FastPass+ open to all guests including offsite beginning next week at Disney's Animal Kingdom

[Recon443]

Well, you can't now. You'd have to choose one or the other. They implemented a tiered system. Why?

Because they had to. Because guests were choosing the same rides en masse. Why?

Because those rides have the longest waits, on average.

However, when you went, you were able to do both, but now you can't. Why?

BECAUSE THE INITIAL TEST FAILED! So, they had to modify the system.

Well I will have to take you on your word, because I can't access the system and book those rides.

Just saw your article posting and indeed I visited prior to this date.

 

[Pumbas Nakasak]

At this point, I have only one piece of empirical data more than you that it is successful, I have used it. Something that it appears you have not.

I am happy that your goal is to be annoying, I personally would try to be something else, but to each their own.

How do I know you have used it, I only have your word on that and youve already been shown to be selective with the information you are posting.How do I know you are not a Disney employee using media management to quell discontent about a failing project. Your posting style seems to bare all the hallmarks me thinks.

 

[Captain Chaos]

http://www.wdwmagic.com/other/mymag...sting-restrictions-on-fastpass-selections.htm

Ok, thanks! Told ya I don't follow this nonsense anymore... So now it seems DHS is tiered too, which will only lessen the experience in that waste of a park...

So at one point you were able to book TSMM and RNRC and TOT together... Now it seems it is ether TSMM or RNRC, cannot pick both... So you'll be stuck in a line over an hour on either one of those... Another poor decision by the management team who seem to have their heads planted firmly up their ...

Just another failure of this system....

 

[Captain Chaos]

You are very sure the tests have failed, I am just asking you to name just one. You are making a claim the tests have failed, you should be able to name just one. Common sense says they failed? So common sense should be able to name one.

How about when the system won't let a person into the park because two people on the reservation have the same name... The system cannot determine one is different from the other despite having different magic band IDs... Oh and it is STILL DOING THIS.. Failure...

How about when a group of people make FP selections, and the system loses one or two people from the list... and that group now has to wait an hour in line at Guest Relations to get the issue fixed... FAILURE.. and this continues to happen without a fix...

Or how about when people buy the dining plan and then the system LOSES the plan from their reservations... When they go to pay, they get told they have no dining plan credits (which is not true since they bought the DDP)... And then management comes out and cannot seem to know how to help them, then proceeds to blame the customer for the mess not the system or the company incompetence.. and then they FORCE the guests to pay for food they prepaid for... FAILURE... And yes, this too is happening...

So there are three examples... And yes, I know these to be happening for a fact...

 

[Captain Chaos]

At this point, I have only one piece of empirical data more than you that it is successful, I have used it. Something that it appears you have not.

I am happy that your goal is to be annoying, I personally would try to be something else, but to each their own.

Well if you are going to go by your experience and not real numbers and data, your argument is mute... You lose... I used it too and it sucked IT FAILED...

 

[Recon443]

How do I know you have used it, I only have your word on that and youve already been shown to be selective with the information you are posting.How do I know you are not a Disney employee using media management to quell discontent about a failing project. Your posting style seems to bare all the hallmarks me thinks.

True, you don't know if I have used it. All I can say is that I have and it worked.

 

[Recon443]

Well if you are going to go by your experience and not real numbers and data, your argument is mute... You lose... I used it too and it sucked IT FAILED...

As opposed to you? And you base your argument on? Obviously you lack data or else you would post it.

BTW: Points are moot, guys in whiteface and striped shirts are mute. (Sorry all, couldn't resist that one.)

 

[englanddg]

How about when the system won't let a person into the park because two people on the reservation have the same name... The system cannot determine one is different from the other despite having different magic band IDs... Oh and it is STILL DOING THIS.. Failure...

How about when a group of people make FP selections, and the system loses one or two people from the list... and that group now has to wait an hour in line at Guest Relations to get the issue fixed... FAILURE.. and this continues to happen without a fix...

Or how about when people buy the dining plan and then the system LOSES the plan from their reservations... When they go to pay, they get told they have no dining plan credits (which is not true since they bought the DDP)... And then management comes out and cannot seem to know how to help them, then proceeds to blame the customer for the mess not the system or the company incompetence.. and then they FORCE the guests to pay for food they prepaid for... FAILURE... And yes, this too is happening...

