ClemsonTigger
Naturally Grumpy
No, he knows much better about quality service in his time with the mouse before being shown the (unlocked door)
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- Thread starter disnyfan89
- Start date
No, he knows much better about quality service in his time with the mouse before being shown the (unlocked door)
mousermerf
Account Suspended
Sum and other parking CM's,
Are you guilty of the Epcot Parking problems:
1) Charging people to park and then not staffing the lot, so they have to find the space themself, often resulting in guest having to drive backwards or park backwards or drive around again because a whole lane is full of cars.
2) Not running the tram, at all, or only running a single tram.
3) Not directing guests to walk infront of the parking vehicles instead of behind them.
4) Allowing the line of cars to back up to the autoplaza instead of parking two lines of vehicles of once, rather having them merge to a single line, despite what the signs posted say (Please Use Both Lanes).
5) Parking the farthest end of a row rather then the close ends of rows, leaving over half the lot empty but only 1/4 full, making several guests walk an extra distance to the tram (if it's running). Other parks limit their row length when it's not neccessary - somewhere Epcot stopped caring.
Epcot runs 1 tram and makes 2 stops. They can't even get that right. If the new doors force them to run more trams and reconsider their operation, more doors please.
Are you guilty of the Epcot Parking problems:
1) Charging people to park and then not staffing the lot, so they have to find the space themself, often resulting in guest having to drive backwards or park backwards or drive around again because a whole lane is full of cars.
2) Not running the tram, at all, or only running a single tram.
3) Not directing guests to walk infront of the parking vehicles instead of behind them.
4) Allowing the line of cars to back up to the autoplaza instead of parking two lines of vehicles of once, rather having them merge to a single line, despite what the signs posted say (Please Use Both Lanes).
5) Parking the farthest end of a row rather then the close ends of rows, leaving over half the lot empty but only 1/4 full, making several guests walk an extra distance to the tram (if it's running). Other parks limit their row length when it's not neccessary - somewhere Epcot stopped caring.
Epcot runs 1 tram and makes 2 stops. They can't even get that right. If the new doors force them to run more trams and reconsider their operation, more doors please.
mousermerf
Account Suspended
Care to stop lying?
ClemsonTigger
Naturally Grumpy
TravisMT81
Well-Known Member
I thought the parking was 11 dollars, I was not aware that that 11 dollar included directions on how to park.
mousermerf
Account Suspended
It should direct you to an open parking space and not down a row that is full so you have to exit the parking lot and then drive all the way around and re enter and try again - merely guessing where you can park.
Or worse, driving backwards down the row or parking backwards in a space. It endangers those who do it and others - but supposedly safety first.
PKD
Active Member
Sad to say, but that is not the most recent.. nor the last. There have been a few since this date, but when it happens it is kept on the DL for many reasons. Disney does a lot to make sure that their guest are protected on the trams. When an injury happens due to the guest not following directions, they don't want the public to assume that their trams are unsafe.
Yes, I know Disney is not always perfect, but they do care for their guest safety in many ways. I, as well as many on this board, know CM's or management who work in the lots. I can say I have seen and heard first hand what goes on out there at times.
ClemsonTigger
Naturally Grumpy
And most of us here agree with you and support the efforts of CM's trying to do their best wherever they are working.
sum41914
New Member
This is what happened at MK, and this was 2 years ago, not sure if anything changed, however I know the Tram routs have been changed due to flexipoles placed in odd locations.
1. After 6 Pm sometimes 5pm MK stopped charging guests, this resulted in what was called Self Park, or even just have one CM at the beginning of a row and pointing them towards free spaces, this way I liked alot kept everyone facing the same way (makes for a clean exit at night). The reason that you may find your parking yourself is a shift gap in scheduling, 5-6 pm is when day shifts end and night shifts begin (once again I only know from MK parking) so they may have been understaffed, which is a frequent occurrence, not an excuse but sometimes they cannot help it, call in, terminations, no shows, ect... I remember one time MK was over staffed and asked if anyone wanted to cover AK parking for an hour or two that was during the summer of 06.
