I havent flown on Delta in 7 years and have only flown on SW since. I was wondering if there was any difference in service or amenities between airlines..or any suggestions/comments at all! I'm a little nervous!:lookaroun
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Delta or American Airlines?
- Thread starter lazidazi07
- Start date
barnum42
New Member
Given recent experience of Delta, I'd avoid them. Last flight I took was Delta from Cleveland to New York to connect with Virgin Atlantic to London. The Delta flight was late, causing me to miss the Virgin flight and Delta were not at all concerned. There was nobody to assist. I had to grab a stray Delta Pilot to start to sort things out. On top of that they claimed they had given my luggage to Virgin so I had to stay in the same clothes until the next virgin flight. Turns out they had NOT given my luggage to Virgin. It went missing for a few days and eventually turned up smashed five days later. At no point during or after did Delta show any concern.
More recently one of my friends on here adopted a puppy from a shelter that had to be flown to Boston. Delta lost track of where it was, what flight it was on and when it was due at Boston to be picked up. It's one thing to loose my luggage, but another entirely to misplace a live creature. :fork:
More recently one of my friends on here adopted a puppy from a shelter that had to be flown to Boston. Delta lost track of where it was, what flight it was on and when it was due at Boston to be picked up. It's one thing to loose my luggage, but another entirely to misplace a live creature. :fork:
I'd avoid Delta like the plague... they are nowhere near as good as they used to be. They have a reputation for cancelling flights at the last minute, leaving pax stranded or rescheduled beyond inconvenience. They pulled a person off a flight and handed them to the FBI because of an out of the way connection and an arabic last name... and they refused to compensate him after he missed a connection and had to buy a ticket out of pocket. On the plus side, many Delta 757's have entertainment systems.
AA isn't nearly as bad, but has no entertainment systems.
AA is a business airline. DL is a transitioning airline. WN (southwest) is a leisure airline.
Have a nice day
AA isn't nearly as bad, but has no entertainment systems.
AA is a business airline. DL is a transitioning airline. WN (southwest) is a leisure airline.
Have a nice day
k.hunter30
New Member
"WDWFreak(some numbers)" could tell you a bit about Delta and a puppy dog...:lookaroun
I'm flying Delta to WDW in May. *crossing fingers*
I'm flying Delta to WDW in May. *crossing fingers*
isitingood
New Member
Go with AA they are much better
barnum42
New Member
Yep - that's who I was referring to. Here's his two posts about the foul up Delta made
The whole thread is here http://forums.wdwmagic.com/showthread.php?p=2135488#post2135488
Hope k.hunter 30 has more luck with them :wave:
k.hunter30
New Member
Considering they've already changed my flight without notifying me, (thank goodness for Magical Express or I don't know if I would have realized!) I'm not too hopeful...:lookaroun
But, hey, it was $75 cheaper per person... Here's hoping for the best!:shrug:
You get what you pay for
Just so that you get some confidence back, Delta was also the airline that flew my brother and a nurse back to Boston from Denver for free after he was in an avalanche. They handled all our luggage transfers (and there was a lot of it) and even got it to our car for us. I have had delayed luggage with them (I voluntered for a bump), and they actually delivered my bags to my house which was an hour and a half away. Oh, and they gave me a comp hotel and meals for that bump, too.
Last time I was with American we had screwed up flights in DFW (I had to cross three terminals in 1/2 hour!) and they were upset with ME becasue it was not enough time!
P.S. You are also a lot more likely to get something bigger than an MD80.
Last time I was with American we had screwed up flights in DFW (I had to cross three terminals in 1/2 hour!) and they were upset with ME becasue it was not enough time!
P.S. You are also a lot more likely to get something bigger than an MD80.
Carolla5501
New Member
I have stories about AA that make ALL of the above DL stories seem MILD LOL! (Lets just say the police were called at one airport because the AA JERKS refused to let the passengers out of the gate area to use the bathroom after a 4 hour wait to board an international flight.... There are others....)
The point is that any of them can have a good day or a bad day. Travelers today would like to pay $59 each way to Disney and then want great service. HUH? We are victims of our own success.
Personally there is no way in HECK I would send my "puppy" on ANY airline. (Sorry, but I have read way too many stories about WAY too many dogs on ALL the airlines. Delta does not have a monopoly there)
I fly DL all the time, I fly AA ONLY If there are NO other choices. (Sorry AA but after your Nashville gate agent called me a "witch" for asking her NICELY when boarding would start and then your manager told me "she is one of my BEST employees" I swore off you.)
The point is that any of them can have a good day or a bad day. Travelers today would like to pay $59 each way to Disney and then want great service. HUH? We are victims of our own success.
Personally there is no way in HECK I would send my "puppy" on ANY airline. (Sorry, but I have read way too many stories about WAY too many dogs on ALL the airlines. Delta does not have a monopoly there)
I fly DL all the time, I fly AA ONLY If there are NO other choices. (Sorry AA but after your Nashville gate agent called me a "witch" for asking her NICELY when boarding would start and then your manager told me "she is one of my BEST employees" I swore off you.)
CalessaSSracer
New Member
Delta all the way + they informed me way in advance of any changes.
Scar Junior
Active Member
I've flown Delta a few times to WDW and never had good service. Once the door even opened while on the runway!!!
ToTBellHop
Well-Known Member
JetBlue or Southwest are the way to go. Much nicer people--if you can get past Southwest not assigning seats (aggravating if you are unlucky enough to end up in Group C and have your choice b/t middle seat b/t two 400 lbs. people or surrounded by screaming kids) and JetBlue's...poor decisions...of the past few months. Better than Delta's planes held together with duct tape though.
Kyle, for domestic coach class, with crap frequent flyer programs, I gotta agree with you... but when you need to fly internationally, or if you are a busienss traveler with status on another airline... no thanks.
Jetblue is nice, but getting a free upgrade to first on AA because I'm an Executive Platinum member is better
I love Alaska... Airtran, I have nothing bad to say about. US Airways.. US Scareways/Northwest... Northworst )
ClemsonTigger
Naturally Grumpy
Continental is about the only airline left that doesn't treat you like you are on a bus. Included meals, professional staff, good communication and the same price as other lines.
isitingood
New Member
I told my GF not to fly Delta but she did anyway so on her return flight from Cleveland to Seattle the last minute Delta tells her that the plane will be delayed about an hour but you will still be able to make your connection in Salt Lake. So about an hour goes by then Delta tells the flight has been cancelled and will be putting her on a Continental flight to Cincinnati and take a Delta flight From Cincinnati to Seattle. Well she Finally made it home last night almost 4 hours more then expected. Delta is the WORST!