ford91exploder
Resident Curmudgeon
Every single thing you just said applies to every hotel in the world, Disney or non, luxury or non.
And Disney can hire more cleaners. They can also (and frequently do) close rooms that aren't appropriate for guests. They can certainly afford to - Disney isn't on the razor's edge of bankruptcy, and their room rates are insane.
For what they charge, Disney should have the best people, people who "understand how deep and how complex it becomes," and they should have enough of them. Again, their room rates are outrageous.
5 years ago the Mousekeepers were assigned 10 rooms per shift. Now Mousekeepers are assigned 18 rooms per shift according to the insiders.
There have been no technological revolutions like electrostatic self cleaning carpets. (Which Walt would have installed)
So we are back to the Good Fast Cheap pick any two situation. Disney has chosen fast and cheap. As a result we have the current condition of the resort.
Along with QA managers NOT doing their jobs because they dont want to point out problems which cost money to fix as they will get dinged for that.
As long as the 'Metrics' look good you look good because the iron law of metrics is you get what you measure.
I wonder what the Tiki Room surveys look like
Hypothetical sample question
"Is Disney character interaction sufficient". Of course by Character they mean movie or big 5.