I think the cleaning crews start cleaning as early as 8am so the early check in’s that come in before 3pm can get a room. I know when I fly a red eye getting into a city at 7-8am what a relief when my hotel room is ready in the AM! I would think some of tourists arriving into MCO from parts of Europe for example are arriving on a red eye
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Housekeeping door knocking at 8am on check-out days - what's going on?
- Thread starter wdwmagic
- Start date
Darstarr
Well-Known Member
- In the Parks
- No
They got me a few weeks ago. It was just after 8:30 when the pounding began. I was not happy. I told her check out time is eleven, I will be leaving then.
I am not sure why housekeepings work day now trumps a guests ability to enjoy their last morning. Either adjust check out time, adjust the housekeepers schedule or both.
I am not sure why housekeepings work day now trumps a guests ability to enjoy their last morning. Either adjust check out time, adjust the housekeepers schedule or both.
Any issue I ever had with housekeeping knocking early was on check out morning, pre required room check requirements.
After the institution of required room checks I was never in the room when or if they performed one of these.
If the housekeepers are hanging around the coffee pot in the morning waiting for something to do, I think the institution of a text check out would be a great idea.
We always stop at front desk at check out for this reason, so we let them know the room is empty.
After the institution of required room checks I was never in the room when or if they performed one of these.
If the housekeepers are hanging around the coffee pot in the morning waiting for something to do, I think the institution of a text check out would be a great idea.
We always stop at front desk at check out for this reason, so we let them know the room is empty.
nickys
Premium Member
Funnily enough, almost (if not all) flights from the U.K. to the US leave in the morning and arrive mid to late afternoon. If flying via a hub the MCO arrival will be early evening. The return flights are the overnight ones.
Not sure if that is the pattern for the rest of Europe.
SBlake
Member
Early knocking on the door? Yes that happens. But I am having a really hard time buying the circled part of this story. This woman may not be lying or exaggerating intentionally, but maybe misheard. I just cannot imagine a staff member contradicting the hotel checkout policy by such an early hour. If it were within half an hour or fifteen minutes before the posted checkout time, then okay, that would make more sense. But several hours prior and yelling it is time to check out? No, I don't buy that claim. If a housekeeper is truly yelling it is time to leave when you have several hours left before posted checkout time, march them down to the front desk and speak to a manager, explaining there seems to be some miscommunication on checkout times from mgmt to staff. If not, suggest they teach housekeeping to tell time.
Ayla
Well-Known Member
There are many other examples given in that twitter thread of people who experienced the same. They all aren't lying.
Ricky Spanish
Well-Known Member
Wonder if she still left mousekeeping a tip?
Chi84
Premium Member
Other examples of housekeeping shouting “time to check out” at 8:30? I haven’t seen those. That’s the only part the poster is questioning. I’ve had over 50 stays at WDW resorts and I’m not buying that either.
Chi84
Premium Member
We just returned from a one-week stay at SSR. We were in a 2BR and a Studio and I’m relieved to report that we didn’t have any issues with housekeeping or security knocking while we had the “room occupied” sign on the door.
We had 3 kids under 3 years old and returned to our rooms at various times during the afternoon for a rest. I’m not sure what time housekeeping emptied the trash each day, but it was done before we got back.
We left our room at 10:15 on checkout day. We heard someone knocking on other doors and announcing “housekeeping” while we were packing, but we were not disturbed.
Maybe we just got lucky or maybe SSR has its act together a little better than other resorts.
We had 3 kids under 3 years old and returned to our rooms at various times during the afternoon for a rest. I’m not sure what time housekeeping emptied the trash each day, but it was done before we got back.
We left our room at 10:15 on checkout day. We heard someone knocking on other doors and announcing “housekeeping” while we were packing, but we were not disturbed.
Maybe we just got lucky or maybe SSR has its act together a little better than other resorts.
Diamond Dot
Well-Known Member
I've stayed at Disney resorts over 20 times and I've never once had a mousekeeper yelling to me on my morning of departure that it's time to check out. If they did as that poster claims I would let them know I've paid for that room until 11 am and they are free to come back after that time.
Little Pixie
Member
- In the Parks
- No
I am from New Jersey so when me and my parents go to WDW we fly. Because the check out time is at 11 a.m. at the resorts and you have to get to the airport early we never seem to have this issue on check out day as we are usually out and on our way to the airport in the morning on our way home. The sad day of the Disney vacation.
Chi84
Premium Member
Yes.
Interesting. And third parties I presume, Swan and Dolphin are huge and like to keep standards so I would think they do as well The B Resort and the like that are on property?
“March them down to the front desk……..?”
SBlake
Member
Not literally march them, but certainly bring to mgmt's attention if they are rushing you out of your room way before the stated checkout time.
I owned a hotel on 192 and we had this issue frequently with housekeepers. We paid by the room with a different rate for a room that was "checking out", or "staying over". They would hit the stay overs as early as possible before our first shuttle bus left for the parks. That way, usually the guests were still getting ready and they could frequently get the guests to give their trash and take towels. They could then get paid for full service but only be at each room a minute or two. Then they would move on to the check out rooms. I did have guests come to me from time to time and complain and I was quite thankful and usually gave them a discount. The housekeeper got one warning, then a week suspension, then termination. My standard was always if my family was staying at my hotel, would I want something to happen to them. Changing our housekeeping supervisor pretty much took care of the problem. There is no way someone could do 15 stay over rooms properly in 90 minutes. We also moved their starting time to 9:00 AM which was the time our first shuttle left for the parks.
castlecake2.0
Well-Known Member
If it’s check out day and they knock before you are ready to leave, just tell them what time you’re leaving, that’s all they want to know
SaucyBoy
Well-Known Member
- In the Parks
- No
But dontcha know it's their god given right to be nasty Karens to people just trying to do their job?! /sarcasm.
We've had this happen a few times in the past when we forgot to put out the placard. They knocked, we answered & told them when we'd be leaving, and went about enjoying the last few hours in the room. There was no need to berate the CM, storm down to the front desk, or get on Twitter like some petulant brat and whine about "ruined magic."