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Is it a pass holder or locals mentality that's the issue.
- Thread starter Kramerica
- Start date
D
Deleted member 107043
I don't find the millennials I interact with to be any more entitled than other generations, however I do see a bit more of an expectation that things should happen with more immediacy than my generation, along with a greater interest in authenticity. With that said, they also seem to have a much greater appreciation for experiences, which could partially explain the gradual shift to an emphasis on fully realized "worlds" with immersive/interactive activities at Disney Parks, not to mention the evolution of FP into MyMagic+.
CaptainAmerica
Premium Member
I don't think we need to be so pedantic.
"Human beings have ten fingers" is generally a true statement even if, yeah, SOME people might have a birth condition or an accident where they have more or less than ten fingers.
Curious Constance
Well-Known Member
Do you have any good AP stories from your CM days?
Californian Elitist
Well-Known Member
I do have some good guest stories, buy I'm not sure if they were annual passholders or not. Most of them most likely were; one can usually tell the difference between a passholder/local and a casual visitor. I saw a lot of regulars, some of them would wear the sane outfit twice in a row. I even saw a homeless (yes, homeless) woman at the park, jamming to the organ in Fantasyland one day.
George Lucas on a Bench
Well-Known Member
You would have seen me constantly in Fantasyland dark rides, especially Snow White, alone!
yookeroo
Well-Known Member
I think the millennials are probably better behaved than previous generations.
Stevek
Well-Known Member
As a former 12 yr AP holder, I'm happy to say that we did everything we could to distance ourselves from those that fell into the "entitlement" bucket other than taking advantage of special AP event opportunities. We never once complained at City Hall about an issue, long lines, etc (there are people that complain about anything and everything) and never felt like we deserved any special perks or treatment because we were Disney's cash cow. If there was any type of perk offered, like AP only events, we felt incredibly fortunate to be a part of it and didn't throw a hissy fit because we were too slow to register for an event and got locked out. Sadly, there is a significant group of folks out there that give the AP population a very bad name within the CM ranks.
I saw plenty of poor AP behavior first hand over those years visiting but I also saw plenty of day guests acting just as bad if not worse. Society kinda sucks today...so many folks that have zero respect for anyone or anything. We're hopefully doing the best job possible to teach our daughters not to fall into that trap.
I saw plenty of poor AP behavior first hand over those years visiting but I also saw plenty of day guests acting just as bad if not worse. Society kinda sucks today...so many folks that have zero respect for anyone or anything. We're hopefully doing the best job possible to teach our daughters not to fall into that trap.
Phroobar
Well-Known Member
How do you account for that millennial couple that are practically have sex in line next to you at Space Mountain? You don't see us GenX'rs doing that. <anymore>
Stevek
Well-Known Member
No, we waited until we were alone inside a dark ride. Little did most folks know that CM's could see everything.How do you account for that millennial couple that are practically have sex in line next to you at Space Mountain? You don't see us GenX'rs doing that. <anymore>
Phroobar
Well-Known Member
A job perk?
Stevek
Well-Known Member
Probably depends on who you were watching and what they were doing. But let's not venture into that area further...this is a PG-13 board and we might get an R rating soon : )
Pixie VaVoom
Well-Known Member
Whoa there - PLEASE don't demonize any generation. It isn't fair and it is dangerous...for all I know the millenials will be the acting administration when I hit the "Nellie in the nursing home" age. And d@#ned it - I want my tapioca !!
Pixie VaVoom
Well-Known Member
Ok - I am cranky - i admit it !! but wave a chocolate covered 'mickey-bar' at me and I will settle right down YUM !
DisneyFans4Life
Well-Known Member
I'll make a general statement that anyone who goes to Disney may feel a bit "entitled" because of what they're spending. A person with an AP may feel "entitled" because they've dished out a lot of money just for the pass, and because they go so frequently and spend more money, feel they should be treated differently.
On the other side, you have people who make Disney their yearly vacation, go for two weeks and spend $10k+ on their vacation. For the price of a used car...they may feel entitled and that they should be treated differently as well.
So now matter how you look at it, everyone (in a way) feels they should be treated differently or like royalty because of how much money they're spending.
My wife and I hold an AP and have for the past 5 years. We live about an hour away from WDW and at least twice a month you can find us at WDW. Are there times where I wish I could flash my pass and say I should be parking at the front...sure...but then I remember how many other cars in the parking lot have that AP magnet and realize not all of those cars can fit at the front of the lot.
