News Disney Park Pass System announced for Walt Disney World theme park reservations

[Fido Chuckwagon]

The next lawsuit class/action lawsuit will be over the fact that:

1. You can purchase an ILL$ for a specified time but then the time changes to hours later and there is no refund offered; and
2. You can purchase an ILL$ and then the ride is down and there is no refund available.

 

[nickys]

The next lawsuit class/action lawsuit will be over the fact that:

1. You can purchase an ILL$ for a specified time but then the time changes to hours later and there is no refund offered; and
2. You can purchase an ILL$ and then the ride is down and there is no refund available.

Neither of which is true.

They will offer you an alternative initially, but if that does not suit the guest they will refund.

 

[Fido Chuckwagon]

Neither of which is true.

They will offer you an alternative initially, but if that does not suit the guest they will refund.

The only way to get a refund is to wait on a huge line at guest services or escalate through multiple levels of call in, neither one of which is at all obvious to casual users. The fact that it is theoretically possible does not mean that it is sufficient. Listen, I’ve called every lawsuit correctly so far, but what do I know, carry on internet lawyers.

 

[nickys]

The only way to get a refund is to wait on a huge line at guest services or escalate through multiple levels of call in, neither one of which is at all obvious to casual users. The fact that it is theoretically possible does not mean that it is sufficient. Listen, I’ve called every lawsuit correctly so far, but what do I know, carry on internet lawyers.

I have no idea if being “not at all obvious to casual users” is enough to win a lawsuit, and don’t pretend to be an internet lawyer.

All I said was that both statements you made in your post were factually untrue.

 

[Fido Chuckwagon]

I have no idea if being “not at all obvious to casual users” is enough to win a lawsuit, and don’t pretend to be an internet lawyer.

All I said was that both statements you made in your post were factually untrue.

I mean, you can still buy an annual pass right now too if you try hard enough. The fact that you might be granted “some pixie dust” and get a refund is not sufficient. Their stated and advertised policy of no refunds even when they can’t deliver the product that they have sold to you is laughable.

 

[Heelz2315]

Right. I think they'll eventually drop reservations for all but AP.

I don’t follow that logic. Why would they do that? You’d think it’d be the other way around. Drop them for AP and keep them for everyone else

 

[mikejs78]

I mean, you can still buy an annual pass right now too if you try hard enough. The fact that you might be granted “some pixie dust” and get a refund is not sufficient. Their stated and advertised policy of no refunds even when they can’t deliver the product that they have sold to you is laughable.

How can one still buy a new annual pass now? That's not possible.

As far as ILL refunds, you're wrong. If an ILL is not available because of downtime, it moves to the next day. You have an issue, you go to guest services and they'll refund. That's common sense, and not pixie dust (as in, they pretty much give those refunds to everyone).

And as far as this AP lawsuit, I doubt it will go anywhere. The terms were clear on day one and reservations for APs have been highly available (unlike at DLR where it was extremely hard to get an AP reservation for a long time).

 

[DCBaker]

How can one still buy a new annual pass now? That's not possible.

The Pixie Dust Pass is still available for Florida residents.

 

[Disstevefan1]

How can one still buy a new annual pass now? That's not possible.

As far as ILL refunds, you're wrong. If an ILL is not available because of downtime, it moves to the next day. You have an issue, you go to guest services and they'll refund. That's common sense, and not pixie dust (as in, they pretty much give those refunds to everyone).

And as far as this AP lawsuit, I doubt it will go anywhere. The terms were clear on day one and reservations for APs have been highly available (unlike at DLR where it was extremely hard to get an AP reservation for a long time).

The only thing the WDW AP lawsuit will do is, Disney will add blackout dates to all tiers of WDW APs including the top tier.

Before PPRs, "No Blackouts" Literally meant "No Blackouts" and folks understood about the very rare times the MK was closed to capacity.

After PPRs, "No Blackouts" is misleading. In fact, I think they removed any reference to "No Blackouts" now?

 

[ToTBellHop]

I don’t follow that logic. Why would they do that? You’d think it’d be the other way around. Drop them for AP and keep them for everyone else

They don’t like it when local APs book park reservations and don’t show, defeating the purpose of reservations. Some sort of punishment for this behavior was brought to DL, I thought? I’m sure they’d love the same at WDW but that’s why I suggested only allowing locals to have the lowest tiers of AP unless on-site or DVC. Then you could drop reservations since it doesn’t matter who shows up on quieter dates. Disney is happy to have anyone on a Tuesday in September. They can have lower staff but only to a point. They still need to open all the rides. So local APs can certainly come. The issue comes at peak times when APs book and no show. Disney staffs Christmas Week for peak crowds. If an AP is a no show, Disney has prevented someone else from visiting (and spending money). That’s unappealing.

