Diagon Alley reviews thread

marni1971

Park History nut
Premium Member
So we should settle for not as great show? Sorry, I don't see your argument as that an excuse. Especially when you could just hold the flow until the train arrives. And I think you're overcomplicating the necessities
Original plans were no one would see a train arrive. It would always be waiting.

Either that will change in future, or it was decided the additional holding areas on the actual platform was a better option. Easier to have the excitement in a controlled, timed manner and not a mad scrum as people try to take photos as they should be loading.

Again though, a train reversing is normal. No, it doesn't match the idealistic image but it used to be the norm.

More worrying is the ride system being clearly visible below the platform. I was worried about that.
 

Mike S

Well-Known Member
express you need to pay extra for right?
Yes you do but even then you can't use it for Forbidden Journey or Gringotts. Everyone waits in the same line which makes the time shorter since there's no Express Pass people "cutting". What point were you trying to make with that anyway?
 

seahawk7

Well-Known Member
Yes you do but even then you can't use it for Forbidden Journey or Gringotts. Everyone waits in the same line which makes the time shorter since there's no Express Pass people "cutting". What point were you trying to make with that anyway?
Well the express pass was brought up by someone in reference to FJ so I responded to it. I don't know what rides it is used for but I never said it was used for FJ. My point was that people have to pay extra for the express pass therefore paying more for a feature that is automatically given to Disney guests on their tickets/magicbands.

So, as I stated numerous times, I am not comparing Disney and Universal, however in this case, I AM.
I have no opinion of whether the express pass causes people to cut lines or not or makes the lines longer. I just think that Universal makes their guests pay for things they shouldn't have to pay for. I am on the customer's side!

I would hope we all are.
 
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JoeCamel

Well-Known Member
I am on uni's side when they continue giving me something I want to pay for. If you get sucked into the express pass you are on a limited time schedule but as an AP I don't need it. Do what I want to in the morning and save a few for another day. I had a AP to WDW for the last two years, I didn't need to use FP there either, nothing I wanted to do would get me in quicker so it is not a matter of what the different parks charge for - in the end it is all wrapped up in the price. If one company wants to plow the profits back into the experience they will get my bucks and I am happy to give them my money as I perceive I am getting value for it
 

Mike S

Well-Known Member
Well the express pass was brought up by someone in reference to FJ so I responded to it. I don't know what rides it is used for but I never said it was used for FJ. My point was that people have to pay extra for the express pass therefore paying more for a feature that is automatically given to Disney guests on their tickets/magicbands.

So, as I stated numerous times, I am not comparing Disney and Universal, however in this case, I AM.
I have no opinion of whether the express pass causes people to cut lines or not or makes the lines longer. I just think that Universal makes their guests pay for things they shouldn't have to pay for. I am the customer's side!

I would hope we all are.
I only said "cutting" because it's just another way of saying what Fast Pass and Express Pass do by giving people priority access to attractions. It makes the standby line longer when you apply that kind of system. I don't really have a completely negative opinion about it either.
 

TalkingHead

Well-Known Member
More worrying is the ride system being clearly visible below the platform. I was worried about that.

Total non-issue IMO. Not sure you're even close enough to the ledge at 9 3/4 to see it when you're waiting to load.

Either way, most guests are marveling at the ceiling, the length of the platform, or taking pics to notice even if it's visible.
 

JoeCamel

Well-Known Member
Once the train is in place you cannot see the ride system anyway. I am a big boy, I know the express is not real and I can go with the story and suspend belief long enough to ride from London/Hogsmeade to the other end and just enjoy the experience on a Swiss built cable car. It keeps my dogs happy when I don't have to walk around the Hard Rock to get to the other park.
 

Tom Morrow

Well-Known Member
Original Poster
Once the train is in place you cannot see the ride system anyway. I am a big boy, I know the express is not real and I can go with the story and suspend belief long enough to ride from London/Hogsmeade to the other end and just enjoy the experience on a Swiss built cable car. It keeps my dogs happy when I don't have to walk around the Hard Rock to get to the other park.
Not having to walk all the way to the front of one park and across CityWalk alone makes the Hogwarts Express a worthwhile addition. Plus, the ride is relaxing and air conditioned, and from the looks of it, it won't be seeing very long lines.

They could let you board the train without a two park pass if they checked for admission at a gate at the next park, but people would definitely be confused and angry if they rode the train only to realize they can only turn around and wait in line again just to return.

express you need to pay extra for right?
You pay extra for Universal's Express Pass because its a true upcharge perk. You are paying to skip each line at the time of your choosing.

Disney's Fastpass system is a way to manipulate crowd flow and numbers and have guests spend more time in the gift shops and restaurants than standing in lines. It is not a perk or a benefit, but you are at a disadvantage if you don't use it.
 
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kap91

Well-Known Member
He's a "pro-Disney" type who is trying his best to latch onto something to complain about. Kinda funny, actually.

A pro-Disney person on a Disney forum. Call me old fashioned but....