2. Being the Magic Kingdom, we always had 2 trams running, but I was told that during the slower times of the day roughly 12-3 before the parade and after the morning rush they ran the number of tram for how many lots were parked. Example: everyday Pluto is parked first, then Daisy, then lanes are switched over the Minnie, Goofy and Donald, then if needed they go the other side where the lots are named for 6 of the 7 Dwarfs (anyone know which one is missing? :animwink
. so we would run 3 trams if we only parked 3 lots, 4 for 4 full lots. This also depened on how deep they were parked into the lots. There is a total of 12 lots at MK and at out peak times ie July 4th, Christmas through New Years we ran all 8 - 10 trams depending on tram availability and staffing. Remember one day 3 trams broke down and one later got a flat was a bad day. So this is for MK only we had 3 or more trams running at one time, and usually had a 4th ready to go across from the loading/unload area.3. Directing guests to walk in front of the parked cars, that only worked in a perfect world, asking guests to walk in front of the parked cars was like... :fork: get me frustrated just thinking about it. There is many problems people had while walking in front of the parked cars, strollers too wide, language barriers, a simple polite asking and point to the front of the cars just didn't work. ect... I personally always made sure people got to the front before they got into a not so magical trip to the ER.
4. This one gets me. MK parking required the leading CM (point was their nickname) to use two lanes of traffic, this was called parking 2 lanes. Parking them in a Double and Single took quite some coordination, MK had a few back up mainly while park those back lots (Daisy, Donald, Bashful, Sneezy), but we always used both lanes. I find it weird that Epcot would let it get like that, shame on them.
5. The parking at the end of row thing made alot of people angry and always created a dangerous setting. When some one was sent to park all the way at the end 9 times out of 10 they would skip outta line and park where they like this meant others thought they could park they wanted and well a brief moment of chaos had erupted, angry guests, colorful name and very "polite" hand gestures arose from that. Our Coordinators would have us park only 1/2 on the long rows when it wasn't so busy. But if it were busy, if people didn't park down there, who would, if no one would then the lot would fill up and no one would get in.
Once again this is events from MK Parking. Obviously its different strokes for different Lots. When I made a quick run into EPCOT for illuminations I always parked in the back lot and walked up to the gate, I really enjoyed the view of SSE after a day in the lot and at night the back lots always were easier to get out of. I don't think I once took a tram in EPCOT. Now for AK that is murder to walk across that one in Summer.
I am glad I worked in Parking as it gave me a view of Disney from the outside operations way of things, but I was so glad to be in Merchandise or even Quick Foods after that. Let people who enjoy parking do it, it wasn't for me.
HaVe A mAgIcAl DaY!
-Sum
mousermerf
Account Suspended
And if people are getting injured, wouldn't putting in doors to stop the injuries be a good idea?
DisneySaint
Well-Known Member
I wish they'd show him the door here [again].
wannab@dis
Well-Known Member
Used the lots many times this past December and only had one problem. It was EMH night at MK and we showed up with about 2 hours left. It was dark and kinda hard to figure out where to go... a nice CM on a tram waved us down, pointed us to the end spot on and then held the tram while we parked. He apologized there wasn't anyone directing and then gave us an entertaining ride.
Other than that small issue, all our experiences were fine in the lots. We felt sorry for the CMs on the trams. They had to deal with a lot of un-thinking people... last calls are last calls people.
Other than that small issue, all our experiences were fine in the lots. We felt sorry for the CMs on the trams. They had to deal with a lot of un-thinking people... last calls are last calls people.
CaptainMichael
Well-Known Member
Ah, if only it were that simple. In my area, the only times the boats shut down on time was when the park was open past 3am. Any other night, you'd have guests still trying leave the MK way past the cut-off point. In fact, Disney actually started scheduling us later and changed the policy from watercraft transportation ending a hour after park close to ending when the last guest leaves the MK, and the last monorail makes its run around Seven Seas Lagoon.
It's even worse for closing parking cast members, they'd still be out there sometimes after I got off. Every once in a while, you'd have the occasional guest wandering aimlessly throughout the parking lot, forgotting where they parked. Of course, most will argue with you on the MK side of the lake confidently proclaiming that they got to the MK early and parked right up front and walked in (totally ignoring the huge lake before their very own eyes).