If you only allow high tier APs with on-site visits or a DVC blue card, the risk of a no show is low. If you are already at the Beach Club, you are coming unless you’re vomiting.

I really think, at minimum, they need to drop park reservations for those on-site, as a perk.

 

[mikejs78]

They don’t like it when local APs book park reservations and don’t show, defeating the purpose of reservations. Some sort of punishment for this behavior was brought to DL, I thought? I’m sure they’d love the same at WDW but that’s why I suggested only allowing locals to have the lowest tiers of AP unless on-site or DVC. Then you could drop reservations since it doesn’t matter who shows up on quieter dates. Disney is happy to have anyone on a Tuesday in September. They can have lower staff but only to a point. They still need to open all the rides. So local APs can certainly come. The issue comes at peak times when APs book and no show. Disney staffs Christmas Week for peak crowds. If an AP is a no show, Disney has prevented someone else from visiting (and spending money). That’s unappealing.

If you only allow high tier APs with on-site visits or a DVC blue card, the risk of a no show is low. If you are already at the Beach Club, you are coming unless you’re vomiting.

I really think, at minimum, they need to drop park reservations for those on-site, as a perk.

Is there any movement on bringing APs back at all? I've been waiting to buy one as I have multiple trips planned in the next year, but the fact that they won't sell them to out of state/resort guests is frustrating.

 

[Disstevefan1]

They are not getting rid of PPRs but it's fun to discuss.

For the record, I hate PPRs, personally they do not work for my family.

My policy would be that only Deluxe resort guests and DVC guests would not need PPRs. All others must get PPRs

 

[Disstevefan1]

Is there any movement on bringing APs back at all? I've been waiting to buy one as I have multiple trips planned in the next year, but the fact that they won't sell them to out of state/resort guests is frustrating.

This is a pure guess on my part, but I think they will eventually come out with a new WDW AP program or subscription or membership or whatever they decide to call it.

Whatever it is, it will have blackout dates for ALL tiers.

 

[ToTBellHop]

This is a pure guess on my part, but I think they will eventually come out with a new WDW AP program or subscription or membership or whatever they decide to call it.

Whatever it is, it will have blackout dates for ALL tiers.

DVC has a bit too much sway to allow such a thing at WDW. There will always be an option for folks with 1000 points a year to burn.

 

[nickys]

Is there any movement on bringing APs back at all? I've been waiting to buy one as I have multiple trips planned in the next year, but the fact that they won't sell them to out of state/resort guests is frustrating.

@disneyglimpses has said there will be changes to ticketing coming end of this year or early next year, which I understood to include resumption of sales of APs.

 

[nickys]

DVC has a bit too much sway to allow such a thing at WDW. There will always be an option for folks with 1000 points a year to burn.

Whilst I mostly agree with the sentiment, when the resorts reopened Disney made DVC members with resort bookings wait until park reservations to the public. They didn’t make any exception for them when they allowed those with package stays to book parks. So they showed no loyalty to DVC at that time. Their response was “you can have a resort only stay”.

 

[Disstevefan1]

DVC has a bit too much sway to allow such a thing at WDW. There will always be an option for folks with 1000 points a year to burn.

I guess you are referring to the possibility of a blackout dates on the top tier of the AP?

 

[Fido Chuckwagon]

I guess you are referring to the possibility of a blackout dates on the top tier of the AP?

@disneyglimpses has said there will be changes to ticketing coming end of this year or early next year, which I understood to include resumption of sales of APs.

The executives might want to make the changes DisneyGlimpses has mentioned, but I guarantee you the Disney Lawyers are talking them out of it.

 

[ToTBellHop]

I guess you are referring to the possibility of a blackout dates on the top tier of the AP?

Yes. There is no way, long term, that they allow such behavior. Some people buy specific weeks when they buy into DVC. You can’t tell such people that they can’t get into a park. That would impact DVC sales which is obviously unacceptable.

 

[Disstevefan1]

Yes. There is no way, long term, that they allow such behavior. Some people buy specific weeks when they buy into DVC. You can’t tell such people that they can’t get into a park. That would impact DVC sales which is obviously unacceptable.

There will be blackouts in APs. Everyone is free to buy day tickets for the days the APs are blacked out.

DVC are pitched to save you on the cost of resort stay, NOT the theme park tickets.