Disney to launch NextGen 'My Disney Experience' app for iPhone, iPad and Android

luv

Well-Known Member
After having lived with this a bit, here is my non-tech person impression...

It's pretty. It looks beautiful; a combination of hip, cute and impressively techie. I love the look of the thing.

You can do a lot more with it than you could with Mobile Magic. And it is laid out pretty well. There are a few pathways (for lack of a better word) that I might make easier for getting to, but overall, it is pretty easy for a bonehead user to use. And I'm the Queen of bonehead users who make boneheaded mistakes.

The maps are probably THE BEST maps I've ever seen for WDW, if you're on a computer or iPad. I cannot say enough good things about the maps. If you were lost and carrying an iPad, you'd be all set. Much, much better than the maps they give you that people actually use. Excellent planning maps. But who wants to lug their iPad around the park?

It gets stuck a lot. Not just loading stuff, which takes a little time. I tried to check RFC at AK. I was looking for times to eat. Never got there. The thing got stuck. Not only couldn't I get there, but I couldn't get out. Tried pressing other stuff like Times Guide and Wish List...no go. Tried Back in the upper left corner. Nothing. Tried leaving the app, waiting one minute and going back. Still stuck! That was my most recent experience with being stuck, but there have been others. I don't know the technical word for stuck, though. The only way to fix it when it gets stuck is to press the button on my iPhone or iPad (you know, that one circle button that takes you to what I call the "desktop", but has a new name now) and then do other stuff or turn it off for an extended period of time (not just 20 minutes or an hour) and go back. This happens both in the park and at home in suburban Orlando, on both my iPad and iPhone. I haven't noticed that it happens more in 3G than in wi-Fi, but I didn't keep detailed notes or anything.

It is light years better than MM was and I like the idea of making dining reservations with it in theory, but not in practice. It's still generally much easier and quicker to call, press the buttons, listen to the music and have them tell me to allow 60 minutes to get to a park I'm already in. If it worked well, I'd love it for making dining reservations.

Like other people, I've noticed that it is sometimes off for wait/return times. I don't know about park hours. I always checked Lines for that, out of habit, I guess. It sometimes says things are open that have closed early, as is their schedule. It sometimes says things are closed when they're open. Lines did that to me once, too, for Backlot Tour, but this did it kind of a lot.

Because of the slowness and getting stuck thing, combined with the "sometimes it's right, sometimes it isn't" wait/return thing, I've pretty much stopped using it and have been going to Lines.

I guess I kind of figured, "If I'm going to have to check Lines to make sure the thing is right, I might as well just stick with Lines."

So, for now at least, I'm sticking with Lines.

I do wish to God they'd fix it to make it easier to make dining reservations, though. Almost all the people on the phone are nice, which helps some, but I don't love automated systems and would much rather do the work myself than press 1 and say Yes and wait on hold, etc.

...And those are my (obviously non-professional) initial impressions after trying to use for a while. FWIW (not much).

Hope it gets better.
 

Rasvar

Well-Known Member
Thanks for the info. Forgive my ignorance, but you seem to be speaking as an authority on this. Where are you getting your information?

Also, are you having issues with refreshing wait times/fastpass times and getting logged out?
I have a friend working on the project. That is all. Not really anything hidden. I have had issues with the app in updating correctly. I also come from a tech background. If I see a program with a 0.n or a 1.0 on it for a version number, I pretty much expect it to be a bit buggy. You kind of get down to the 90/10 rule where 10% of the coding requires 90% of the time. So you tend to put out the mostly finished mostly working product and try to get that last 5-10% fixed after it is out. It is the same reason why I never buy a Microsoft product until service pack 2 is released, unless I am going to be helping out bug testing. the app is slated to replace Mobile Magic at WDW sometime next year so I would expect it to be a lot more stable, hopefully, by the holidays when it will likely really get a stress test.
 

Rasvar

Well-Known Member
After having lived with this a bit, here is my non-tech person impression...

It's pretty. It looks beautiful; a combination of hip, cute and impressively techie. I love the look of the thing.

You can do a lot more with it than you could with Mobile Magic. And it is laid out pretty well. There are a few pathways (for lack of a better word) that I might make easier for getting to, but overall, it is pretty easy for a bonehead user to use. And I'm the Queen of bonehead users who make boneheaded mistakes.

The maps are probably THE BEST maps I've ever seen for WDW, if you're on a computer or iPad. I cannot say enough good things about the maps. If you were lost and carrying an iPad, you'd be all set. Much, much better than the maps they give you that people actually use. Excellent planning maps. But who wants to lug their iPad around the park?

