pax_65
Well-Known Member
Who knows maybe they're finding a way to do more with less. In 10 years there will be no ride operators. It will all be automated. Same goes for room service and any other jobs.
There's pressure on all businesses to increase profit by keeping costs low, to "do more with less". But Disney built their business (and created immense loyalty) by exceeding guest expectations in every aspect of their vacation. Cast members were a HUGE part of that, so it's hard to see how they will keep the same level of quality and service with fewer cast members (especially considering the level of quality and service has already slipped in recent years).