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Cancel a reservation?

BrianV

Well-Known Member
Original Poster
I'm a little confused about the cancellation policy. For restaurants that have a 24 hour policy, is that 24 hours from the time of the reservation, or does it just mean you must cancel the day before?

E.g. if you had a "Be our guest" reservation on Sunday at 6pm. Do you have to cancel by 6pm on Saturday, or just any time on Saturday?

Thanks for the help.
 

disneygirl76

Carey Poppins - Nanny and Disney Enthusiest
Any time the day before. I got hit with a fee, which they did reverse for me. We were late at the parks and I meant to shuffle some ADR's around before we left that day and forgot. So I was doing it when we returned to the resort. It was like 12:15 a.m. and I was canceling and booking and moving stuff around. And I noticed I got hit with 2 fees. I called in the a.m. and they did reverse them for me. But that isn't something that I rely on them doing. It was my mistake and didn't realize the time.
 

thomas998

Well-Known Member
Any time the day before. I got hit with a fee, which they did reverse for me. We were late at the parks and I meant to shuffle some ADR's around before we left that day and forgot. So I was doing it when we returned to the resort. It was like 12:15 a.m. and I was canceling and booking and moving stuff around. And I noticed I got hit with 2 fees. I called in the a.m. and they did reverse them for me. But that isn't something that I rely on them doing. It was my mistake and didn't realize the time.
We have only missed a reservation once, but the charge we were hit with was given to us on a Disney card so it wasn't even really like we were hit with a fee since we were going to be spending money in the park anyways.
 

TXDisney

Well-Known Member
I believe it's 24hrs from your reservation. Bc we've had luck calling right around dinner time 24hrs before the day we wanna go and getting a spot that just opened up bc of a cancellation.
 

Freshee61

Well-Known Member
I cancelled one on my last trip with no problem at the time of reservation because i changed my mind when i saw menu upon arrival. i think they just do it because it prevents the no shows.
 

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