Listening to the people is just about the dumbest thing you can do in the entertainment industry, be they in theme parks or on message boards. There is a reason we don’t make our own movies, write our own books, create our own TV shows, and design our own theme parks. And it is because, no matter what we may think of our own abilities, there are far more talented people in the world who can come up with far better ideas than we can.
I don’t want to go to Disney World to see something I tell them I want to see. I want them to come up with something so good, I would have never thought to ask for it. Something more, something better that exceeds my expectations. If meeting the expectations of the public had been enough for Walt, Disney theme parks wouldn’t exist at all and we’d be chatting about the chipping paint on this year’s tilt-a-whirl at the local state fair.