How MyMagic+ handles attraction closures with FASTPASS+

[CJR]

I like the idea of this system and it will be really nice if they will notify you on your smart phone when an attraction closes so you will know not to head over to it.

As for reserving tickets significantly in advance goes, I think it'll be interesting. I can see some disappointments coming when it's raining during someone time to ride (and it's outdoors like EE and KS come to mind). Perhaps Disney will work these issues out too over time.

In the end, I think I'll like this system personally.

 

[RandomPrincess]

I like the idea of this system and it will be really nice if they will notify you on your smart phone when an attraction closes so you will know not to head over to it.

As for reserving tickets significantly in advance goes, I think it'll be interesting. I can see some disappointments coming when it's raining during someone time to ride (and it's outdoors like EE and KS come to mind). Perhaps Disney will work these issues out too over time.

In the end, I think I'll like this system personally.

Only thing I really don't like is reserving ride so far in advance 60 days is a long time. A week or two would be better.

 

[doctornick]

Not true. If you show up for your Fastpass window now and the attraction is closed, you have access to get a Fastpass for any attraction where it's still available. The only change here is the next day Fastpass.

If that's true, I've never known that. The (admittedly few) times when a ride I had FP for was unavailable, I was told that I could use the FP later in the day when the ride is back. I have never been given a new FP for use anywhere.

I suspect that people might be given such flexible FP only if they complained enough and it was done to placate them. I'm skeptical that this has been some sort of standard thing given out.

 

[jencor]

I do see some good, but I have a hard time staying with technology and I enjoy planning as I go. If I got to a ride and it was long, got a fastpass. Now I feel I have to be looking at my smartphone more then looking around at the park, and I am slow figuring my smartphone out, so I will be spending more time on it then I want.

 

[orky8]

If that's true, I've never known that. The (admittedly few) times when a ride I had FP for was unavailable, I was told that I could use the FP later in the day when the ride is back. I have never been given a new FP for use anywhere.

I suspect that people might be given such flexible FP only if they complained enough and it was done to placate them. I'm skeptical that this has been some sort of standard thing given out.

You're just not thinking of it that way, but now when your return window comes, you can always get any available fast pass. That's all. Also, perhaps Unofficially, but you can also use that existing fp when the ride comes back online.

 

[Bryner84]

The weakness of the FP+ project for me is that this system is advertised as a more streamlined, efficient system where with the flick of my magic wrist band I can shop, reserve ride times, and enter the park, but the actuality is that there are so many variables to try to encapsulate within their strict framework that the whole system is clunky, confusing, and wordy (something I have been accused of myself so I can relate). They have further complicated the current system, so I don't see that as an improvement. If a system is so complex that it requires years to work out the rules and even after that will require an ample amount of research on the part of the user just to be able to understand the policies and their implications, then it is too complex a format for a vacation itinerary.

 

[flynnibus]

If that's true, I've never known that. The (admittedly few) times when a ride I had FP for was unavailable, I was told that I could use the FP later in the day when the ride is back. I have never been given a new FP for use anywhere.

I suspect that people might be given such flexible FP only if they complained enough and it was done to placate them. I'm skeptical that this has been some sort of standard thing given out.

I think you misread him. He's talking about how today paper fp is available day of... Without restriction. Not that he gets a comp pass

 

[Lee]

Hang on, let me check.....

Nope. I still don't like it.

 

[rioriz]

Of course not. The tests thus far have been to test the systems without being under a load. How would people NOT enjoy being part of a select group given the keys to a new car? Until this system is put under a full load, looking at the tests from a guest satisfaction point of view is meaningless.

And I'm quite sure that's part of TDO's reasoning for doing things this way. What better than a large number of positive reviews to share with the powers that be?

Talk to me after full roll out. Until then...

Will do bud...i still don't think majority will be negative...we shall see

 

[rioriz]

I can see where smaller parks have no use for the advanced reservations, but I do not see how or why companies like LoQ cannot offer more encompassing solutions. The common implementation for LoQ is a paid/tiered system where reservations are based on current waits, but I see no reason that could not be adjusted for more specific times.

As far as Magic Bands go places like Great Wolf Lodge did it before Disney...

 

[SirLink]

At it's core, this is a computer program that has multiple input devices. I speculate that the cost of the input devices is far more costly than the computer program itself.

And consultants that makes costs multiply at an alarming rate to the power of Disney's inability to budget properly.

 

[Tigger19]

I think this is a step forward for the Disney world. The whole world is changing and I think it's only right that Disney made the obvious move towards this new system. It will be so handy once it officially released, of course there will be obvious problems with it at first but then it will be smooth sailing from there! I can't wait to be at my hotel before visiting a park or even being in the park and checking the times for a ride. If the lines long then it can be fast-passed and you I can go about my day until the time I'm excited about it!

 

[RoyWalley]

Hang on, let me check.....

Nope. I still don't like it.

I have to agree with you.