So there are three examples... And yes, I know these to be happening for a fact...

When I was testing I had the band fail for FP+ at Pirates of the Carribean. The CM kept telling me my daughter could ride, but I couldn't because my "FP" had already "been used". It took a bit to get sorted out.

The band wouldn't work on my room door (at first), nor would it work to get me to the atrium level I was staying at. I had to use the card for that.

The family in front of me had issues with charges and FP+ as well and significant issues making ADRs. In fact, when we talked about the website, I made a joke about "seeing Donald a lot", which they immediately got. Donald is the failure screen when the system dies on you...which happened a LOT when trying to make Dining Reservations.

The father's band couldn't charge, but the children's could.

They were not impressed. Overall, I think the system is a decent enough idea. I don't mind the bands or MDE. However, considering the capital that went into it and knowing what that could have gotten in terms of increasing ride CAPACITY...I can't say it was solid.

It made very little difference on my trip, outside of the few hassles. While anecdotal, these are my personal experiences with the band system failing. I've heard and read a lot more...

 

[Recon443]

How about when the system won't let a person into the park because two people on the reservation have the same name... The system cannot determine one is different from the other despite having different magic band IDs... Oh and it is STILL DOING THIS.. Failure...

How about when a group of people make FP selections, and the system loses one or two people from the list... and that group now has to wait an hour in line at Guest Relations to get the issue fixed... FAILURE.. and this continues to happen without a fix...

Or how about when people buy the dining plan and then the system LOSES the plan from their reservations... When they go to pay, they get told they have no dining plan credits (which is not true since they bought the DDP)... And then management comes out and cannot seem to know how to help them, then proceeds to blame the customer for the mess not the system or the company incompetence.. and then they FORCE the guests to pay for food they prepaid for... FAILURE... And yes, this too is happening...

So there are three examples... And yes, I know these to be happening for a fact...

Well are these overall system failures or glitches? Does it happen to everybody? When it happens to everybody that is a system failure. Granted that for that one guest it is a failure, but it is not a system failure.

 

[Captain Chaos]

As opposed to you? And you base your argument on? Obviously you lack data or else you would post it.

BTW: Points are moot, guys in whiteface and striped shirts are mute. (Sorry all, couldn't resist that one.)

Read back, I posted tests that have failed and continue to fail... You still haven't posted any successful tests other than I TRIED IT AND IT WORKED FOR ME...

 

[wm49rs]

True, you don't know if I have used it. All I can say is that I have and it worked.

And for too many others it hasn't. Which is a greater problem, especially over the next few weeks.

 

[Captain Chaos]

Well are these overall system failures or glitches? Does it happen to everybody? When it happens to everybody that is a system failure. Granted that for that one guest it is a failure, but it is not a system failure.

Happening to more than one guest.. when it happens for more than one it is a failure... One it is a glitch, more than one FAILURE...

How much is Disney paying you to wax poetic about their failed business decision?

 

[Recon443]

When I was testing I had the band fail for FP+ at Pirates of the Carribean. The CM kept telling me my daughter could ride, but I couldn't because my "FP" had already "been used". It took a bit to get sorted out.

The band wouldn't work on my room door (at first), nor would it work to get me to the atrium level I was staying at. I had to use the card for that.

The family in front of me had issues with charges and FP+ as well and significant issues making ADRs. In fact, when we talked about the website, I made a joke about "seeing Donald a lot", which they immediately got. Donald is the failure screen when the system dies on you...which happened a LOT when trying to make Dining Reservations.

The father's band couldn't charge, but the children's could.

They were not impressed. Overall, I think the system is a decent enough idea. I don't mind the bands or MDE. However, considering the capital that went into it and knowing what that could have gotten in terms of increasing ride CAPACITY...I can't say it was solid.

It made very little difference on my trip, outside of the few hassles. While anecdotal, these are my personal experiences with the band system failing. I've heard and read a lot more...

All true. I am sure that stuff like this happens. GIGO sometimes, and other times glitches.

