Chef Mickey
Well-Known Member
He wasn't taking anything besides free entry w/ fireworks viewing. This was a lost cause and he was probably pretty irate.
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Disney got my money for the last time
- Thread starter Deranged Hermit
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Matt_Black
Well-Known Member
I keep flashing to National Lampoon's Vacation because of this thread.
"I just want you to ask yourself one thing. If you were... if you were me, wouldn't you do the same thing for your children?"
"... NO."
If you're going to make posts like that, then maybe you should change your avatar to this.
"I just want you to ask yourself one thing. If you were... if you were me, wouldn't you do the same thing for your children?"
"... NO."
If you're going to make posts like that, then maybe you should change your avatar to this.
Chef Mickey
Well-Known Member
Because some things are a big deal while others just aren't. I agree with Disney remaining firm on this. It's an absurd request for a simple mistake that could have been verified.
mousehockey37
Well-Known Member
But wait, he didn't want ANY compensation! See my post and his reply on page 1.
mousehockey37
Well-Known Member
But that would mean the OP has to be accountable for his actions (or lack thereof)... It's easier to blame Disney!
raven
Well-Known Member
He was already in the park and just wanted to see the fireworks. He was told by a resort concierge CM that it was open late. Then he got his park day cut shortened he was already there and his child was in tears. How does a Fast Pass for a ride at a park closed to day guest compensate for that? They didn't want to do a ride. They wanted to see the fireworks.
POLY LOVER
Well-Known Member
Am I to believe that you payed all that money and your only goal was to see fireworks? And because of a snafu your child's life has been ruined?
Chef Mickey
Well-Known Member
It's a ticketed event. Not fair to those who paid....sorry, but he's outnumbered and should have planned better. He got bad info but that doesn't mean he deserves entry to an exclusive event.
raven
Well-Known Member
So how does offering a fast pass for a ticketed event do him any good when he doesn't have a ticket? This is what I'm am trying to say. They have many more options than Fast Passes but they treated him like an assembly line and offered their lowest compensation to get him to leave.
G00fyDad
Well-Known Member
Then he should have planned better. In this day and age there's no excuse.
G00fyDad
Well-Known Member
The only thing they should have offered was an apology.
danyoung56
Well-Known Member
Anybody else notice that the OP is long gone from this discussion?
Matt_Black
Well-Known Member
We don't know WHAT Fast Passes he was offered. It could have been for whatever park he planned to visit the next day, or FPs for another park that WAS still open. He didn't elaborate. He was too busy being righteously indignant.
raven
Well-Known Member
Newsflash. Not everyone plans every minute of their day. And he DID try to plan a few days early by asking a Disney concierge person but was given false information.
Really? So all this world class Disney Guest Relations is just robots standing behind a desk who constantly repeat "sorry" all day?
raven
Well-Known Member
Oh so you were there with him observing everything?
Chef Mickey
Well-Known Member
In this case, it kind of is just "Sorry" if he doesn't want the compensation offered. It's an iffy story that even if true, they hear countless times per day. They can't just let everyone who cries "I didn't know" into the park for a ticketed event. Again, not fair to those who paid.Newsflash. Not everyone plans every minute of their day. And he DID try to plan a few days early by asking a Disney concierge person but was given false information.
Really? So all this world class Disney Guest Relations is just robots standing behind a desk who constantly repeat "sorry" all day?
What other options are there that would make him happy? He was pretty adamant the only thing that would fix this is seeing the fireworks. Again, NOT an option sir.
Is there any reason for me to chime in?
There was a snafu in my favor that happened last night (but only noticed this morning) that has more than made up for things. So I'm good. More than good actually. Normally I would have pointed it out but, no, not this time.
danyoung56
Well-Known Member
Not really - the discussion seems to be going fine without you. Have a nice day!
Matt_Black
Well-Known Member
No, and neither were you. You're taking this "They offered Fast Passes" as absolute gospel from a guy so oblivious that he missed the numerous spots where his question could easily have been answered.
G00fyDad
Well-Known Member
Newsflash. Not everyone plans every minute of their day. And he DID try to plan a few days early by asking a Disney concierge person but was given false information.
Really? So all this world class Disney Guest Relations is just robots standing behind a desk who constantly repeat "sorry" all day?
Never said he should have planned every minute of his day. Why don't you not put words in my mouth. You know exactly what I was talking about. This man who apparently felt fireworks were the end-all be-all of existence relied on another human being to give him information in a day and age where that same information is available from many different sources. Again, you knew what I was talking about.
And yes, this world-class Disney Resort owed him nothing. Nothing more than an apology. What would you have given him if you were the manager behind that desk? Would you have given him a lifetime passes to the Disney Resort of his choice? Would you have given him his own personal guide to walking through the park every single day? Would you have gotten down and licked his boots? What would you have given him? I'll tell you what I would have given him, "I apologize for the inconvenience sir concierge individual made an error I will Endeavor to make sure that it doesn't happen again."
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