to move doesn't change that fact.

But that doesn't matter to management, show quality is at the bottom of the list. All they care about is to keep the ride running, get the guests on, then get them off, keep those hourly guest counts up.
 

SirGoofy

Member
But that doesn't matter to management, show quality is at the bottom of the list. All they care about is to keep the ride running, get the guests on, then get them off, keep those hourly guest counts up.

Oh, believe me, I know all too well what matters to management.

It's sad that the Keys to the Kingdom have been completely forgotten.

Show trumps Efficiency
 

RSoxNo1

Well-Known Member
Oh, believe me, I know all too well what matters to management.

It's sad that the Keys to the Kingdom have been completely forgotten.

Show trumps Efficiency

I understand that people love to throw things out like Show trumps Effeciency. It's cute, it's Disney mantra, I get it. However the reality is far from the Key to the Kingdom, the reality is 100% cost. The Yeti costs millions. I've heard numbers ranging between $5-15 million, and it hasn't been clearly articulated what is actually wrong with it.
Is the Animatronic broken, or is the foundation broken?
How much downtime will be required to fix this?
Can that park survive the huge hit that will happen when Expedition Everest goes down for the Yeti refurbishment?

The longer they wait, the worse it looks, I would love for them to close Everest this summer, right around the time Harry Potter opens up, and watch how much that park struggles without Everest, and with a new land at one of it's competitors.

Sadly however, I don't expect the Yeti to be fixed until they add another E-Ticket attraction to that park, and that doesn't seem to be on the horizon. To me the best thing to do would be to close Dinosaur for a refurbishment, make that an Indiana Jones level E-Ticket, and then close Expedition Everest after Dinosaur re-opens.
 

SirGoofy

Member
I understand that people love to throw things out like Show trumps Effeciency. It's cute, it's Disney mantra, I get it. However the reality is far from the Key to the Kingdom, the reality is 100% cost.

Then they should stop drilling it into every single CMs head during training. They should stop acting like show is the most important thing to them.

I've seen rides with entire scenes down at one time stay open because the people in charge "Don't wanna mess up the numbers." It's ridiculous.
 

RSoxNo1

Well-Known Member
"Note a code really, more like guidelines"

I'm not excusing this, I believe that things like the Yeti, the Charging Carnotaurus, the Angler Fish, etc should be animatronics that cause the ride to go 101 if they aren't functioning properly.

I know there was a time when the auctioneer in Pirates had this distinction, I'm not sure if that's still the case, but I would argue that the movement of the auctioneer contributes less to that ride than the movement of any of the other things I mentioned in the previous paragraph.

I agree that show should trump efficiency as is outlined in the Keys to the Kingdom, but the argument that would come from the operations team is that it's not efficiency that's trumping show, but rather cost.
 

SirGoofy

Member
I know there was a time when the auctioneer in Pirates had this distinction, I'm not sure if that's still the case, but I would argue that the movement of the auctioneer contributes less to that ride than the movement of any of the other things I mentioned in the previous paragraph.

It still is.

I agree that show should trump efficiency as is outlined in the Keys to the Kingdom, but the argument that would come from the operations team is that it's not efficiency that's trumping show, but rather cost.

Cost falls under efficiency. I'm not going to get into this more, because we'll probably just end up saying the same thing over and over.:lol:

But it's a ignoring of one of the key values of the company that still seems to have a hold over the entire resort. When you've got scenes down on attractions and they stay open, it's embarrassing.
 

Lee

Adventurer
...but the argument that would come from the operations team is that it's not efficiency that's trumping show, but rather cost.

But that's not the case, really.
Good show is priceless. There is no point at which the cost of keeping an effect running exceeds the value of good show.
More likely, it's management not wanting to hurt their bonuses by going over budget.
 

RSoxNo1

Well-Known Member
It still is.



Cost falls under efficiency. I'm not going to get into this more, because we'll probably just end up saying the same thing over and over.:lol:

But it's a ignoring of one of the key values of the company that still seems to have a hold over the entire resort. When you've got scenes down on attractions and they stay open, it's embarrassing.

The Angler Fish and Carnotaurus have been fixed in somewhat timely manners. And they had "B modes" as well. I assume that the cost to fix these is no where near as prohibitive from a cost standpoint and an operations stand point as the Yeti.

If the Yeti could be fixed with a week of downtime and the same cost to fix the Carnotaurus, I have no doubt it would be done by now. However, my understanding is that the problems far exceed that of normal maintenance and as such it would require much larger down time.

Perhaps we should have hoped that the foundation of the track was cracked instead of the foundation of the yeti (if this is indeed the problem).

I want the Yeti fixed, I want the support beams hidden on the backwards portion, and I want it done 3 years ago. I agree that it's crappy show, and Disney should just suck it up like they did with Test Track and realize that they opened up Expedition Everest before it was ready.
 

EPCOT Explorer

New Member
The Angler Fish and Carnotaurus have been fixed in somewhat timely manners. And they had "B modes" as well. I assume that the cost to fix these is no where near as prohibitive from a cost standpoint and an operations stand point as the Yeti.

If the Yeti could be fixed with a week of downtime and the same cost to fix the Carnotaurus, I have no doubt it would be done by now. However, my understanding is that the problems far exceed that of normal maintenance and as such it would require much larger down time.

Perhaps we should have hoped that the foundation of the track was cracked instead of the foundation of the yeti (if this is indeed the problem).

I want the Yeti fixed, I want the support beams hidden on the backwards portion, and I want it done 3 years ago. I agree that it's crappy show, and Disney should just suck it up like they did with Test Track and realize that they opened up Expedition Everest before it was ready.

Agreed! :D


...But didn't E:E open a year late? In 2006? I thought it was supposed to open with the rest of the HCOE Offerings in 2005.
 

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