Is DisneyParks now using COVID to make changes they always wanted to do and use COVID to justify them?

Tealeaf

Member
To an extent.
The thing I kept hearing about DME is that it was operated by Mears and the contract's renewal time was coming up. With the train-shuttle-thing coming there's just an unfortunate overlap where a new contract (likely) would have been ongoing during the time the truttle was available. I agree that it's not a good idea to just get rid of the service altogether, and I was only going to the parks when it was offered so it will be weird to adjust without it, but I'd like to hear more specifics about why exactly it was gotten rid of. Anyway, I think it would have happened despite the pandemic.
The Fastpass thing wouldn't make much sense to me...I'm surprised they aren't actually using it more often since it acts as a sort of virtual queue and would keep people separated a bit more/allows for trickle-in. Maybe there's some weirdness with the current park pass system and fast pass stuff, but I remember only getting to pick one park beforehand...I don't know.
I wish that they had used to lower crowds to make some more positive changes. Which they are, to a point, even though the Epcot stuff was happening beforehand. I certainly don't envy Chapek and D'Amaro.
 

Dad 2 M & M

Well-Known Member
Any chance the DME will be back in another form? One thing to consider is Disney might be encouraging guests to drive offsite for the time being, vs having to increase staffing at the resorts ... the guests were “captured” on property without transportation they’d need more of the amenities open and staffed?
 

Disstevefan1

Well-Known Member
Original Poster
To an extent.
The thing I kept hearing about DME is that it was operated by Mears and the contract's renewal time was coming up. With the train-shuttle-thing coming there's just an unfortunate overlap where a new contract (likely) would have been ongoing during the time the truttle was available. I agree that it's not a good idea to just get rid of the service altogether, and I was only going to the parks when it was offered so it will be weird to adjust without it, but I'd like to hear more specifics about why exactly it was gotten rid of. Anyway, I think it would have happened despite the pandemic.
The Fastpass thing wouldn't make much sense to me...I'm surprised they aren't actually using it more often since it acts as a sort of virtual queue and would keep people separated a bit more/allows for trickle-in. Maybe there's some weirdness with the current park pass system and fast pass stuff, but I remember only getting to pick one park beforehand...I don't know.
I wish that they had used to lower crowds to make some more positive changes. Which they are, to a point, even though the Epcot stuff was happening beforehand. I certainly don't envy Chapek and D'Amaro.
I totally agree DME was going to go away eventually, but I think Disney is using the pandemic as an excuse to get rid of it sooner rather than later and maybe replace it with the same thing but must be payed for by the guest instead of being free.
 

Tealeaf

Member
Any chance the DME will be back in another form? One thing to consider is Disney might be encouraging guests to drive offsite for the time being, vs having to increase staffing at the resorts ... the guests were “captured” on property without transportation they’d need more of the amenities open and staffed?
I have hope for the upcoming shuttle to be basically the same thing, and Mears has said that they intend to continue ferrying guests to the park one way or another. Someone in another thread said that an extra $30-40 per person really doesn't sound that much in the grand scheme of things which I do agree with, even though every little bit helps, Disney sure is a big bucks thing by itself. Good point about the staffing at resorts! That might certainly play into things, although they could just limit rooms, but that could also impact guest perception...again, I don't envy the park planning/directing folk.

I totally agree DME was going to go away eventually, but I think Disney is using the pandemic as an excuse to get rid of it sooner rather than later and maybe replace it with the same thing but must be payed for by the guest instead of being free.
Most likely had some sort of impact, but I don't think they explained its disappearance as being because of the pandemic, so I don't see it that way. No replacement has been announced by Disney, though, which you think they would go on, so I think any money would be going towards Mears.
 

Giss Neric

Well-Known Member
The loss of DME.
The ending of Disneyland’s current AP program, and APs in other parks overseas.
No new APs being sold at WDW.
Possibly the end of fastpass as we know it at WDW.

Just asking. What do You think?
I don't think so. No one ever expected what happened last year. In my opinion, it is a blessing in disguise, except for the DME which for me came as a surprise.
 

Lilofan

Well-Known Member
Bob Iger in Wall Street earnings calls even advised several years he envisioned TWDC to be a more efficient run company.
 

biggy H

Well-Known Member
The loss of DME.
The ending of Disneyland’s current AP program, and APs in other parks overseas.
No new APs being sold at WDW.
Possibly the end of fastpass as we know it at WDW.

Just asking. What do You think?

You forgot to add the ending of free dining packages although I suspect the paid version may come back in a different form.
 

Buck Wheelie

Well-Known Member
The loss of DME.
The ending of Disneyland’s current AP program, and APs in other parks overseas.
No new APs being sold at WDW.
Possibly the end of fastpass as we know it at WDW.

Just asking. What do You think?
Eliminating ME saves Disney a ton of money. It also has made a lot of people angry. I haven't seen Disney people in an uproar this big in a long time.

Eliminating AP's could could bring more money in if AP holders buy tickets. If not they are losing money and customers.

