I managed the adult and collectible departments in the West Farms and Buckland stores.
One of the reasons why adults and collectibles dissappeared was that no one would purchase any of the product unless it was at a deep discount.
On the other hand, the children's departments were always profitable.
I walk into TDS now and you're all right... the magic is gone. 2 CMs behind the register talking to each other or walking right by you without saying a word IS NOT the way TDS was run in the past. Remember the "greeter" and CMs in every department? We used to sing to our guests as we were closing ("Now it's time to say goodbye to all our company..."). Guests would come to our store and purchase because it WAS Disney.
It's definately NOT the same and it makes me sad when I walk in today.
5th Avenue is one of the few stores left that make a positive impression to the community.