Seeing all of the various stops they've had since he system started, including this 1, makes me wonder if the problem really isn't people who are riding the system, not the system itself! Even though this is the same type of system that is put in at ski resorts, the riders are very different.
At ski resorts the riders ride the lifts multiple times per day many days of the year. I'm sure most of the people riding the Disney system have never written a gondola in their life. In addition the gondolas are being loaded with young children, adults, grandparents, strollers, wheelchairs etc. The much wider range certainly is bound to cause problems. Unfortunately these problems can't be worked out over time because majority of the people visiting don't visit regularly enough to know how to use the system.