So, back to your quote, if only it were that easy man...if only.
wannab@dis
Well-Known Member
I was referring to loading a tram... "this is the last call... if you're still behind the yellow line, stop." "Driver, All Cle... Hold" :brick:
But I hear you about the cutoff times at closing, I'm sure that's a pain.
But I hear you about the cutoff times at closing, I'm sure that's a pain.
CaptainMichael
Well-Known Member
Well, the root of the problem is always the same, people don't listen.
Rob562
Well-Known Member
The only pet peeve I had with parking usually occured on the Epcot tram. If it was mid-day and they were only running one tram, they'd sit and wait until the tram was almost 100% full before leaving for the front gate. In that time I could have walked to the gate and back again, possibly started a second run to the gate.
I think the best idea would be to let Guests build up a little. The tram arrives and they get on. Sit for a little bit (a couple minutes, maybe). Then leave and drive to the front gate. At the front gate mid-day, there most likely won't be very many people waiting there, so unload, load and leave right away. If each tram trip was only half full, you'd be getting the same number of people to the gate in the same overall amount of time, but each individual Guest's wait would be a maximum of the drive time for one complete (now faster) circuit.
Yes, you'd be standing out there waiting for the tram, but the Guest experience would be improved because you'd be getting to the gate sooner. I don't know about you, but standing there waiting for a tram to get there, knowing it would leave soon after it arrives would be a lot less aggrivating than sitting on a tram for an eternity, wondering if it's EVER going to depart.
Plus, lots of smaller loads of Guests would have the added side-benefit of helping keep the Bag Check lines down.
So I say they should implement a maximum wait time before departure on the trams, rather than wait for the tram to get completely full. Kinda like how DME runs their buses at the airport.
Does any of that make sense?
-Rob
I think the best idea would be to let Guests build up a little. The tram arrives and they get on. Sit for a little bit (a couple minutes, maybe). Then leave and drive to the front gate. At the front gate mid-day, there most likely won't be very many people waiting there, so unload, load and leave right away. If each tram trip was only half full, you'd be getting the same number of people to the gate in the same overall amount of time, but each individual Guest's wait would be a maximum of the drive time for one complete (now faster) circuit.
Yes, you'd be standing out there waiting for the tram, but the Guest experience would be improved because you'd be getting to the gate sooner. I don't know about you, but standing there waiting for a tram to get there, knowing it would leave soon after it arrives would be a lot less aggrivating than sitting on a tram for an eternity, wondering if it's EVER going to depart.
Plus, lots of smaller loads of Guests would have the added side-benefit of helping keep the Bag Check lines down.
So I say they should implement a maximum wait time before departure on the trams, rather than wait for the tram to get completely full. Kinda like how DME runs their buses at the airport.
Does any of that make sense?
-Rob
DisneyEverest
Member
That's actually not a bad idea and it could work.
100 Acre HS
New Member
Anyone that is truely having a problem finding a parking spot in the one of the largest lots in the world is a moron. And to bash the people that staff the lot from 9-5 because they arent there to hold your hand and direct you to a spot is just assinine. They don't make their schedules, they don't determine (incorrectly it seems) that you are intelligent enough to find a spot safely. If you want valet parking maybe hanging out in a theme park isn't the experience you desire.
TravisMT81
Well-Known Member
amen!
Mecha Figment
New Member
I'm going to have to go and back up mousemerf on this one. If one is going to be paying 11 dollars to park, he should be getting the service that fine pays for. I have seen to many times people almost hit each other in the epcot parking lot because people were going the wrong way. it's fine if they close the booths and not charge for parking if there is nobody there to man the parking. But to many times i've seen parking cast members (when they are actualy there) working the later shift standing all the way at the front of the parking lot chatting it up not really paying attention to whats going on, with no body at the back of the parking lot directing people towards the front. it really is a safty problem and it's only a matter of time before an accident happens.
And those complaining about how much they make and standing in the weather. Thats not the point. the point is they are payed to do a job and they should have the character to do that job regardless of what they make. Or they shouldn't be there at all.
And those complaining about how much they make and standing in the weather. Thats not the point. the point is they are payed to do a job and they should have the character to do that job regardless of what they make. Or they shouldn't be there at all.