I think Disney has eliminated FP to control the lines better. I wouldn't be surprised to see it comeback as a perk that guest would have to pay for.

If Disney eliminates a lot of perks and guest conveniences such as ME are they going to drive customers away? Disney charges a premium price for a premium experience. Disney might be walking a fine line with how much they can charge for services and perks offered and what people will pay.
 

NickPytlinski

Well-Known Member
yeah with Magical express i suspect it will come back in a different form.
Paid for by the customer.

either way, what a time to be an uber driver lol
 

Trackmaster

Well-Known Member
There's no way that getting rid of DME is a Covid thing. Look at the timing. Its going to go into effect in what is assumed to be after the Covid era. If anything, getting rid of it will cost Disney money, as it makes it hard to travel to Disney without a car. My hunch is that they're getting rid of it because they expect the Brightline to take over that function.

Remember, MCO is not that close to WDW. Its silly to think that Uber/Lyft is a great option for that distance. Uber/Lyft is designed to be cost efficient for traveling around a major city where you're only going 2-3 miles. And even crazier option is forcing people to rent a car just for that trip. It costs Disney almost nothing to pack a lot of people into one bus.

This has Brightline written all over it.
 

NickPytlinski

Well-Known Member
There's no way that getting rid of DME is a Covid thing. Look at the timing. Its going to go into effect in what is assumed to be after the Covid era. If anything, getting rid of it will cost Disney money, as it makes it hard to travel to Disney without a car. My hunch is that they're getting rid of it because they expect the Brightline to take over that function.

Remember, MCO is not that close to WDW. Its silly to think that Uber/Lyft is a great option for that distance. Uber/Lyft is designed to be cost efficient for traveling around a major city where you're only going 2-3 miles. And even crazier option is forcing people to rent a car just for that trip. It costs Disney almost nothing to pack a lot of people into one bus.

This has Brightline written all over it.
exactly. what a great time to be an uber driver
 

Goofyernmost

Well-Known Member
Eliminating ME saves Disney a ton of money. It also has made a lot of people angry. I haven't seen Disney people in an uproar this big in a long time.

Eliminating AP's could could bring more money in if AP holders buy tickets. If not they are losing money and customers.

I think Disney has eliminated FP to control the lines better. I wouldn't be surprised to see it comeback as a perk that guest would have to pay for.

If Disney eliminates a lot of perks and guest conveniences such as ME are they going to drive customers away? Disney charges a premium price for a premium experience. Disney might be walking a fine line with how much they can charge for services and perks offered and what people will pay.
They may, but I would be surprised, eliminate them at WDW as well as DLR. I had read someplace that Disneyland had over one million AP holders on the books. A whole lot of those are obsessed Disneyland fans that are bringing down the Parks profits because they create a situation of needing more CM's with a whole lot less daily income. Some of those people have been known to go there every single day of the year (that isn't blacked out) That brings the daily cost down to about $10.00 per visit. If the ones that go all the time, daily, weekly or some short interval between visits actually cost Disney money to have them there. Daily visitors don't buy food near as much as regular tourists do and pack lunches in the mega backpacks that are so popular these days. There is just so many items that they can buy so it is almost no additional income, but it does cause massive crowding and no more room for high paying customers. For some reason Disney choose to work the opposite of casinos. In a casino if you are a high roller you get all the perks they can offer. In Disney the less you pay per visit seems to be perk getting group. It never made any sense to me. Disney no longer needs guaranteed crowds. They come automatically and if the crowds are to big, it discourages attendance of the "high rollers".
 

tl77

Well-Known Member
I don't think they can justify selling or having these things right now as the capacity is so low at the moment, and there's no telling when it will be back to normal. Disneyland has been closed for all most a year now, or "the duration of an annual pass". At WDW Restaurants and shows are closed as are entire hotels, Fast Pass and DME are crowd control measures that aren't need since there are no crowds at the moment.
 

UNCgolf

Well-Known Member
There's no way that getting rid of DME is a Covid thing. Look at the timing. Its going to go into effect in what is assumed to be after the Covid era. If anything, getting rid of it will cost Disney money, as it makes it hard to travel to Disney without a car. My hunch is that they're getting rid of it because they expect the Brightline to take over that function.

Remember, MCO is not that close to WDW. Its silly to think that Uber/Lyft is a great option for that distance. Uber/Lyft is designed to be cost efficient for traveling around a major city where you're only going 2-3 miles. And even crazier option is forcing people to rent a car just for that trip. It costs Disney almost nothing to pack a lot of people into one bus.

This has Brightline written all over it.

Except that Brightline won't be open for at least 2 more years, and likely longer than that. If that was the case, why wouldn't they wait to eliminate DME once they had a firm date on when the train would actually be running?

I suppose it could be because the Mears contract was ending and they decided to just go ahead and drop the axe now, but it couldn't have been that difficult to just renew it for 2 or 3 years and see what happens with the train.
 

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