Rider
Well-Known Member
I'm a manager at a large financial institution. Occasionally I will need to talk to clients who don't understand why check holds exist.Just got back from picking up a online order from Target and encountered this.
I went to the pick up desk right inside the front door and was waiting for my order when I heard a commotion behind me. A gentleman was trying to come in without a mask and was being told he couldn’t do that. He kept referring to page 5 of something, which he had in his back pocket. He was asking her why she wasn’t schooled on all the exceptions and why Target would not put someone at the front who knew. She kept saying I’m sorry, the manager is on his way. I’m guessing he either had a condition that wouldn’t allow him to wear one but I still felt like going over and telling him to lighten up. Don’t know how it ended, left before the manager got there.
But in thinking about it, what if someone tried to go into Disney and said the same thing? Would asking for proof be illegal like it is with other conditions someone might have?
99% of the time if the client is calm, explains their situation, and works with us to help verify funds they are usually real and I can help them out. And if they yell at me, threaten me, tell me I'm going to get sued, etc. I can guarantee that they are attempting to kite checks.