Changes to bus transportation for the water parks begins this weekend

[TheMouseFan]

It depends on the resort. From WL it will be $25-30 for the taxi.

Good point! That was in response to my post, and we will be at Caribbean Beach, so I am assuming that number would be correct for us!

 

[flynnibus]

I have not made a suggestion that they are short on buses only that they are reallocating the resources they currently have to focus more on the routes where demand is highest

.. and keep ignoring the point they are doing this at the EXPENSE of the guests giving them a subpar experience. This is a rob peter to pay paul scenario. If there is more demand for buses at the other routes, add buses, not double or triple the commuting time for other guests so you can keep up with demand.

Dynamic allocation is not a new concept. Considering Disney has nearly a closed loop system, AND a digital scheduling system where they can predict where the demand will be, many days in advance with reasonable accuracy.. they are in a far better position than most to be able to schedule their bus system appropriately.

 

[ford91exploder]

.. and keep ignoring the point they are doing this at the EXPENSE of the guests giving them a subpar experience. This is a rob peter to pay paul scenario. If there is more demand for buses at the other routes, add buses, not double or triple the commuting time for other guests so you can keep up with demand.

Dynamic allocation is not a new concept. Considering Disney has nearly a closed loop system, AND a digital scheduling system where they can predict where the demand will be, many days in advance with reasonable accuracy.. they are in a far better position than most to be able to schedule their bus system appropriately.

And by adding GPS the scheduling system could grab an empty bus near a bus station full of passengers and pick them up, That would require monitoring of the bus stops either remotely by video link or a CM stationed there but that would also upgrade security at the bus stops and eliminate unnecessary trips as if there are no PAX at the buses scheduled stop don't bother stopping there but grab the bus stop with a full queue.

This would align bus trips with demand and probably even SAVE money while enhancing guest satisfaction.

 

[Disone]

.. and keep ignoring the point they are doing this at the EXPENSE of the guests giving them a subpar experience. This is a rob peter to pay paul scenario. If there is more demand for buses at the other routes, add buses, not double or triple the commuting time for other guests so you can keep up with demand.

Dynamic allocation is not a new concept. Considering Disney has nearly a closed loop system, AND a digital scheduling system where they can predict where the demand will be, many days in advance with reasonable accuracy.. they are in a far better position than most to be able to schedule their bus system appropriately.

Correct. Disney is an evil corporation. The only conclusion that can be drawn here was this was yet another attempt to off the guest in order to satisfy the shareholder. Clearly Disney has the financial resources to fix this tomorrow and has chosen not to do so because they prefer to anger their guests as long as it satisfys the bean counters. I should know better than to deviate from this narrative. All of you have Superior knowledge and insight on the inner workings of Disney and how every manager at Disney is hell bent on making financial decisions guest experience be damned. There is no room for discussion. Disney is completely wrong and end of conversation. Got it.

Sigh. I miss the days these forums used to be actual conversations.

 

[ford91exploder]

Correct. Disney is an evil. Corporation. The only conclusion that can be drawn here was this was yet another attempt to **** off the guest in order to satisfy the shareholder. Clearly Disney has the financial resources to fix this tomorrow and has chosen not to do so because they prefer to anger their guests and make sure that they get as much negative publicity as they possibly can. I should know better than to deviate from this well known documentation of this in these forms. They are clearly facts and all of you have Superior knowledge and onsight on how every manager at Disney is hell bent I'm making financial decisions that always negatively impact the guest experience.

The key issue that you don't seem to understand is that we the PAYING guest are no longer Disney's customers we just provide the funding for TWDC. Wall St is Disney's primary customer at the moment and as long as the officers of TWDC are compensated primarily in stock TWDC will do WHATEVER takes to keep the stock price high EVEN IF IT DAMAGES THE BUSINESS over the long term.

As in any management endeavor you GET WHAT YOU MEASURE and at DISNEY that's EPS and Stock Price, There is no evil cabal cackling away at how can we screw the guests now. Instead you have hundreds perhaps thousands of analysts running 'what if' scenarios on every aspect of company operations seeing which change will please Wall St most.