I think Disney has created this mentality to some extent as well by offering "premium" customer service. People visiting the world expect to be treated in a certain way, and when that happens, they puff out and beat on their chest.
On the other side, you have people who make Disney their yearly vacation, go for two weeks and spend $10k+ on their vacation. For the price of a used car...they may feel entitled and that they should be treated differently as well.
So now matter how you look at it, everyone (in a way) feels they should be treated differently or like royalty because of how much money they're spending.
My wife and I hold an AP and have for the past 5 years. We live about an hour away from WDW and at least twice a month you can find us at WDW. Are there times where I wish I could flash my pass and say I should be parking at the front...sure...but then I remember how many other cars in the parking lot have that AP magnet and realize not all of those cars can fit at the front of the lot.
I think Disney has created this mentality to some extent as well by offering "premium" customer service. People visiting the world expect to be treated in a certain way, and when that happens, they puff out and beat on their chest.
BrianLo
Well-Known Member
Are monthly payments really the problem though? That's just a quick way off cutting off a group of people.
I say this with the utmost sincerity, but isn't it better to price people out instead and find that nice optimized 'value point'? As far as Disney is concerned, monthly payments are far better for quarterly earnings, it's like monthly cable subscriptions.
No, I think they need to just completely eliminate any form of SoCal Pass or local discounts. Why on earth do you give people who can visit the most often the cheapest passes? Your benefit is already proximity, why should you also receive the best price.
329 USD, no matter the blackouts, is a steal. I'm looking into ski passes, which by virtue are seasonal, and you are looking at well over 1000$+ starting points. No one should be getting into Disneyland for under 10$ a day.
GiveMeTheMusic
Well-Known Member
SoCal APers still have to pay parking, and most APers at that level don't visit on a regular basis. The problem isn't SoCal APers however - the problem is Signature and Signature+. To TDA's surprise, jacking up prices just lead to more people buying Premium APs, hence the split to Signature and Signature+ to try and get a handle on the two week Christmas period. With monthly payments, a huge chunk of fans who otherwise wouldn't be able to plunk down $800-$1049 at once can still enjoy unlimited access with parking.
The resort's infrastructure can't handle the guest flow right now, and that's largely due to APs at the highest level. They come one and two to a car and fill up the lots. Could you imagine Disneyland telling people their lots are totally full on an off-season Sunday even a few years ago? It happened in January. The parks weren't even close to capacity, but there were literally no parking spaces for at least a few hours.
Monthly payments enable people to get passes at levels they didn't use to be able to attain and the resort suffers as a result. At some point they need to prioritize the guest experience of those who are actually paying to visit that day, and that means cutting off the monthly payment gravy train.
D
Deleted member 107043
This.
What you said here also relates to the original question. The negative side effects of Disney making access to its parks in Anaheim easier and more affordable for locals is that it has spawned a enitre generation of customers with distorted behavior patterns, which has led to the chaotic customer experience we're all familiar with. If I were running Disneyland Resort I would be very concerned about the perception that the parks are nothing more than neighborhood hangouts similar to a multiplex theater or a mall. There is no way this can end well without Disney doing something drastic to alter customer traffic and behavior.
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Curious Constance
Well-Known Member
I actually agree with a miceage editorial piece posted today. It reflected on the problem APers are having on the non-local experience.
http://micechat.com/121682-opinion-squeezed-out-of-disneyland/
http://micechat.com/121682-opinion-squeezed-out-of-disneyland/
JasonDeyoung
Well-Known Member
I'm a annual Passholder and local to
WDW, I don't feel I am owed any entitlement at all. Being so close and able to go all the time I look at as a privledge and I love it. I don't over do it to the point that it's a "every day thing" or "going to the movies" type thing. But I do see a lot of ppl with that mentality though cause they go a lot, as for entitlement I honestly see that from the ones who come from other places to here for vacation. They paid more they think they should get more etc blah blah. It's pretty annoying honestly lol
WDW, I don't feel I am owed any entitlement at all. Being so close and able to go all the time I look at as a privledge and I love it. I don't over do it to the point that it's a "every day thing" or "going to the movies" type thing. But I do see a lot of ppl with that mentality though cause they go a lot, as for entitlement I honestly see that from the ones who come from other places to here for vacation. They paid more they think they should get more etc blah blah. It's pretty annoying honestly lol