I would try again, you know how the phone people are.. one can be amazing and the other have no clue.You're doing good!! That's 2 more than I've seen!!
I think I screwed up for the passholder preview. You have a choice of making a lightsaber or going to the cantina. My understanding is that you had to pick while you were signing up. I guess I somehow missed that & didn't pick either(I would have picked the cantina). So, I called Disney & the woman acted like she didn't know what I was talking about. I guess it's "no cantina for me" so I'll be interested to hear what you think about it!!