News Chapek FIRED, Iger New CEO

brb1006

Well-Known Member

 

Lilofan

Well-Known Member

Nice way to end his career, a trip to WDW to enjoy parks and resorts. He probably didn't have to use Genie+ / magic bands.
 

brb1006

Well-Known Member
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HauntedPirate

Park nostalgist
Premium Member
That's part of the problem with current executives. Not only do they not love the parks, but they don't even care to experience them the way the guest does so they have actual real-world knowledge by which to steer them.
How can you expect them to interact with the unwashed masses and poors???

When I see reports of execs walking the parks without being escorted around, being in plain clothes and experiencing the parks as regular guests consumers do, then I’ll believe they truly care about the parks and guest experience. I know it’s more difficult to do these days, thanks to cell phones/social media, but it should be possible.
 

Rich Brownn

Well-Known Member
How can you expect them to interact with the unwashed masses and poors???

When I see reports of execs walking the parks without being escorted around, being in plain clothes and experiencing the parks as regular guests consumers do, then I’ll believe they truly care about the parks and guest experience. I know it’s more difficult to do these days, thanks to cell phones/social media, but it should be possible.
Eisner did it. He even stood in the actual lines sometimes. But then, at the beginning, he was as close to Walt as you could get.
 

Goofnut1980

Well-Known Member
I wonder at what point, the board will see that the change they need to make is from the TOP down. Hire people from outside of the company that have not been influenced by predecessors. Morale is at an all-time low and those are the folks that interact with the guests. If they aren't drinking the cool-aid and making the magic, it will eventually hurt them in the pocket book. I can say when we were there in December it was not all rainbows and lollipops. We had a few CM's actually get a little snippy when we were in the AP line with guests.
 

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