tookydo
Member
Long story short...we are going on our first Xmas trip 12/10 - 12/15. My 90 day window for ADR's is Friday. We booked thru AAA. About 4 days ago I was 'testing' the online ADR system and was able to retrieve my reservation. Last night I tried again to make sure I was comfortable enough with the online process and I got a message that said my reservation had been canceled.:fork: Disney couldn't help; they said only AAA could cancel the ressie since they own it. AAA finally opened at 10:00 this morning and sure enough it was canceled. Why and by whom, I have no idea. She re-did the ressie with a new confirmation number. So I tried the online ADR system this afternoon. I can't pull up my ressie (I can, however, pull it up on the mydisneyreservation.com/guest so I know it's in the system). This is what I'm doing: log on to Disney website; go to book dining reservations then click retrieve resort reservation; I put in the info (confirmation #, last name, Arrival, and resort; no place for a phone number which I believe I had to enter before this whole mess occurred). Then it says loading and nothing happens. It just goes back to the same page. It doesn't say 'can't find, no reservation exists, not even you fool you have no idea what you are doing!:hammer: What am I doing wrong? I hear my ADR clock ticking. Please help!