It gets stuck a lot. Not just loading stuff, which takes a little time. I tried to check RFC at AK. I was looking for times to eat. Never got there. The thing got stuck. Not only couldn't I get there, but I couldn't get out. Tried pressing other stuff like Times Guide and Wish List...no go. Tried Back in the upper left corner. Nothing. Tried leaving the app, waiting one minute and going back. Still stuck! That was my most recent experience with being stuck, but there have been others. I don't know the technical word for stuck, though. The only way to fix it when it gets stuck is to press the button on my iPhone or iPad (you know, that one circle button that takes you to what I call the "desktop", but has a new name now) and then do other stuff or turn it off for an extended period of time and go back. This happens both in the park and at home in suburban Orlando, on both my iPad and iPhone.

It is light years better than MM was and I like the idea of making dining reservations with it in theory, but not in practice. It's still generally much easier and quicker to call, press the buttons, listen to the music and have them tell me to allow 60 minutes to get to a park I'm already in. If it worked well, I'd love it for making dining reservations.

Like other people, I've noticed that it is sometimes off for wait/return times. I don't know about park hours. I always checked Lines for that, out of habit, I guess.

Because of the slowness and getting stuck thing, combined with the "sometimes it's right, sometimes it isn't" wait/return thing, I've pretty much stopped using it and have been going to Lines.

I guess I kind of figured, "If I'm going to have to check Lines to make sure the thing is right, I might as well just stick with Lines."

So, for now at least, I'm sticking with Lines.

I do wish to God they'd fix it to make it easier to make dining reservations, though. Almost all the people on the phone are nice, which helps some, but I don't love automated systems and would much rather do the work myself than press 1 and say Yes and wait on hold, etc.

...And those are my (obviously non-professional) initial impressions after trying to use for a while. FWIW (not much).

Hope it gets better.

Mobile Magic also does the dining reservations. It has for a while. I used it a number of times when in the park and wanting to quickly check on available at a certain location and grab a quick reservation. At least My Disney App has the wider Breakfast, lunch and dinner search window. The Mobile Magic app is not as sophisticated.
 

RSoxNo1

Well-Known Member
I have a friend working on the project. That is all. Not really anything hidden. I have had issues with the app in updating correctly. I also come from a tech background. If I see a program with a 0.n or a 1.0 on it for a version number, I pretty much expect it to be a bit buggy. You kind of get down to the 90/10 rule where 10% of the coding requires 90% of the time. So you tend to put out the mostly finished mostly working product and try to get that last 5-10% fixed after it is out. It is the same reason why I never buy a Microsoft product until service pack 2 is released, unless I am going to be helping out bug testing. the app is slated to replace Mobile Magic at WDW sometime next year so I would expect it to be a lot more stable, hopefully, by the holidays when it will likely really get a stress test.
Yeah, I know this is the very first installment of the program. I just anticipated that Disney would be looking out for threads like this for bugs so I've been concerned that there really hasn't been much reporting on the issues surrounding the app. I'm sure they are doing their due diligence, but consider the amount of skepticism surrounding all of next gen, I think the concerns need to be out there.
 

G00fyDad

Well-Known Member
Anyone know how accurate the wait times are with this newer app? I know the previous app was very inconsistent with the wait times, but I am hoping this one is far more accurate.
 

Bob

Bo0bi3$
Premium Member
For those who have downloaded and installed the app for your Android phone, are you having issues signing in?
 

Tinkerfan4ever

Well-Known Member
Had to type in My Dis before it showed. Didn't come up under Disney.
Then once downloaded it's listed under Disney World. (at least on my phone.)
Thank you!!! It didn't even show up when I typed My Disney Experience.... I had to search by My Disney Experience App and then I could find it. Now to get used to it before the trip in 52 days!!!!!
 

JWG

Well-Known Member
This had been working really well in my iPad. I put it on my iPod touch and it failed miserably. Kept freezing and kicking me back to the home screen. My iPod is admittedly old (2009), 2nd generation, so maybe it just can't handle the app?
 

Tom

Beta Return
Installed it on my Droid. Went to log into my Disney account and it keeps saying my login/password are bad. But they're not. I'm typing them perfectly, using the exact e-mail and password I JUST typed into the web browser at disneyworld.com.
 

Tiggerrules

Member
Installed it on my Droid. Went to log into my Disney account and it keeps saying my login/password are bad. But they're not. I'm typing them perfectly, using the exact e-mail and password I JUST typed into the web browser at disneyworld.com.
I got passed that, and did my two questions for resetting the password and it just sits there, with the graphic for loading information. Looks like they have some bugs still
 

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