Customized Maps

[TurtleGirl3]

Is there a super secret trick to getting the "Customized Maps" link on the WDW website to work? I want to put one in the welcome basket I'm making my kids but it just keeps making me log into my account over and over.

 

[Lisalyn]

Actually I think there is something wrong with the customized maps section on the DW website. Last year I ordered them twice. This past couple weeks I keep trying and trying and it is doing the same thing to me as it is doing to you....Give them 30 days and it should be fixed i hope!

 

[britdaw]

I didn't have any trouble when I ordered mine a few weeks ago. Sorry you're having issues! Maybe you should report the issue to the website?

 

[flynnibus]

try logging in to the disney site somewhere else in the site... then navigate to the maps area. that might help avoid some trap you are in.

 

[Phineas fo Prez]

I just ordered mine! It worked no problem! Guess it was just a hick-up!

 

[Lisalyn]

Well it's still not working for me. I just tried. Every time you click on let's get started so you can actually customize them and such...it just keeps resetting the page and saying "try again" - over it!

 

[SusanAnne]

I ordered mine about 3 weeks ago without any issues, they came last week. Good Luck

 

[britdaw]

Well it's still not working for me. I just tried. Every time you click on let's get started so you can actually customize them and such...it just keeps resetting the page and saying "try again" - over it!

Have you tried using a different browser, or updating your plugins?

 

[Lisalyn]

Good idea! I will try!

 

[Lexi]

I had a similar problem while trying to order maps at the end of last year. We would customize the maps and then the website would say I am not old enough to order maps. So I would go into the account section and try to update my birthday and would I would hit update, it would say fail. Still haven't had maps printed for our last trip

 

[Club34]

Also, if you do get it to work, good luck receiving the actual maps. A couple of years back we ordered them (the application worked) but they never came in the mail. We corresponded with the "map makers" and were told that it takes a while but alas our trip came and went with no maps. But then the next year we tried it and it did work, although the maps came slow/late.

If and when you do get them, they are pretty cool. If I were a parent, I would probably do them on my own and just hope they come in the mail for a nice surprise for the kids. They come in a neat envelope too. Kinda like a treasure map.

 

[jayhawkmickey]

I had the same trouble last summer. If I remember right I had trouble progressing on to the next map in order to complete the site. It was finicky but after a couple of times I figured our which buttons to hit in the right order. It's way worth it because the maps were awesome and we still have them. I think ours came in a month or so so do them early if you can. Even if they come late they are still cool and can be a great reminder of the trip. Good luck.

 

[harveyt0206]

I would also recommend cleaning out your cache and then logging back in. I have found that sometimes the cookies they have already attached to your computer interferes with certain areas of their website. :shrug: This is coming from a non-technical person, so it may just be me.