Vegas Disney Fan
Well-Known Member
I think that many people have this idea about the Disney brand:
"Disney's customers are LOYAL and loving. Their support is unwavering and rock soild. Their dedication to the Disney brand runs deep and is passed down through each generation. Disney customers will ALWAYS be there to support the company"
I think all of that is true… but that doesn’t mean we don’t have a breaking point. Disney controls their own destiny, as long as they put out a quality product at a reasonable price they’ll never have a shortage of loyal customers, the problem recently is they’re overpriced and they’re putting out questionable quality products.
The only company I can think of that has the same level of loyalty is Apple. The only way they’ll lose guests is by their own actions.