 

[flynnibus]

Correct. Disney is an evil corporation. The only conclusion that can be drawn here was this was yet another attempt to **** off the guest in order to satisfy the shareholder. Clearly Disney has the financial resources to fix this tomorrow and has chosen not to do so because they prefer to anger their guests as long as it satisfys the bean counters. I should know better than to deviate from this narrative. All of you have Superior knowledge and insight on the inner workings of Disney and how every manager at Disney is hell bent on making financial decisions guest experience be damned. There is no room for discussion. Disney is completely wrong and end of conversation. Got it.

Sigh. I miss the days these forums used to be actual conversations.

So you take a valid point (servicing at the loss of others) and turn it into some drama story... Then complain about lack of real conversation?

And have been registered less than a year and want to talk about how it 'used to be'?

Try addressing the point instead trying to create mock drama

 

[Disone]

So you take a valid point (servicing at the loss of others) and turn it into some drama story... Then complain about lack of real conversation?

And have been registered less than a year and want to talk about how it 'used to be'?

Try addressing the point instead trying to create mock drama

No drama. But yes I was mocking The Narrative. You and I have had agreements and disagreements serval times on miceage, which for the most part I have now abandoned and started with a fresh new name here. Yes about a year ago. If that makes me new then so be it but being new doesn't make my points invalid. Just because I'm new my points are invalid? Come on flynn, you're better than that. I understand you don't like the way I made my point, but my point was not an attack on you or anyone else just an attack on a narrative. I would appreciate it if you could keep it on the same level.

 

[Disone]

The key issue that you don't seem to understand is that we the PAYING guest are no longer Disney's customers we just provide the funding for TWDC. Wall St is Disney's primary customer at the moment and as long as the officers of TWDC are compensated primarily in stock TWDC will do WHATEVER takes to keep the stock price high EVEN IF IT DAMAGES THE BUSINESS over the long term.

As in any management endeavor you GET WHAT YOU MEASURE and at DISNEY that's EPS and Stock Price, There is no evil cabal cackling away at how can we screw the guests now. Instead you have hundreds perhaps thousands of analysts running 'what if' scenarios on every aspect of company operations seeing which change will please Wall St most.

Fair. I don't disagree with this point ford. I do think Disney is too bureaucratic and does everything based on what studies say it should do. I especially appreciate the comments that there is no cackling evil executive somewhere making these decisions. But that was a great visual. seriously, I pretty much agree with this statement and if you look back to some of my original post on this topic you will see where I say they could have done better.

Also upon research at least for Typhoon Lagoon before 1 p.m. they do not need to transfer buses. The Springs bus will go to Typhoon Lagoon. After 1 p.m. they will need to transfer to a typhoon Bus at Springs. For Blizzard Beach they will need to transfer to the Blizzard Beach bus at Animal Kingdom regardless of time of day.

 

[djlaosc]

What does this mean for returning to your hotel? Will you have to do bus transfers then as well?

 

[flynnibus]

No drama. But yes I was mocking The Narrative. You and I have had agreements and disagreements serval times on miceage, which for the most part I have now abandoned and started with a fresh new name here. Yes about a year ago. If that makes me new then so be it but being new doesn't make my points invalid. Just because I'm new my points are invalid? Come on flynn, you're better than that. I understand you don't like the way I made my point, but my point was not an attack on you or anyone else just an attack on a narrative. I would appreciate it if you could keep it on the same level.

If you want to keep it on a constructive level, stick to the points made instead of hyperbolic retorts that don't even address the statement. You said (repeatedly) that this is actually a gain in efficiency, a statement that ignores the customer service point that you need to service all of your customers.... Not rob Peter to serve Paul. Reconcile that.

The comment about being new here was only because you reference some 'better time' here yet had only been posting for a short period.

 

[Disone]

If you want to keep it on a constructive level, stick to the points made instead of hyperbolic retorts that don't even address the statement. You said (repeatedly) that this is actually a gain in efficiency, a statement that ignores the customer service point that you need to service all of your customers.... Not rob Peter to serve Paul. Reconcile that.

The comment about being new here was only because you reference some 'better time' here yet had only been posting for a short period.

