Disney Experiences Cast Members May Now Swear Onstage?

Vegas Disney Fan

Well-Known Member
It actually is. Here's the current WDW Union contract for hourly CM's. The Disneyland contract for the hourly folks just got approved, so I need to fine tune my Google search to find their 2024 documents. In the meantime, this is for WDW Unionized Cast Members....

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“May” be discharged, I’d hope they’d factor intent into the decision though, a CM saying shi* after slipping and dropping a tray of dishes in a restaurant, or an overexcited exec saying wait til you see this cool shi*, would hopefully be treated differently than a CM who calls a difficult guest a shi*head to their face.
 

TrainsOfDisney

Well-Known Member
There is no "outrage" here. I would classify it as being annoyed by hypocrisy.
Don’t you know pointing out hypocrisy to those who don’t agree is the definition of outrage these days!

I have been allowed to openly curse at every job I’ve ever had, including my current one.
I have never been allowed to “openly curse” - meaning in public guest / client areas in any job I’ve had.

Once… I had to have a meeting and apologize for saying “you’re stressing me the f out” I didn’t say the word, I said f, and I still got in trouble. Haha.
 

TP2000

Well-Known Member
Original Poster
Don’t you know pointing out hypocrisy to those who don’t agree is the definition of outrage these days!

I hadn't realized how difficult it is for some folks to acknowledge blatant hypocrisy and unfairness. But here we are! :rolleyes:

That there is an obvious element of class and socio-economic status here in this example is what rubs me the wrong way.

I get a hard time here for being an old fuddy-duddy and for thinking Disneyland CM's should live up to the high standards Walt and his team set for the place in the 20th century. But I also think the highly paid executives in charge of those parks should also have to live up to those same high standards. Hypocrisy and unfairness is just not cool.

I have never been allowed to “openly curse” - meaning in public guest / client areas in any job I’ve had.

It's not just you, and it's not just Disney. You can't work with the public and swear in almost any job, especially a corporate job for an organization with more than a couple dozen people; Target, McDonald's, Nordstrom, Delta Air Lines, Hertz, Marriott, etc., etc. I'm sure there are privately owned muffler shops or tattoo parlors or lumber yards where profanity is used daily in front of customers without a care. But no legit company with more than two dozen employees would allow that.

Disneyland is not a muffler shop or tattoo parlor. And for decades CM's have known, and mentioned online, that if they used profanity onstage and got caught, they'd lose their job.

Because that standard doesn't apply to senior Disney execs any longer and that Bruce Vaughn will likely receive no admonishment, much less career damage, is a shame. A very smart Disney fan used to call the purposeful lowering of Disney's high standards "Declining by Degrees", and this was a big step downward for them.
 

Parteecia

Well-Known Member
When I was the first woman to work in the Fritos kitchen in DL the guys were tiptoeing around me so the first excuse I got I let loose a blue streak to let them know they could relax. I don't know if I was loud enough to hear onstage but sometimes I may have been.
 

Lilofan

Well-Known Member
“May” be discharged, I’d hope they’d factor intent into the decision though, a CM saying shi* after slipping and dropping a tray of dishes in a restaurant, or an overexcited exec saying wait til you see this cool shi*, would hopefully be treated differently than a CM who calls a difficult guest a shi*head to their face.
I’ve burned my hand handling the boiling hot nacho cheese sauce working at Taco Bell when I was a kid. I cursed out loud in front of crew and guests and luckily I wasn’t fired.
 

TP2000

Well-Known Member
Original Poster
I’ve burned my hand handling the boiling hot nacho cheese sauce working at Taco Bell when I was a kid. I cursed out loud in front of crew and guests and luckily I wasn’t fired.

I can't imagine any employer actually firing you for something like that situation. Disneyland, or otherwise.

But give a Jungle Cruise Skipper a microphone and he says to his boat full of guests "There's some cool s*** in this jungle!", and that CM is going to be fired. And rightfully so.

The issue here is that Bruce Vaughn doesn't have to play by the same rules as the $20 per hour CM's working the crowd control shifts for his WDI Pavilion that he just dedicated using amplified profanity during prepared remarks.
 

MoonRakerSCM

Well-Known Member
Quality of show starts at the top. If Disney execs are at the level of 'some great in there' then that's the highest expectation of quality they can get...

Is Tiana's Adventure good? There's some great in there.

Is the Country Bear Jamboree redo good? There's some great in there.
 

TP2000

Well-Known Member
Original Poster
Quality of show starts at the top. If Disney execs are at the level of 'some great in there' then that's the highest expectation of quality they can get...

Is Tiana's Adventure good? There's some great in there.

Is the Country Bear Jamboree redo good? There's some great in there.

Kitchen Talk.jpg
 

MarvelCharacterNerd

Well-Known Member
When you're the head of Marvel Studios, you can say whatever you want, too.

 

TP2000

Well-Known Member
Original Poster
When you're the head of Marvel Studios, you can say whatever you want, too.


While that's not my style, it's not unexpected from that type of Hollywood person, and it's not quite the same as this current situation. And I doubt Marvel Studios has union contracts and employee manuals that explicitly forbid the use of profanity in the workplace and/or in front of paying customers.

Bruce Vaughn, on the other hand, works for a different Disney division that has different standards and a different history than Marvel. Or at least it used to have different standards for public presentations like this.

Swap out the name Bruce Vaughn in this scenario, and replace it with Jungle Cruise Skipper or D23 Expo Crowd Control CM or Ky'le From Tustin in Star Wars Land, and those types of hourly CM's would be out of a job within hours if they pulled the same profanity stunt with a microphone in their hand at an official Disney event in front of paying guests.
 

donaldtoo

Well-Known Member
Tonight at the D23 Expo media event, WDI President Bruce Vaughn inaugurated this year's WDI Pavilion with a little speech on stage in front of assembled media and key influencers with prepared remarks. And he dropped a four letter cuss word, just to prove how cool and hip he is, and how cool and hip WDI now is under his leadership. :cool:

Think about this. If a Jungle Cruise Skipper dropped that same four letter cuss word in their spiel, or a frazzled CM dropped that four letter word while dealing with a customer yelling about them about a broken down ride, or a messed up cheeseburger order, or cancelled fireworks show due to winds at higher elevations, that hourly CM would be immediately fired for swearing in front of customers. I would imagine even a Dockers-clad manager would be fired under the same circumstances if they were caught swearing in front of customers "onstage" in the Parks.

But if you are a senior executive, apparently those rules no longer apply to you. Or worse, the rules have now changed and the hourly CM's, Crew Members and Imagineers who work in the Disney Experiences division reporting to Josh D'Amaro are now allowed to swear into microphones in onstage environments while delivering prepared remarks to paying customers.

A new era has dawned... 🤔





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DLR92

Well-Known Member
I've worked in a very professional blue collar setting and cursing happens, even on calls with customers, no one gets written up or fired for it. So this "goes for anywhere you work" is not the case.

What I think you're talking about is more customer facing service jobs. In those situations yes it might lead to being written up. But in this context I doubt Bruce would get anything more than a talking to by Iger, executive status or not.
I’ve seen the manager at work cursing, calling out a supervisor for being “ Mexican” and a women. That has got him NO disciplinary action despite having so many witnesses.
It very true, you can get away with it!
I also dealt with too many real estate agents cursing in pubic, on their marketing platforms…
 

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