EPCOT Figment, well, to be replaced by Figment

[TarzanRocked99-]

Just got off the ride, absolutely the worst I’ve ever seen it. The cars were completely off sync in Sound and Sight labs and stopped in the wrong positions. Figment just kept popping up and down in the Sound lab with no audio. Sight lab screen wasn’t working correctly. It synced back up correctly at Smell lab, but stopped past the reveal wall at the end so you were looking directly at the final scene.

I can’t believe they were loading guests with it like this.

 

[DoleWhipDrea]

The current incarnation of JII has so little in it's show scenes as it is that even the slightest thing not working just becomes tremendously apparent. And since Disney won't spend the money to give it a real refurbishment, it just keeps struggling.

The audio syncing has been problematic for the past few years. It gets fixed, then messes up again soon after. I wonder what the trouble is...

 

[Mickeynerd17]

The current incarnation of JII has so little in it's show scenes as it is that even the slightest thing not working just becomes tremendously apparent. And since Disney won't spend the money to give it a real refurbishment, it just keeps struggling.

The audio syncing has been problematic for the past few years. It gets fixed, then messes up again soon after. I wonder what the trouble is...

Age. 20 years of it.

I doubt anything has been upgraded in that timeframe.

 

[Cmdr_Crimson]

Age. 20 years of it.

I doubt anything has been upgraded in that timeframe.

The ONLY thing that was updated was the 3d sign when entering the pavilion a while back..Not sure if the little plaque below is still there tho...

 

[FigmentsBrightIdeas]

If there is one thing I like with the current ride, it is the music loops of some of the scenes. My favorite is the loop during the scene at the dock outside the Touch & Taste labs when transitioning to the upside down room. When a new ride comes, I hope they bring back the music composer who made these, because in my opinion they seem more energetic and joyful compared to the original ride's music. Thanks to a video during a hold up of the scene, I was able to create a nearly clean loop of it:

Respectfully disagree with you about the current music. The original was much better IMO with the full, grand orchestrations and that. Though for what it is.. the current music is fine/okay. I’ll say something though.. the music composer is none other than George Wilkins.. ironically, the very same guy that composed the original ride’s score.

 

[TikibirdLand]

The ONLY thing that was updated was the 3d sign when entering the pavilion a while back..Not sure if the little plaque below is still there tho...

Well, figment gets a new sweater on a pretty regular basis. So, there's that...

 

[muddyrivers]

Just got off the ride, absolutely the worst I’ve ever seen it. The cars were completely off sync in Sound and Sight labs and stopped in the wrong positions. Figment just kept popping up and down in the Sound lab with no audio. Sight lab screen wasn’t working correctly. It synced back up correctly at Smell lab, but stopped past the reveal wall at the end so you were looking directly at the final scene.

I can’t believe they were loading guests with it like this.

Please when you see this take the time to go to Guest Services and file a complaint. No action will be taken if people keep riding the rides without saying anything. Mentioning it to the CM on the ride really isn't going to do too much. Filing an official complaint with Guest Services is more important (but admittedly takes more effort, I agree).

 

[Rodj]

Please when you see this take the time to go to Guest Services and file a complaint. No action will be taken if people keep riding the rides without saying anything. Mentioning it to the CM on the ride really isn't going to do too much. Filing an official complaint with Guest Services is more important (but admittedly takes more effort, I agree).

IMO, it’s best to report it to the coordinator for the ride(white shirt), I told one of them about Figment’s arm issue and just a short bit later in the month, that issue got fixed. I should of told them more than that. In fact, I told multiple CMs and coordinators about the issues with ToT that they had an ambassador waiting for me at unload to tell me that they regularly take note of what isn’t working properly and that I didn’t need to tell multiple people about it.

 

[Brer Panther]

The ONLY thing that was updated was the 3d sign when entering the pavilion a while back..Not sure if the little plaque below is still there tho...

Kind of amusing that Nigel Channing got his portrait replaced by a picture of Figment.

 

[Mickeynerd17]

Please when you see this take the time to go to Guest Services and file a complaint. No action will be taken if people keep riding the rides without saying anything. Mentioning it to the CM on the ride really isn't going to do too much. Filing an official complaint with Guest Services is more important (but admittedly takes more effort, I agree).

I 98% agree with this statement.

The 2% disagreement is the interpretation of said guest complaint. We don't want the company to even remotely think figment isn't popular. Too many guest complaints might send the wrong message and get figment replaced entirely. BUT, if you don't send any complaints at all, the ride will continue it's deteriorated state and might get worse.