I have mentioned operational efficiency a total of once on this thread. Once. And once again you have dismissed me with "stick to the points made instead of hyperbolic retorts" because seemingly you think if you do not agree with the point you get tell me I can't use that point. Sorry not going to play that way.

My point is this was a reallocation of resources, not a budget cut. I get the choose how I make that point and if I think its valid in this discussion I will contribute it. If you don't then ingore it. If you want to counter with something construction, by all means go ahead, but you do not get to tell me what points I can and cannot make and much less how I get to make them.

I have made and stressed that this was not a budget cut and I will not take it back. Hopefully we can agree to disagree on that and move on. What I have "Repeatedly" agreed with is there must be a better way Disney could handle this. That all said, a detail I overlooked is this move seems to have been implemented almost to the day, if not the exact day, DAK started staying open until 11pm. So my guess is they moved bus drivers from day shifts serving water parks to much later shifts serving the theme parks as they now have four parks with evening hours and points of mass exit.

I hope they will change this and as I have agreed, this new water park transportation leaves alot to be desired. You can still take a bus to typhoon with a stop but not a transfer at Disney Springs before 1pm. They need something similar for Blizzard. I also think they could probably offer direct service from the water parks back to resorts around the closing time. When they close at 5pm, the only mass exit they have to content with is MK 3pm parade. The should be able to handle that and direct wp to resort transit as well. When the close at 6pm or later I would guess that task would be even easier.

 

[EvilQueen-T]

Is this to stop having a resort bus go to the water park before going to a theme park? A few years ago we were staying at POFQ and every trip we stopped at typhoon lagoon. The stop wasn't a big deal so much in terms of time but being the next person on the bus when the seats are still wet wasn't fun.

 

[math mathson]

UBER!!!!!!!!!!!!!

 

[Disone]

Is this to stop having a resort bus go to the water park before going to a theme park? A few years ago we were staying at POFQ and every trip we stopped at typhoon lagoon. The stop wasn't a big deal so much in terms of time but being the next person on the bus when the seats are still wet wasn't fun.

I have been that person, I did not sit, just decided to stand and leave the wet seats empty.

 

[flynnibus]

I have mentioned operational efficiency a total of once on this thread. Once. And once again you have dismissed me with "stick to the points made instead of hyperbolic retorts" because seemingly you think if you do not agree with the point you get tell me I can't use that point. Sorry not going to play that way.

If you think going off about some "evil corporation" narrative and throwing up your arms is a valid way to address a counterpoint then I'll save myself the trouble and add you to ignore right now. That's just hyperbolic crap you are throwing out there to deflect from addressing the point made about the negative impact on guests. That's what I'm referring to with stay on point. you make a claim, someone brings up a counterpoint, addresss that, not tell us about something completely unrelated.

My point is this was a reallocation of resources, not a budget cut. I get the choose how I make that point and if I think its valid in this discussion I will contribute it. If you don't then ingore it. If you want to counter with something construction, by all means go ahead, but you do not get to tell me what points I can and cannot make and much less how I get to make them.

I did... The point you repeatedly keep ignoring... The fact the move results in an reduction of services for customers. If it's a budget cut or simply reallocation I really don't care... It doesn't matter to the concern raised - this move means longer bus rides and a reduction of the type of service customers have been accustomed to by Disney transportation. The genesis of it is irrelevant to that issue. So I don't care where it came from, I care about the resulting product.

Can you address how adding transfers and less direct routes is not a negative consequence?

Can you address how Disney continues to report record attendance numbers and the operational moves are to REDUCE transportation options?

If demand is up, and Disney doesn't keep up...it's potatoe potatoe if it's a cut or failure to spend more. Service is below the demand level.

I have made and stressed that this was not a budget cut and I will not take it back. Hopefully we can agree to disagree on that and move on.

I don't care about that and never had... You've gotten defensive about something that wasn't even under contention by me. What I responded to was your position that failed to acknowledge the negative consequence of the decision and instead kept painting it as a pro. Pro for Paul, con for Peter.

Even if it's because of dak's longer hours as you propose... Shame on them for cutting services elsewhere vs simply increasing staffing to match the increased operating schedule. That would be like justifying shutting down space mountain from 1pm to 4pm because they had emh that night.

