This is a generational thing.
"You're welcome" sounds rude to the younger generations.
"No problem" is the same as "you're welcome" but comes off as less rude, I guess because we started using "you're welcome" sarcastically at some point.
Americans are explaining why they don't say 'you're welcome' in customer service settings after foreigners complained that 'mmhmm' comes off as rude
After several foreigners were perturbed by an"mmhmm" response, American TikTokers explained that "you're welcome" actually feels kind of rude.www.businessinsider.com
Solves that "future commitment" dilemma while still generating good will with the customer. A very elegant solution to the linguistic quandry.
"You're right, it wasn't a problem - it was your job."
Good lord, saying "you're welcome" is not rude.
Out of all the things that are a big deal, this is the one that absolutely is not a big deal.
You and @Tom Morrow have made that clear throughout. I for one appreciated the context you both provided. Linguistic shifts have always fascinated me, and this one has been interesting to learn about.
As someone in his 40s who sometimes says “No problem” (along with “You’re welcome”, “No worries”, and “My pleasure”), I absolutely don’t use it with this implication. They all mean exactly the same thing to me, the only difference being one of register (formal vs. informal).
You don’t speak for all millennials- I have 0 issue with hearing your welcome. It’s a polite response.
“No problem” is not as professional a response. It kinda depends on the type of business. For a company that insists CM’s point with 2 fingers, I would expect “no problem” to be frowned upon but I’m not sure what is currently taught.
It’s certainly informal, and I suppose it’s a matter of personal opinion how much formality one expects or wants to encounter at WDW. But that’s a separate matter from the claim that it’s a rude or dismissive response. It clearly isn’t.
I have two college degrees and am working on CPA licensure and I tell my coworkers "no problem" all the time. Truly could not care less if a service worker says it.
100% agree. But it's not impolite to say it, and I felt compelled to confirm that, and in the process, had to another $.10 worth.
So you're basically a business financial engineer. All the engineers I've worked with have placed more emphasis on function than form.
Oh yeah I wasn’t saying for co-workers. I would tell my co-workers all sorts of things
haha
Yeah, no. I make sure that the financial records are right. And that the business is spending its money responsibly. And I deal with auditors, and occasionally the SEC. We're pretty straight-laced around here.
Yeah, it's just silly to get offended over. But because of how language evolves and because of the perception younger people have that it sounds rude, they're not going to use it. They're also not going to be offended if an older person uses "you're welcome", the courtesy should go both ways.
only speaking for myself, but I studied Disney CM standards religiously, literally paid for Disney Institute and read all the books etc.
The real answer to what time is the 3:00 parade when a guest asks is what time the parade will pass them on where the family is on the parade route.
