Disney Genie/Genie+ On Their Way to Anaheim

waltography

waltography

Well-Known Member
Perhaps a bad omen for tomorrow's rollout, but the Disneyland app has been affected with AWS experiencing outages (seems to be affecting Disney across all platforms, considering that Disney+ has also been affected).
 
MarvelCharacterNerd

MarvelCharacterNerd

Well-Known Member
waltography said:
Perhaps a bad omen for tomorrow's rollout, but the Disneyland app has been affected with AWS experiencing outages (seems to be affecting Disney across all platforms, considering that Disney+ has also been affected).
Click to expand...
Which at WDW this morning reportedly meant people's reservations disappeared from the app, they couldn't get into the parks because they couldn't access their tickets or make ride reservations or mobile food orders or DAS passes...

Not sure if they could access gift cards or payment systems, though at DL Paris recently I read about credit card systems going down one day so everyone had to line up for hours at the ATMs to get cash to pay for anything from food to merchandise to hotels.

Ain't technology grand?
 
truecoat

truecoat

Well-Known Member
CaptinEO said:
What a scam. So 80 bucks for a family of four to ride the new Star Wars ride?
Click to expand...

Looks like people aren't buying in like down in the swamps. LL is sold out at WDW but only 40-50 ahead at DL.

9545B68F-1EF5-4C36-A0D7-30CF543CDF91.jpeg
 
Rob562

Rob562

Well-Known Member
At Disneyland this week, thought maybe we'd try Genie+ for a day. So far my first hurdle is that the Genie part of the app doesn't recognize that we have park reservations despite elsewhere in the Disneyland app knowing about them.

-Rob
 
Rob562

Rob562

Well-Known Member
Heard back from the in-app CM chat: "Hi Rob! There is a slight delay with the system this morning due to high traffic. Our resort partners are currently looking into and correcting it. I apologize for the inconvenience."

🙄

-Rob
 
chadwpalm

chadwpalm

Well-Known Member
In the Parks
No
DCBaker said:
Click to expand...

I'd MAYBE pay $7 to do RSR is the line was two hours long, but $20 for RotR? No way! Most people will wait the 60-90 minutes rather than pay $20.

Disney seems to be going for gold on day one, but I foresee the price going down when they realize they aren't selling them. When I was there Thanksgiving week people seemed to not mind waiting. It will be a VERY small percentage of people that will think the $20 is worth an hour of their day. Since Disneyland is open for 16 hours a day I don't see that demand being very high except to uninformed and very green vacationers.
 
chadwpalm

chadwpalm

Well-Known Member
In the Parks
No
So Disney takes down all footage of the Galactic Starcruiser after mass backlash to its cheapness, then bookings start opening back up because people are cancelling, then the Genie+ video release this week gets hammered with negative backlash, to the service being down for most of the day......

Disney's PR team must be crapping bricks about now.
 

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