I guess it's a damned if you do, damned if you don't situation.

 

[pdude81]

Age. 20 years of it.

I doubt anything has been upgraded in that timeframe.

Yep. It's been 11 years since I angrily wrote Disney about ruining my favorite Epcot ride. Now I just hope they keep it functioning at all until such time as it gets a proper budget.

However, at some point the did fix the upside down TV. I think that's the extent of the repairs.

 

[Mac Tonight]

I 98% agree with this statement.

The 2% disagreement is the interpretation of said guest complaint. We don't want the company to even remotely think figment isn't popular. Too many guest complaints might send the wrong message and get figment replaced entirely. BUT, if you don't send any complaints at all, the ride will continue it's deteriorated state and might get worse.

I guess it's a damned if you do, damned if you don't situation.

Not necessarily.

It should be easy enough to complain that the ride wasn't in good condition... which is such a shame, given how much you love Figment and miss Dreamfinder too

 

[Rodj]

(False claims, read my later response on the 17th)
Original:
I honestly can't believe it. A live stream today on Imagination shown BOTH animatronics nearly fully fixed in motion and the show issues solved. I never expected maintenance to actually fix it this much. The motion of it kind of seems exactly like how it was in 2018, which makes me think they might of overwrote the programming with what it was in 2018. Ill take it though over what it was last week. Hopefully this is a turning point of the maintenance crews at Disney.

 

[pdude81]

Hopefully this is a turning point of the maintenance crews at Disney.

Let's not get too excited

 

[Brer Panther]

However, at some point the did fix the upside down TV. I think that's the extent of the repairs.

Speaking of the upside-down TV, does anybody know who did most of the animation on it? I know some of it is reused animation of Figment from the original attraction, but I think there's also some new animation in there.

 

[FigmentsBrightIdeas]

Speaking of the upside-down TV, does anybody know who did most of the animation on it? I know some of it is reused animation of Figment from the original attraction, but I think there's also some new animation in there.

Not true, most of it is animation from the Science & Technology scene and the animations seen in the old Mirage activity up in the ImageWorks. i ‘do’ remember hearing that one of the animation directors was a guy that worked on Great Mouse Detective. Can’t remember his name though. Tom K. Morris I know has mentioned it before.

 

[WondersOfLife]

Please when you see this take the time to go to Guest Services and file a complaint. No action will be taken if people keep riding the rides without saying anything. Mentioning it to the CM on the ride really isn't going to do too much. Filing an official complaint with Guest Services is more important (but admittedly takes more effort, I agree).

I've had to do this a lot more than I used to for many things... Will Rogers in American Adventure just being a statue... Ursula spewing liquid out of her arm... Complete show scenes in Imagination not working...

...It is definitely getting more extreme. What is crazy is every time I go to a CM or guest relations about this stuff... They always either say something like "Again?" or they have that look about them that it is a regular complaint. Sad.

 

[DoleWhipDrea]

Honestly the best way to call out the poor maintenance nowadays is using social media and tagging WDW directly. I did it once for JIIwF (expressing how much it bums me out) and they responded and went to work fixing it. I don't like publicly blasting anyone but Disney still seems to care about their reputation in the public sphere.

It's not the guests' responsibility to keep them on top of maintenance, though. It's really not okay how badly it's gotten. Not just with this attraction, but the parks as a whole. Even DLR's shape over the holidays was disappointing, and they used to get most things fixed right away.

 

[TikibirdLand]

Honestly the best way to call out the poor maintenance nowadays is using social media and tagging WDW directly. I did it once for JIIwF (expressing how much it bums me out) and they responded and went to work fixing it. I don't like publicly blasting anyone but Disney still seems to care about their reputation in the public sphere.

It's not the guests' responsibility to keep them on top of maintenance, though. It's really not okay how badly it's gotten. Not just with this attraction, but the parks as a whole. Even DLR's shape over the holidays was disappointing, and they used to get most things fixed right away.

But, how did that work out? Is JIIwf any better today? I'm talking about stuff they could have fixed overnight...

 

[Rodj]

I take back everything I said. There was a stream today on JIIwF that shown the animatronics still in their lackluster state. Confused, I first thought they somehow reverted it back, but I rewatched the one stream I talked about before and found out that in that portion of the stream, they were in a bus and went to replay a portion of an older stream from 2018 which was on JIIwF. I should of watched through it more thoroughly before I started making the claims it got fixed. I knew it was too good to be true. But they did fix the scene timing issues, that's for sure.