One who gives Universal credit where it is due (see diagon alley and gringotts reviews) but will criticize stuff that could or should be better. Same as I do with Disney. You won't hear me saying either is perfect because they're not. And I don't think giving a ride a 7.5/10 is complaining all that much.
 

seahawk7

Well-Known Member
I am on uni's side when they continue giving me something I want to pay for. If you get sucked into the express pass you are on a limited time schedule but as an AP I don't need it. Do what I want to in the morning and save a few for another day. I had a AP to WDW for the last two years, I didn't need to use FP there either, nothing I wanted to do would get me in quicker so it is not a matter of what the different parks charge for - in the end it is all wrapped up in the price. If one company wants to plow the profits back into the experience they will get my bucks and I am happy to give them my money as I perceive I am getting value for it
Then you are a happy, well satisfied customer. That is good.
 

seahawk7

Well-Known Member
Not having to walk all the way to the front of one park and across CityWalk alone makes the Hogwarts Express a worthwhile addition. Plus, the ride is relaxing and air conditioned, and from the looks of it, it won't be seeing very long lines.

They could let you board the train without a two park pass if they checked for admission at a gate at the next park, but people would definitely be confused and angry if they rode the train only to realize they can only turn around and wait in line again just to return.


You pay extra for Universal's Express Pass because its a true upcharge perk. You are paying to skip each line at the time of your choosing.

Disney's Fastpass system is a way to manipulate crowd flow and numbers and have guests spend more time in the gift shops and restaurants than standing in lines. It is not a perk or a benefit, but you are at a disadvantage if you don't use it.
You make good points about the express pass. I didn't know that it got you to the front of the line.

But with Hogwarts Express, do you think that once you get off it and head towards Hogsmeade the people who have admission could continue to keep walking and those who don't have a ticket could go to the back of the line waiting to board Hogwarts?
This wouldn't slow down the people wanting to head into Hogsmeade, and would only cause people like me without a ticket to wait. I think this could work as an option.
 

Tom Morrow

Well-Known Member
Original Poster
The ride itself wasn't much different, though there were seat vibrations which were not there the last time. I did see a few beaming faces on my fellow passengers although I also saw several immediately taken out of the illusion and discussing amongst themselves the terribleness of Hermione's voice double.
Hermoine's voice really is bad. Out of context, you'd have no clue that it's supposed to be her.

1. The overflow queue is by the far the worst, ugliest, obscene, embarrassing, thing to hit a theme park since Primeval Whirl, and on second thought, it's even worse. As amazing and immersive as Diagon Alley is, and even moreso the Gringotts internal queue, the overflow queue is the opposite. It's a cross between the bottom level of a parking deck and being stuck between a chiller plant, construction trailer, and not just a sliver of but the entire freakin show building. This isn't a case of the show building between visible behind some trees, it is an utter lack of even attempt to hide it. It is all the more disappointing because of just how immersive the few seconds are before you enter it. You go from the lavish interior of Gringotts to something that looks like a prettied up area behind the backside of your local walmart. It is in short, with no qualifications, the worst queue I have ever been in. And what is truly disheartening about this is that since the line inside Gringotts is not all that long, this is not temporary thing while lines are 3+ hours, but something Guests will continue to see. As long as the uncovered part isn't used, the worst issues are avoided, but the under cover portion is not much better.
Agreed. Forbidden Journey's outdoor queue switchbacks are mostly under the greenhouse, which, while moderately boring compared to the inside queue, is at least themed and better than nothing. The Gringotts switchbacks are literally no better than something out of a Six Flags park. Just a massive expanse of switchbacks with no theming other than a few ads for Gringotts on the wall. You are right, too - it looks like guests will frequently be using this part of the queue since the interior portion isn't all that physically long.

Gringotts the ride is almost as great as the queue. I do not celebrate the fact that it is screen based, but if a ride had to be screen-based then this is the way to do it. I've always disagreed with the praise Spidy and Transformers have gotten as "immersive" because to me, it has always been plainly obvious that not only were you watching screens, but of exactly where the screens were. Nothing could be further from the truth with Gringotts. When I say the action on the screen melds seamlessly with the environment, I mean it. It's obvious you're watching a screen but what is not obvious is where the screen ends, where the few physical set pieces, begin, and where the heck you're going to end up.
I didn't think about this, but you're right - the screens in FJ are utilized really well to the point where you can't tell where they actually end.

Additionally, there actually is a plot and story to the ride that is clear and makes sense. It's not just explosion, after explosion, after fight after fight, it's well thought out, has good pacing, and really has few flaws at all.

I do feel like the ride is slightly short (though not mine train short) and it would have been nice if the ride vehicles didn't spend so much time stopped, perhaps a longer coaster section?, - though it is probably necessarily for the ride system.
I'm torn on the amount of action in Gringotts. I definitely can appreciate that the ride has a cohesive story with good pacing. While I praise Universal a lot on here, but their ride narratives are still overall pretty weak: Spiderman, Forbidden Journey, Mummy, Despicable Me, Simpsons, and Transformers all use the same approach of assaulting you with as many things as possible even if it doesn't make much sense, and that can be a bit tiring. (I also commend them for making the Hogwarts Express a more subdued experience that doesn't attempt to cram in action scenes.)

