Disney’s Q3 FY22 Earnings Results Webcast

[GhostHost1000]

Bob - we understand Genie+ has been a disaster and we will be bringing FP+ back asap. As an apology for it, we will also be bringing back HEA tonight.


….just kidding

 

[Sirwalterraleigh]

Q: What about NBA renewal? And what about sports betting? And how's cruise demand?

A: Bob -- NBA... we'd like to renew, but only if not too expensive. We're not going to overspend for any rights.

Bob -- Betting... we're working on it. The under 30 crowd demand it. Announcement coming...

Christine -- Cruises... we now have 5 ships. Cruising was most disrupted by the pandemic. Historically, it was a cash cow. We expect it to come back to that.

I support them holding the line on the nba…which means it’s going back to nbc/Comcast

Did they cancel the two dcl ships? I say build, baby, build

 

[CaptainAmerica]

Christine -- Cruises... we now have 5 ships. Cruising was most disrupted by the pandemic. Historically, it was a cash cow. We expect it to come back to that.

Don't forget "positioned for growth."

Moar ships!

 

[CaptainAmerica]

Bob: "Analysts yap about pent-up demand. Forget analysts. Make money."

 

[DCBaker]

Bob on reservations -

We have a reservation system which now enables us, essentially, realtime, on the fly, to change whatever factors we need in terms of ticket packaging that we want. Where, years ago, we didn't have that. We published prices by the quarter and that was, essentially, all the flexibility we had.

I should also remind you that our reservation system really does a great job spreading demand. If we see any spikiness, we can smooth that in a way we couldn't before and we're real please we did that.

 

[GhostHost1000]

What is the financial outlook?

Bob -

 

[CaptainAmerica]

Did he just say 50% penetration on Genie+!?!?!?

 

[Smiley/OCD]

Maybe they will buy Comcast next.

Then we can own Orlando and build monorails EVERYWHERE

The Epcot dream coming true

Great…all that money we spent to put up that freakin billboard to entice UNI guests to travel down I-4 to come to Disney and now we’re buying them…

 

[DCBaker]

Bob on Genie+ -

"50% of the people who come through the gate, buy up to that genie product"

 

[VJ]

"if we see any spikiness* we can actually smooth that" -bob chapek

*technical term

 

[GhostHost1000]

Bob on reservations -

We have a reservation system which now enables us, essentially, realtime, on the fly, to change whatever factors we need in terms of ticket packaging that we want. Where, years ago, we didn't have that. We published prices by the quarter and that was, essentially, all the flexibility we had.

I should also remind you that our reservation system really does a great job spreading demand. If we see any spikiness, we can smooth that in a way we couldn't before and we're real please we did that.

Translation - this is never going away

 

[MisterPenguin]

Q: Parks.... parks are evolving... seems positioned to survive recession... yes?...
Also international stuff.

A: Bob: more than pent-up demand, people prefer Disney and will pay for it.

Bob mentioned again that capping attendance is important for guest satisfaction.

And now, we have surge pricing which can be adjusted any way, even lowering prices to encourage attendance.

And Genie... up to 50% buy into it.


Christine: Foreign exchange hedging program to control stability.

 

[VJ]

Did he just say 50% penetration on Genie+!?!?!?

 

[GhostHost1000]

Bob on Genie+ -

"50% of the people who come through the gate, buy up to that genie product"

and 90% of them regret it

 

[hopemax]

My rephrasing... "our base level theme park experience is so poor, that now 50% of our guests are paying to try to avoid it."

 

[CaptainAmerica]

I like Genie+ during the slow season, aka "just the tip."

 

[GhostHost1000]

Did he just say 50% penetration on Genie+!?!?!?

I can’t say what I’m thinking but I felt the pain on my last trip from it

 

[MisterPenguin]

Did he just say 50% penetration on Genie+!?!?!?

Up to 50%.

 

[VJ]

underhedge, overhedge...

 

[Sirwalterraleigh]

Bob on reservations -

We have a reservation system which now enables us, essentially, realtime, on the fly, to change whatever factors we need in terms of ticket packaging that we want. Where, years ago, we didn't have that. We published prices by the quarter and that was, essentially, all the flexibility we had.

I should also remind you that our reservation system really does a great job spreading demand. If we see any spikiness, we can smooth that in a way we couldn't before and we're real please we did that.

This should be pinned on every park thread
…especially the ones that are “convinced” that reservations are going away and they are bringing back Lazypass+

Did he just say 50% penetration on Genie+!?!?!?

Is that suprising?

Shouldn’t be at all