 

[Disone]

If you think going off about some "evil corporation" narrative and throwing up your arms is a valid way to address a counterpoint then I'll save myself the trouble and add you to ignore right now. That's just hyperbolic crap you are throwing out there to deflect from addressing the point made about the negative impact on guests. That's what I'm referring to with stay on point. you make a claim, someone brings up a counterpoint, addresss that, not tell us about something completely unrelated.



I did... The point you repeatedly keep ignoring... The fact the move results in an reduction of services for customers. If it's a budget cut or simply reallocation I really don't care... It doesn't matter to the concern raised - this move means longer bus rides and a reduction of the type of service customers have been accustomed to by Disney transportation. The genesis of it is irrelevant to that issue. So I don't care where it came from, I care about the resulting product.

Can you address how adding transfers and less direct routes is not a negative consequence?

Can you address how Disney continues to report record attendance numbers and the operational moves are to REDUCE transportation options?

If demand is up, and Disney doesn't keep up...it's potatoe potatoe if it's a cut or failure to spend more. Service is below the demand level.



I don't care about that and never had... You've gotten defensive about something that wasn't even under contention by me. What I responded to was your position that failed to acknowledge the negative consequence of the decision and instead kept painting it as a pro. Pro for Paul, con for Peter.

Even if it's because of dak's longer hours as you propose... Shame on them for cutting services elsewhere vs simply increasing staffing to match the increased operating schedule. That would be like justifying shutting down space mountain from 1pm to 4pm because they had emh that night.

We are not going to agree. Moving on. I have addressed many of our questions, you just don't see it. I can't help you there. Please feel free to put me on ingore.

 

[GoofGoof]

Record attendance. Record profit.

There is absolutely zero reason not to bring MORE busses online with direct routes.

But sure, keep defending all these cuts as prices rise and attractions disappear. There is some serious mental illness going on in these parts.

If you believe what is said around here there's no record attendance at all. The parks are empty, hotels are empty and everything at WDW is going down hill fast. Nextgen cost overruns and mystery money lost in China are driving huge cutbacks too. We're lucky they even have buses anymore.

 

[unkadug]

This doesn't concern me as I have my own vehicle and have never felt the need to waste my valuable time waiting on some bus that may or may not be on time and having to sit next to some washed or unwashed redneck with 3.5 children and one more in the oven.

Good call to do this right before the summer season and attendance will increase at the water parks. Just another display of how little they care about guest experience versus saving a few dollars. Looking forward to the comments from those who "wont be affected by this"

 

[Disone]

I don't like the transfers....can be such a hassle.

Nothing was worse than leaving Typhoon and getting dropped at Epcot lol

The transfer was a horrible process, heck, it still is now. I would guess Disney is hedging its bets that it can get better overall transportation, hoping that any diminished rates for water park transit will be way more off set by improved ratings in the theme park transit experience and the system as a whole will rate higher. I suspect this will not work. To that thought,

This doesn't concern me as I have my own vehicle and have never felt the need to waste my valuable time waiting on some bus that may or may not be on time and having to sit next to some washed or unwashed redneck with 3.5 children and one more in the oven.

When I do go to the water parks, I drive because I live local, and the busses always seem underutilized. I have seen a line for a bus at a waterpark, but not every often and certainly never on the level of Parks.

 

[GoofGoof]

This is clearly intended to make the routes more efficient and cut costs on transportation. I'm sure the logic is that it will inconvenience some guests who are going to a water park but will be a benefit to guests who no longer have to stop at a water park on their way to DS or AK.

The water parks probably have a more defined pattern of arrivals and departures than the theme parks or DS with most people arriving in the morning around opening time and leaving some time around closing. I think a better solutions would be to run water park only buses for 2 hours around opening and closing time for the waterparks and the rest of the day go to the plan of transferring at DS or AK. So for example run the waterpark buses from 9-11am and 4-6pm when the waterparks are open from 10-5. This way the bulk of guests arriving or departing from the waterparks get a direct ride, but they still save money not running the direct buses for over half the day. It would be a little more confusing but with a few additional signs it could be easily explained.