On the other hand, if there was ever a ride concept where you're expecting nonstop crazy action, and where the story and ride system would make sense perfectly, Gringotts would be it. When you think of the Gringotts vault scenes from the movies, you think of this crazy, cavernous, twisty, fast, disorienting experience. You can't help but expect a ride with nonstop movement and action from that. But in the ride, you spend much of it just sitting and watching. Yes, there is shaking and tilting movement during these scenes, but considering you're riding the crazy rail system as depicted in the films, sitting there and watching scenes unfold with minimal movement just isn't what you're expecting. And then, as I mentioned before, the fast coaster portions are pitch black which is also not at all like the scenes from the movie. Having no physical sets or effects during the fast parts seems like a big misstep, IMO.

Also, while on the subject of ride narrative nitpicking, another theme park ride trope Universal can't seem to stray away from is making the story as big and epic as possible. I believe that a regular ride through the Gringotts vaults where nothing goes wrong would have been equally as entertaining and exciting, but instead you of course witness the single biggest event to ever happen to the bank. At least this time, though, its an actual event in the actual story.
 
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Tom Morrow

Well-Known Member
Original Poster
You make good points about the express pass. I didn't know that it got you to the front of the line.
Well, not exactly a front of the line pass, but generally there aren't many people ahead of you in an express queue because only a fraction of the park guests even have it, whereas with Disney's Fastpass, on any high demand attraction, the majority of the seats are filled from the Fastpass line.

But with Hogwarts Express, do you think that once you get off it and head towards Hogsmeade the people who have admission could continue to keep walking and those who don't have a ticket could go to the back of the line waiting to board Hogwarts?
This wouldn't slow down the people wanting to head into Hogsmeade, and would only cause people like me without a ticket to wait. I think this could work as an option.
Well yeah, it could work, but I think it would lead to confusion and frustration, waiting in line to ride a ride and then having no choice but to pay up or wait in line again just to get back to where you're supposed to be.
 

71jason

Well-Known Member
it does seem though that this debate might become moot soon. There's signs in place for "reride" and it would make sense to have this as an option. Then no ticket would be required. And if that's not what they have in mind I don't know what those signs are about.

No, you'll always need a park-to-park pass to ride.

During testing, Universal was worried about capacity. The idea was to give first-time riders (well, first time that day) priority. If you rode from US to IoA, people riding to US from IoA would be given preference in boarding--you'd wait behind them. But as it turns out, so far capacity seems to be exceeding expectations. Probably due in no small part to sorting parties on the platform before the train arrives, even tho they then see it back into the station. As long as waits stay reasonable, they reride lines will probably remain unused.
 

seahawk7

Well-Known Member
Well, not exactly a front of the line pass, but generally there aren't many people ahead of you in an express queue because only a fraction of the park guests even have it, whereas with Disney's Fastpass, on any high demand attraction, the majority of the seats are filled from the Fastpass line.


Well yeah, it could work, but I think it would lead to confusion and frustration, waiting in line to ride a ride and then having no choice but to pay up or wait in line again just to get back to where you're supposed to be.
I would appreciate it if they do something like this. I have been following the new opening of Diagon Alley and am very excited to see it. If I need to buy a two park ticket then I will because Hogwarts Express is what I want to see the most of all. I think Diagon Alley looks scary, partly because I know a shark is underneath it. :cautious: :eek: :hilarious:
 
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Disneyhead'71

Well-Known Member
First and foremost, HE was NOT built as a cash grab by Universal. It was also not built as simply a transit utility. It was built because it is an iconic component to the Harry Potter lexicon. After they decided to build it, there was much hand wringing as how to deal with the park admission issue. This is the exact reason with Disneyland's monorail, that although it travel through DCA, there is no stop inside DCA. There has never been an in-demand attraction that straddles two separately gated theme parks. The original plan was to allow 1 Park pass holders to ride, but they wouldn't be allowed to leave the station and would have to re-queue and return to the park that they started at. Because of capacity concerns surrounding DA's first season, they decided to require the 2 park pass with parkhopper as a way to limit demand. I wouldn't be surprised if after DA's first year, they try the other plan.

As for pre-loading the boarding platform, they performed many tests as to how they could have the platform cleared and staged to where boarding guests would not see the train arrive and guests unload. It was determined that there was no way possible without absolutely killing capacity. Instead of a 7 min. cycle time they were looking at 12 mins. That simply wouldn't work.

And as to complaining about seeing the cables, I really don't see this as any different than seeing the lift chain on BTMRR or Everest. I think that as a whole, UC did a superb job of creating cinema quality theme park magic while tackling logistical and operational challenges.
 
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khale1970

Well-Known Member
Whatever the original intent or theoretical future plans, the HE is being used by UNI as a very effective cash grab from at least some guests. And good for UNI. They built something people want to ride bad enough that they will hand over $40 each. The only real issue is what happens if the HE goes offline for an extended period and it was the only reason a guest bought the park to park admission.
 

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