As an example, I am not sure how the kids had charge privileges but the parents did not. In my experience, on check in, the CM went over this three times with me to make sure she had it right.

 

[Recon443]

Happening to more than one guest.. when it happens for more than one it is a failure... One it is a glitch, more than one FAILURE...

How much is Disney paying you to wax poetic about their failed business decision?

But you can only site instance at a time, can't you?

Nothing. How much is Universal paying you?

 

[Pumbas Nakasak]

True, you don't know if I have used it. All I can say is that I have and it worked.

You seem rather keen for folk to believe that. For someone with no emotional investment that is.

Speaking as a tourist, who is parting with a large amount of money to undertake a visit, when I read across the WWW of difficulties with a system that is meant to underpin my guest experience I am concerned that it may negatively impact my trip. Given my mixed experiences the last two trips I have made it is perhaps Ib read these things with some trepidation. And perhaps you can forgive my scepticism toward a no mark with no real posting history telling everyone they are wrong, despite the reams of anecdotal reports to the contrary across a whole plethora of outlets.

 

[englanddg]

All true. I am sure that stuff like this happens. GIGO sometimes, and other times glitches.

As an example, I am not sure how the kids had charge privileges but the parents did not. In my experience, on check in, the CM went over this three times with me to make sure she had it right.

Well, something didn't meet their expectation. I can say it's GIGO, and many times that may even be the case. However, that doesn't change the fact that the system frustrated THEM. And that is what they will remember.

Sometimes people DO screw up, but that's also a reflection of the system and the design / accessibility of it.

At my two stays, charging wasn't discussed at all when I checked in.

 

[John]

This also can't happen. You can't have the major consuming facing components of your $2 billion system be problematic. My Magic+ and Fastpass+ are the consuming facing components of Next Gen they need to be a convenience, they need to be a competitive advantage. They cannot be a nuisance if they're supposed to succeed.

And I asked you a question which you responded to with a snarky comment. And now you respond with angry little comments?

You have only proved my point, you know not of what you speak. Thanks!

This ought to be good.....forgive him lord...he does not know who he has messed with. Mods.....be aware be very aware!....LMAO

 

[Recon443]

Happening to more than one guest.. when it happens for more than one it is a failure... One it is a glitch, more than one FAILURE...

How much is Disney paying you to wax poetic about their failed business decision?

But you can only site one at a

You seem rather keen for folk to believe that. For someone with no emotional investment that is.

Speaking as a tourist, who is parting with a large amount of money to undertake a visit, when I read across the WWW of difficulties with a system that is meant to underpin my guest experience I am concerned that it may negatively impact my trip. Given my mixed experiences the last two trips I have made it is perhaps Ib read these things with some trepidation. And perhaps you can forgive my scepticism toward a no mark with no real posting history telling everyone they are wrong, despite the reams of anecdotal reports to the contrary across a whole plethora of outlets.

As opposed to being against it without having used it, which of course makes me more credible. Weird.

Ah yes the eventual "you haven't posted enough" strawman. What is the number, as determined by you, of postings one needs to have an opinion?

 

[Captain Chaos]

But you can only site instance at a time, can't you?

Nothing. How much is Universal paying you?

Site more than one instance? Um, I just told you that it is happening to MORE THAN ONE GUEST and has been going on for MORE THAN SEVERAL MONTHS... THAT IS A FAILURE... Happened to SEVERAL people I know (friends and family)... Happened to people right here on this forum.. Happened to people on other forums...

I'm still waiting for your data that proves this has been a success... I won't hold my breath for your proof though cause YOU DON"T HAVE ANY... Can't prove something is a success when it has been a disaster from the start...

And Universal isn't paying me a dime... They don't have too... Universal can just sit back and watch as WDW crumbles due to incompetence...

 

[wm49rs]

As opposed to being against it without having used it, which of course makes me more credible. Weird.

Ah yes the eventual "you haven't posted enough" strawman. What is the number, as determined by you, of postings one needs to have an opinion?

I've used it, and for the amount spent there are issues with a system that is supposed to accommodate all guests. Ones that go beyond mere "glitches"....