 

[bubbles1812]

I think this is a step forward for the Disney world. The whole world is changing and I think it's only right that Disney made the obvious move towards this new system. It will be so handy once it officially released, of course there will be obvious problems with it at first but then it will be smooth sailing from there! I can't wait to be at my hotel before visiting a park or even being in the park and checking the times for a ride. If the lines long then it can be fast-passed and you I can go about my day until the time I'm excited about it!

As smooth of sailing as that wonderful user friendly website has been for years... And years... With no improvement... There will be problems. Disney's IT department isnt exactly world renowned.

Welcome to the boards.

 

[MissM]

So if you're on your last day of your ticket, I get you're going to be SOL on your FP+ since you won't be there the next day.

But what about day guests or APs? I'm usually there for just the day. Do I get a "floater" FP+ to use on my next visit the following week or month or whenever?

Also, I saw someone ask but there was no answer: what if your FP+ was for MK but you are booked into Epcot the following day? Do you get to transfer your "rollover" FP+ from the night before to Epcot or is it tied to MK only? Because THAT would be really frustrating for guests not to mention stupid in policy.

 

[luv]

So if you're on your last day of your ticket, I get you're going to be SOL on your FP+ since you won't be there the next day.

But what about day guests or APs? I'm usually there for just the day. Do I get a "floater" FP+ to use on my next visit the following week or month or whenever?

Also, I saw someone ask but there was no answer: what if your FP+ was for MK but you are booked into Epcot the following day? Do you get to transfer your "rollover" FP+ from the night before to Epcot or is it tied to MK only? Because THAT would be really frustrating for guests not to mention stupid in policy.

If it is your last day, you'd be out of luck with or without FP, new FP or current FP.

They're saying you'll have chance to ride later or ride the next day, in another park, which I think is a great deal.

I don't know what they're doing for AP people. I doubt we will get FPs for decent rides anyway, unless we book them ahead of time. I rarely know I'm going to a park more than a day ahead of time and figure I will go FP-less. But we shall see.

 

[MissM]

If it is your last day, you'd be out of luck with or without FP, new FP or current FP.

Yeah, I know. Hence the whole I get you're going to be SOL on your FP+ since you won't be there the next day. I mean, I opened with that.

 

[luv]

Yeah, I know. Hence the whole I get you're going to be SOL on your FP+ since you won't be there the next day. I mean, I opened with that.

My mistake! Sorry!

 

[openendedsky]

Not sure if its been said, but I'm mobile:

For Epcot, at least, there are three FP+ designations, Soarin', Test Track, then everything else. If Soarin' breaks down, you will have the option to reserve a later FP for EITHER Soarin' or a downgraded attraction. Same for Test Track. I'm assuming this is universal across all parks, so no, if Soarin' breaks down, you will not be made to get a Figment or Seas FP reservation.

 

[openendedsky]

Holy crap...

Woke up from a nap and this got leaked out; all hell broke loose.

Okay, SO...to provide an official inside scoop on this policy...

Just to let everyone know, WDWMagic and every other website reporting the same thing is half-explaining this in the wrong way. I was given the update just the other day, so I'll give you guys a thorough explanation.

The FP+ policy for downtimes:

1) If an attraction goes 101 while you are in line and your FP has already been redeemed, you will have the same scenario as it is right now: You will get a physical FP readmission pass for use later in the day. This is something I imagine will change once the entire system comes online and FP becomes paperless.

Keep in mind: Under FP+, FP are not redeemed until you reach the second checkpoint, aka the Merge point. That's why those second set of readers are there.

2) If an attractions goes 101 BEFORE it is redeemed (aka before you get to the Merge point OR before you reach the attraction), you will receive notification and two things can happen.

This is the part that WDWMagic and everyone else is getting wrong.

There are two options that will happen:

1 - The first option given is that you can extend your FP+ for that attraction for the rest of the day and show up whenever you want to. It's virtually the same policy there is now when it comes to FP's during a downtime - if it's down when you visit, we'll honor them later.

2 - You are given the option to get another FP+ for something else. However, there's a caveat: If it is an FP+ for an E-Ticket attraction, you can choose any attraction on FP+...EXCEPT other E-Ticket attractions.

For example: Downtime at TT. If TT goes down, you can get everything in FP+ EXCEPT Soarin'. Same goes vice versa.

I imagine this will prove to be the case over at the MK when it comes to the larger array of E-Ticket attractions there.

As Steve has said, when it comes to downtimes, if it's past a certain hour (namely the last hour of operating day), there's a downtime situation and it appears unlikely to be resolved within that timeframe, you will be receive notification. You will be given an extra FP+ for any attraction at any park for the following day. In other words...you will have not 3, but 4 FP+ to use the next day. Woohoo!

While the other option is quite a bit of a slap in the face, the recovery option for the following day is a genuine plus of the FP+ system (IMHO, the only one so far).

Before anyone asks any questions, I'm gunna be answering some in the next post so wait to see if I answer your question properly...

Last detail to keep in mind: FP ratio at almost every FP attraction will be continued to be used as is: 80% FP, 20% Standby. Make that as you will...

Just saw this post, thank you for thoroughly explaining for other people. I'm assuming you work at Epcot?