There’s a lot declarative statements in here with no proof to back them up other than “see what Disney did”. That’s not a smoking gun.
I could conversely argue that SSE’s consistent 15-30 minute waits mean guests do enjoy learning. Or that Test Track consistently has one of the longest waits in the park. Those are both just as arbitrary.
@lentesta and a few of our other insiders are about the only one here with authoritative data on what is or isn’t liked.
This seems like a myopic way of looking at their business motivations. The main focus is what makes the most profit for less money spent. The IP enables them to sell otherwise irrelevant merchandise that comes with a pretty nice markup. Eg. it’s cheaper for Disney to sell the same generic & non-park specific Encanto merch at multiple parks than custom ride merch at only one park.
The IP also reminds people of the source film, leading to rewatchings via Disney+ or other purchased media. Leading to better revenue in other business sectors.
Disney obviously does not want disgruntled customers, but their number one focus is not “giving the guests what they want”, it’s what’s best for The Walt Disney Co’s bottom line.*
* - not trying to shame the company, they should be focused on remaining profitable, though it can be argued they’ve crossed the line into greediness on numerous occasions.