Y'all do know that anytime a person interacts on a call with a CM, that conversation is entered into their computer system, along with what the attitude of the caller was during the call. Pretty much every single time that you go to guest services, and they know your name, it is entered into the system. If you continually complain about everything under the sun, Disney knows that you are a complainer, and treats you accordingly. There is simply no way that this is the first instance of him being a rude person to a CM. Disney was probably just tired of him and his rants, and told him to go away and not come back. If that is the case, I would have done the same thing.